Hi,
A quick question. I have an item that has a field that derives its value from a field in another workspace. The derived field populates correctly when I select a new item from the linked pick list. So far so good. However, when the value of the field in the original item is changed - it does not automatically update in items where the value of the field is displayed as a derived value. Is this normal behavior?
Thanks for your help,
David.
OK,
So I checked the Help and according to this I shouldn't be seeing what I am seeing. Am I missing something? Is there a time lag between the field in the parent item being updated and these changes being reflected in derived fields?
David.
Hi David,
If you have a record open and make a change to a Derived Field Source you do need to refresh the record page to see that change. I've seen the field automatically update after editing a record or refreshing the page.
Regards,
John Hill
Hi John,
Thanks for the message.
However, I've already tried refreshing, logging out and back in, and leaving overnight - its still not updating.
David.
I've tested and I cannot recreate this issue with the Derived Field. Can you try deleteing and recreating the Derived Field in the workspace? Also send me a screen shot of the Test field configuration.
Thank you.
John
Hi John,
Can I give you a log on to our tennant? If so please email me and I will send you the details.
Thanks,
David.
David,
I can duplicate this issue using the BOM Picklist as the pivot field.
I will esculate this issue to the PLM 360 Development Team.
Thank you for bringing this to my attention.
Regards,
John
This issue will be prioritized by the Development Team and fixed in a future update to PLM 360. Since the issue was just esculated it is hard to say at this point when a fix will be in place.
Regards,
John