PLM 360 General Discussion

PLM 360 General Discussion

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Distinguished Contributor
obourne
Posts: 171
Registered: ‎03-02-2011
Message 1 of 5 (589 Views)
Accepted Solution

Can't Add to Actions Notifications Tab

589 Views, 4 Replies
02-20-2013 08:17 AM

I'm trying to add to the notifications tab but everytime I try I get a system error message. I asked someone else to try this on their machine and they get the same messgae. I created a new item and tried to add there and got the same system error message.

 

Not sure why this is not working. It was working fine a few days ago.

 

Any ideas?

Product Support
JohnCHill
Posts: 351
Registered: ‎03-27-2012
Message 2 of 5 (570 Views)

Re: Can't Add to Actions Notifications Tab

02-20-2013 10:20 AM in reply to: obourne

Hi Orrin,

 

Can you tell me the exact steps you are taking to add to the Actions Notifications tab? 

 

At what point are you seeing the error and if you could please send me a screenshot?

 

I'm able to add to the Actions Notifications tab in my tenant and cannot duplicate the error so any information you can provide will be helpful.

 

John



John Hill
Support Specialist
Product Support
Autodesk, Inc.
Distinguished Contributor
obourne
Posts: 171
Registered: ‎03-02-2011
Message 3 of 5 (564 Views)

Re: Can't Add to Actions Notifications Tab

02-20-2013 10:36 AM in reply to: JohnCHill

I made a short video.

Product Support
JohnCHill
Posts: 351
Registered: ‎03-27-2012
Message 4 of 5 (535 Views)

Re: Can't Add to Actions Notifications Tab

02-21-2013 10:10 AM in reply to: obourne

Orrin,

 

I have been able to duplicate this issue when only choosing a group. What you can do is choose one user that is in the group along with that group you are adding as a work around. They will not get duplicate emails. I will open a defect with the PLM 360 Development team.

 

Thanks for bringing this to our attention.

 

John

 



John Hill
Support Specialist
Product Support
Autodesk, Inc.
Distinguished Contributor
obourne
Posts: 171
Registered: ‎03-02-2011
Message 5 of 5 (530 Views)

Re: Can't Add to Actions Notifications Tab

02-21-2013 02:01 PM in reply to: JohnCHill

I tried your workaround it it works for me too.

 

Strange.

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