PLM 360 General Discussion

PLM 360 General Discussion

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Product Support
JohnCHill
Posts: 351
Registered: ‎03-27-2012
Message 1 of 9 (200 Views)

Can you log into PLM 360 in one browser as two different users?

200 Views, 8 Replies
06-11-2012 10:22 AM

Can you log into PLM 360 in one browser as two different users?



John Hill
Support Specialist
Product Support
Autodesk, Inc.
Product Support
JohnCHill
Posts: 351
Registered: ‎03-27-2012
Message 2 of 9 (199 Views)

Re: Can you log into PLM 360 in one browser as two different users?

06-11-2012 10:23 AM in reply to: JohnCHill

You will get less than desired results logged in as two different users on one browser.  Use two different browsers to log in with two different users.



John Hill
Support Specialist
Product Support
Autodesk, Inc.
Contributor
stapprich
Posts: 20
Registered: ‎10-21-2008
Message 3 of 9 (179 Views)

Re: Can you log into PLM 360 in one browser as two different users?

10-01-2012 07:28 AM in reply to: JohnCHill

I have found that even 2 browsers will not "allow" two differnt log-ins. Once a refresh happens, it shows the wrong user logged in

Product Support
JohnCHill
Posts: 351
Registered: ‎03-27-2012
Message 4 of 9 (173 Views)

Re: Can you log into PLM 360 in one browser as two different users?

10-01-2012 10:33 AM in reply to: stapprich

Hello,

 

I have been able to reproduce your results using IE9 where two seperate logon windows are opened with two different user names, after refreshing the first, it defaulted to the second logon name. I will esculate this to our development team.

 

I have confirmed you can use Chrome to have two different browser windows logged into the same tenant with two different users without issue.

 

Thank you for the feedback.

 



John Hill
Support Specialist
Product Support
Autodesk, Inc.
Contributor
stapprich
Posts: 20
Registered: ‎10-21-2008
Message 5 of 9 (169 Views)

Re: Can you log into PLM 360 in one browser as two different users?

10-01-2012 10:53 AM in reply to: JohnCHill

hmmm...that is odd. I will try to upgrade to IE9 but the testing I have done so far was with Google Chrome as I know that was the suggested browser.

 

 

Product Support
JohnCHill
Posts: 351
Registered: ‎03-27-2012
Message 6 of 9 (166 Views)

Re: Can you log into PLM 360 in one browser as two different users?

10-01-2012 10:59 AM in reply to: stapprich

I tested again and duplicated your findings with Chrome as well.

 

I will update the Development Team with this outcome.

 



John Hill
Support Specialist
Product Support
Autodesk, Inc.
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scottmoyse
Posts: 1,643
Registered: ‎06-10-2009
Message 7 of 9 (162 Views)

Re: Can you log into PLM 360 in one browser as two different users?

10-01-2012 12:16 PM in reply to: JohnCHill

I think this is normal browser behaviour. I have to use two different browsers, not two different windows, to log into the same tenant with different usernames.

 

So I will use Chrome, Firefox, IE & Safari, then I can log into the same tenant with 4 different users at the same time & it will work as you expect. I normally only use 2...

Cheers
Scott Moyse

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Product Support
JohnCHill
Posts: 351
Registered: ‎03-27-2012
Message 8 of 9 (157 Views)

Re: Can you log into PLM 360 in one browser as two different users?

10-01-2012 12:32 PM in reply to: scottmoyse

Your correct Scott. 

 

I wanted to discuss this with the Development Team to make sure I was not missing something and it is expected behavior from the browser. 

 

Thanks for bringing this up Simon.

 

 



John Hill
Support Specialist
Product Support
Autodesk, Inc.
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broepke
Posts: 165
Registered: ‎01-24-2004
Message 9 of 9 (145 Views)

Re: Can you log into PLM 360 in one browser as two different users?

10-02-2012 10:00 AM in reply to: scottmoyse

Scott,

 

A great trick I use is "Incognito" mode in Chrome (called other things like InPrivate mode, etc... in other browsers).  It walls off the "session" information which is usually passed between windows and tabs and lets you log in as multiple people.  

 

This will work for all web properties - Gmail, Yahoo, whatever...  Great trick.



Brian Roepke
Director of PLM & PDM
Autodesk, Inc.

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