I've noticed that my A360 account I get 100 free credits for being on subscription (3ds Max). At work we have around 16 Max licesnes, plus one Creative suite...but still only get 100 credits. This is a little unfair given the difference in amount of money spent and software owned. Can you please re-evaluate the policy of how credits are aloted to maybe give more to customers who have spent loads of money with Adesk?
Thanks,
M
Hi Mitchell,
Thank you for posting on our forums.
Starting December 13, 2013, all subscription contracts would no longer receive 100 cloud credits per seat. Instead, individual cloud credits were introduced, entitling each named user on the Maintenance or Desktop Subscription contract a one-time grant of 100 individual cloud credits. More informations can be found on the Cloud Credit FAQ:
Let us know if there is anything further we can assist you with.
Mitko