Help! I'm a student trying to get Maya (DL Broken)

[googanautgod]

Hey!

I'm a student in the UK looking to download my student copy of Maya.

I've already signed up and authenticated my account.

My problem is that when I go to download it nothing loads after me logging in.

http://i.imgur.com/1xnAvcn.png

[joane.bonghanoy]

Hi John,

Have you tried other browsers? Prior to accessing the site, please do a clear cache and delete cookies. Let me know if you still cannot access the site so I can troubleshoot further. Also, upon reply authorize me to reset the password.

[googanautgod]

Hey Joane!

I have tried Internet Explorer, Firefox and Google Chrome - all to the same effect.

The problem seems to be that the Iframe isn't loading properly. I can load up the Iframe in a different tab but it only displays "We’re sorry but we cannot access or create your account at this time."

I've cleared my cookies for both www.autodesk.com and accounts.autodesk.com.

I doubt it's a wrong password since I'm posting from the account and entering an incorect password simply displays a message and doesn't redirect me. But feel free to reset the password if you want to eliminate it completely.

Thanks for your help!

[jessica.t]

Hi @googanautgod,

If you are still have trouble accessing your account after using Joane's suggestions, please contact the education team directly by filling out this problem form. Sincere apologies for the inconvenience! Please let us know if there's anything else we can help with. Thanks!