Memento - can't install in Netherlands

[mhkao]

I just tried to install Memento but am getting the Error message "Can't find End User License Agreement". My suspicion is that this is caused by the installation program automatically selecting the Netherlands as region and not being able to find the text for the Netherlands. Unfortunately I can not switch to another text and the installation program closes after closing the error message.

Edit: I had a look at the Asklicence.ini and it turns out the Dutch section is set to:

LicenseFile=Dutch.rtf
Country=Nederland
LCID=1043,1122

All others are set to English.rtf so this is likely an oversight.

Edit2: to help you debug I've corrected the Dutch entry in the ini file and installation now seems to work. Only oddity is that no links seems to have been added in the Windows start menu (using Windows 8.1 with Pokki as the start menu manager)

[murali.p]

Sorry - will fix it in next update.

Regards,

Murali

[Anonymous]

I had the same problem for Switzerland. After adjusting the AdskLicense.ini file as mentioned above the installation worked.

[devangshah]

Hi,

For users of Dutch and German in in Netherlands / Schweiz-Svizzera countries:

If you cannot install Memento (version 1.0.14.1) after getting the following error:

"Can't find End User License Agreement"

1. Find your product installation folder under: C:\Autodesk\Autodesk_Memento_10141_English_Win_64
2. open file C:\Autodesk\Autodesk_Memento_10141_English_Win_64\Eula\AdskLicense.ini and
   - for German:
   on line 782: change 'LicenseFile=German.rtf' to 'LicenseFile=English.rtf'
   
   -for Dutch
   on line 347: change 'LicenseFile=Dutch.rtf' to 'LicenseFile=English.rtf'
   
   
3. Lauch setup.exe in admin mode.

We have fixed this error for the next update. Apologies for the inconvenience.

Thanks,

Devang 

[devangshah]

Hello Alessandro,

Apologies for the inconvenience. We have addressed this issue for the next update. 

Thanks,

Devang 

[TatjanaDzambazova · Accepted solution]

Hi,

we just posted a new build 1.0.14.2 in which we fixed this problem. Enjoy and let us know if everythign is OK now!

tanja

(you can download the build on our memento.autodesk.com website)