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Can't Add to Actions Notifications Tab

4 REPLIES 4
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Message 1 of 5
obourne
1263 Views, 4 Replies

Can't Add to Actions Notifications Tab

I'm trying to add to the notifications tab but everytime I try I get a system error message. I asked someone else to try this on their machine and they get the same messgae. I created a new item and tried to add there and got the same system error message.

 

Not sure why this is not working. It was working fine a few days ago.

 

Any ideas?

4 REPLIES 4
Message 2 of 5
JohnCHill
in reply to: obourne

Hi Orrin,

 

Can you tell me the exact steps you are taking to add to the Actions Notifications tab? 

 

At what point are you seeing the error and if you could please send me a screenshot?

 

I'm able to add to the Actions Notifications tab in my tenant and cannot duplicate the error so any information you can provide will be helpful.

 

John



John Hill
Support Specialist
Product Support
Autodesk, Inc.
Message 3 of 5
obourne
in reply to: JohnCHill

I made a short video.

Message 4 of 5
JohnCHill
in reply to: obourne

Orrin,

 

I have been able to duplicate this issue when only choosing a group. What you can do is choose one user that is in the group along with that group you are adding as a work around. They will not get duplicate emails. I will open a defect with the PLM 360 Development team.

 

Thanks for bringing this to our attention.

 

John

 



John Hill
Support Specialist
Product Support
Autodesk, Inc.
Message 5 of 5
obourne
in reply to: JohnCHill

I tried your workaround it it works for me too.

 

Strange.

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