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Where can I find the Advanced Tools for Recap 360?

9 REPLIES 9
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Message 1 of 10
sungylee
942 Views, 9 Replies

Where can I find the Advanced Tools for Recap 360?

I am on the free version and I can't seem to find the toggle anywhere!  

 

Is this available to only subscribed members? 

9 REPLIES 9
Message 2 of 10
vidanom
in reply to: sungylee

It should be in the lower left corner. (Photo attached)

It works with Chrome and Mozilla.

Also, if this is a shared project and you weren’t granted a full access you won’t be able to access the registration.

Let me know if you’re still having difficulties.

 

Thank you,

Mitko

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Message 3 of 10
sungylee
in reply to: vidanom

Thanks for your reply. 

Unfortunately I don't have the advanced tools toggle.  

I tried it out on two seperate computers (macbook & windows desktop) on both mozilla and chrome browsers with no success.  

This isn't a shared project either.  

 

I have attached a screenshot for your viewing.  

 

Message 4 of 10

hi.

we are very interested to understand where this issue is coming from..

do you mind sharing your project folder with us?

recap360@autodesk.com

 

many thanks!
tanja

 

Message 5 of 10
vidanom
in reply to: TatjanaDzambazova

Interesting,

It may be because only 3 photos are uploaded.

But still there should be advanced option.

 

Thank you for reporting.

Mitko

Message 6 of 10
sungylee
in reply to: vidanom

 I shared the folder with recap360@autodesk.com.  its a new project of an altoids can instead of a redbull can.  

 

I don't think it has to do anything with the number of uploaded images.  The screen shot image that you attached shows a project with 3 photos in it yet it still has the toggle.  

 

Thanks for the help guys.    

Message 7 of 10

The same problem here. No toggle for the advanced tools!

 

 

Message 8 of 10

Thank you for reporting.

One of our Tech reps should get back to you soon.

Thank you,

Mitko

Message 9 of 10
mkopter
in reply to: vidanom

Any solution to this? I also have run into no Advanced tool button.
Message 10 of 10
vidanom
in reply to: sungylee

We were just informed that you have to have Autodesk subscription to use this feature before submitting your project.

Mitko

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