Navisworks General Discussion

Navisworks General Discussion

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New Member
shane.boyer
Posts: 2
Registered: ‎09-13-2011
Message 1 of 4 (2,289 Views)
Accepted Solution

Navisworks Won't Open

2289 Views, 3 Replies
09-13-2011 02:28 PM

Hi,

I've spent most of the day trying to fix my copy of Navisworks Manage 2012. When I double click the icon to open the program, a small window pops up saying, "Navisworks has stopped working. A problem caused the program to stop working correctly. Please close the program." My only choice is to close the program. I have uninstalled/reinstalled Navisworks 3 times today. I have tried deleting all of the AppData files and everything. I am getting the same error message when I try and open Navisworks Freedom 2012 as well. 

 

I am running Windows 7 Enterprise (64-bit). Any help would be much appreciated as I use Navisworks for my job every day. Thanks!

Looking at this, yes it does seem to be related to .NET. Most of the sites seem to suggest there may be a conflict with earlier or beta versions of .NET on the machine.

 

The suggested options from Microsoft is to run a cleanup utility on the earlier versions of .NET then reinstall 4.0.

 

The cleanup utility is here: -

http://blogs.msdn.com/b/astebner/archive/2006/05/30/611355.aspx

 

And then .NET 4.0 can be downloaded from

http://www.microsoft.com/net/download

Product Support
lee.mullin
Posts: 479
Registered: ‎10-02-2007
Message 2 of 4 (2,249 Views)

Re: Navisworks Won't Open

09-15-2011 02:27 AM in reply to: shane.boyer

There's a whole list of reasons this may happen. Most of the time we see it, it's driver related. Can you update your graphics card drivers, restart your machine and try again.

 

If this fails can you also search for the lastsession.xml file on the machine and delete that?

 

Do you get a request to send an error report to Autodesk? If so can you please send one with your forum username and detail about what you were doing at the time.


Lee Mullin
Product Support Specialist
Global Services
Autodesk Ltd.


New Member
shane.boyer
Posts: 2
Registered: ‎09-13-2011
Message 3 of 4 (2,243 Views)

Re: Navisworks Won't Open

09-15-2011 05:17 AM in reply to: lee.mullin

I reinstalled all of the graphics drivers and now I get an error message saying "CLR error: 80004005. The program will now terminate." Based on what I have found on-line, this has to do with the .NET framework. I have uninstalled/reinstalled the .NET v4.0 framework and I am still getting the error. If I run the event viewer, I get (2) errors:

 

1st error: "Application Error" Event ID: 1000

Faulting application name: roamer.exe, version: 9.0.69.686, time stamp: 0x4d7f969b

Faulting module name: KERNELBASE.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c78c

Exception code: 0xe0434352Fault offset: 0x000000000000a49d

Faulting process id: 0x1564

Faulting application start time: 0x01cc739b03206697

Faulting application path: C:\Program Files\Autodesk\Navisworks Manage 2012\roamer.exe

Faulting module path: C:\Windows\system32\KERNELBASE.dllReport Id: 425e7355-df8e-11e0-a700-f04da253c82c

 

2nd error: ".NET Runtime" Event ID: 1026

Application: roamer.exe

Framework Version: v4.0.30319

Description: The process was terminated due to an unhandled exception.

Exception Info: System.IO.FileLoadException

Stack:   

     at NetRoamer.Program.MainImpl(System.String[])   

     at NetRoamer.Program.Main(System.String[])

Product Support
lee.mullin
Posts: 479
Registered: ‎10-02-2007
Message 4 of 4 (2,224 Views)

Re: Navisworks Won't Open

09-16-2011 01:50 AM in reply to: shane.boyer

Looking at this, yes it does seem to be related to .NET. Most of the sites seem to suggest there may be a conflict with earlier or beta versions of .NET on the machine.

 

The suggested options from Microsoft is to run a cleanup utility on the earlier versions of .NET then reinstall 4.0.

 

The cleanup utility is here: -

http://blogs.msdn.com/b/astebner/archive/2006/05/30/611355.aspx

 

And then .NET 4.0 can be downloaded from

http://www.microsoft.com/net/download


Lee Mullin
Product Support Specialist
Global Services
Autodesk Ltd.


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