Recap Photo upload problem today

[tim-p]

IS anyone else having the problem to day that when they upload photos for a project the images just hang there? The download bar completes and the thumbnail becomes visible but then the bar empties and stays there and the tick sign does not appear so I can't progress any further!! Has anyone else had this problem?

[laguirre]

I cannot drag my picture. It said, try later because it seems to be a problem. 

[TatjanaDzambazova]

Hi,

are you trying only the 'drag and drop' method?  if yes, could you try to navigate to the photos instead of drag and drop? (click to open a folder on your machine?)

do let us know, thanks

tanja

[laguirre]

The problema happen when I try to upload my picture for a 3D model generation.

Before a Drag my picture. A picture of "Houston we have a problem" appears

Thanks for the quick respond

Leonardo Aguirre
Mechanical Engineer, MBA
Plant Design Consultant (Tunneling & Infrastructure)
[logotipo_firma_mail_SRK]


SRK Consulting (Chile) S. A.

Av. Vitacura 2939, Piso 5, Las Condes, Santiago, Chile

Tel: +56-2-2489-0800; Fax: +56-2-2489-0801
Email: laguirre@srk.cl

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[ReCap_Ju]

Hello,

We are having issues with our servers.
This should be solved at this time. If you still experiment the problem, please go directly to:
http://recap360.autodesk.com/signin.aspx

And signin in again.

Sorry.