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Can you log into PLM 360 in one browser as two different users?

8 REPLIES 8
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Message 1 of 9
JohnCHill
673 Views, 8 Replies

Can you log into PLM 360 in one browser as two different users?

Can you log into PLM 360 in one browser as two different users?



John Hill
Support Specialist
Product Support
Autodesk, Inc.
8 REPLIES 8
Message 2 of 9
JohnCHill
in reply to: JohnCHill

You will get less than desired results logged in as two different users on one browser.  Use two different browsers to log in with two different users.



John Hill
Support Specialist
Product Support
Autodesk, Inc.
Message 3 of 9
stapprich
in reply to: JohnCHill

I have found that even 2 browsers will not "allow" two differnt log-ins. Once a refresh happens, it shows the wrong user logged in

Message 4 of 9
JohnCHill
in reply to: stapprich

Hello,

 

I have been able to reproduce your results using IE9 where two seperate logon windows are opened with two different user names, after refreshing the first, it defaulted to the second logon name. I will esculate this to our development team.

 

I have confirmed you can use Chrome to have two different browser windows logged into the same tenant with two different users without issue.

 

Thank you for the feedback.

 



John Hill
Support Specialist
Product Support
Autodesk, Inc.
Message 5 of 9
stapprich
in reply to: JohnCHill

hmmm...that is odd. I will try to upgrade to IE9 but the testing I have done so far was with Google Chrome as I know that was the suggested browser.

 

 

Message 6 of 9
JohnCHill
in reply to: stapprich

I tested again and duplicated your findings with Chrome as well.

 

I will update the Development Team with this outcome.

 



John Hill
Support Specialist
Product Support
Autodesk, Inc.
Message 7 of 9
scottmoyse
in reply to: JohnCHill

I think this is normal browser behaviour. I have to use two different browsers, not two different windows, to log into the same tenant with different usernames.

 

So I will use Chrome, Firefox, IE & Safari, then I can log into the same tenant with 4 different users at the same time & it will work as you expect. I normally only use 2...


Scott Moyse
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Design & Manufacturing Technical Services Manager at Cadpro New Zealand

Co-founder of the Grumpy Sloth full aluminium billet mechanical keyboard project

Message 8 of 9
JohnCHill
in reply to: scottmoyse

Your correct Scott. 

 

I wanted to discuss this with the Development Team to make sure I was not missing something and it is expected behavior from the browser. 

 

Thanks for bringing this up Simon.

 

 



John Hill
Support Specialist
Product Support
Autodesk, Inc.
Message 9 of 9
broepke
in reply to: scottmoyse

Scott,

 

A great trick I use is "Incognito" mode in Chrome (called other things like InPrivate mode, etc... in other browsers).  It walls off the "session" information which is usually passed between windows and tabs and lets you log in as multiple people.  

 

This will work for all web properties - Gmail, Yahoo, whatever...  Great trick.



Brian Roepke
Director, Analytics & Insights

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