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New Workspace not showing on Main Menu

2 REPLIES 2
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Message 1 of 3
TLopez0
670 Views, 2 Replies

New Workspace not showing on Main Menu

Help!!

I just created a new workspace (basic with workflow) and i cannot get it show in the Main menu..

It shows on the "Administration-System Configuration-Main Menu Designer" but it won't show up in the Main menu. Everthing looks fine (no warnning signs on the "Workspace Manager-NEW WORKSPACE"

IDoes anyone know what would be the possible cause?

 

I did ..

1. Assigned roles to Worspace

2. Assigned Permission to Roles

3. Assigned Groups to Roles

4. Assigned Users to Groups

 

Fyi.. I already log out and back in a couple of times and I cannot see it.

2 REPLIES 2
Message 2 of 3
broepke
in reply to: TLopez0

It's always a permission issue 🙂  

 

The one you HAVE to have is "View Items" - Otherwise it won't show up.  Double check that one. 



Brian Roepke
Director, Analytics & Insights
Message 3 of 3
Anonymous
in reply to: broepke

I have also noticed that there seems to be a delay on this. It will show up eventually, but seems to take quite a number of times of logging out and in, even when all permisisons are present and correct.

 

Have you checked if it is showing further down the main menu  - i.e. if when you created the workspace it was cloned from one in one of the other menu sections then it seems to, by default, add it in there.  Even if you have moved it on the designer, with this delay it might be that it is still showing in the old position.

 

If anyone can work out the root cause, that would be helpful, but I haven't yet found an occasion where it doesn't appear  within an hour or so.

 

Cheers,

 

Fiona

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