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Maya LT 2015 SP3 Ex2 Crashes upon launch

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Message 1 of 5
joshtaylor0605
672 Views, 4 Replies

Maya LT 2015 SP3 Ex2 Crashes upon launch

Hey, folks.

 

I just upgraded the installation to Maya LT 2015 SP3 Ex2 on Mac OS 10.10.1 (MacBook Pro 15" Mid 2012).

 

Whenever I launch the application, it now becomes unresponsive at the loading image and produces "Maya LT quit unexpectedly" error.

 

After the first launch failure, I cleared my launch agent/daemons, caches, and uninstall/reinstalled the application.   Issue persists.

 

 

Any insight would be greatly appreciated.

 

Thanks,

-Josh

 

Here's part of the crash report:

 

 

Process: Maya [380]
Path: /Applications/Autodesk/*/Maya.app/Contents/MacOS/Maya
Identifier: com.autodesk.MayaLT.2015
Version: Maya LT 2015 (2015)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Maya [380]
User ID: 501

Date/Time: 2015-01-29 19:12:54.108 -0600
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: [removed]


Time Awake Since Boot: 340 seconds

Crashed Thread: 26 Dispatch queue: com.apple.root.user-initiated-qos

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000020000228b

VM Regions Near 0x20000228b:
Stack 000000012f1ef000-000000012f271000 [ 520K] rw-/rwx SM=COW thread 25
-->
JS JIT generated code 0000399081000000-0000399081001000 [ 4K] ---/rwx SM=NUL

Application Specific Information:
abort() called
*** error for object 0x618000381520: Invalid pointer dequeued from free list

Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_platform.dylib 0x00007fff8ff154b1 OSAtomicDequeue + 13
1 libsystem_malloc.dylib 0x00007fff8d4378cc nano_malloc + 35
2 libsystem_malloc.dylib 0x00007fff8d437877 malloc_zone_malloc + 71
3 libsystem_malloc.dylib 0x00007fff8d436395 malloc + 42
4 QtCore 0x0000000113eeb5c6 QString::QString(QChar const*, int) + 54
5 QtCore 0x0000000113ef047e QString::mid(int, int) const + 126
6 QtCore 0x0000000113f7d2a3 QMacSettingsPrivate::QMacSettingsPrivate(QSettings::Scope, QString const&, QString const&) + 307
7 QtCore 0x0000000113f81197 QSettingsPrivate::create(QSettings::Format, QSettings::Scope, QString const&, QString const&) + 839
8 QtCore 0x0000000113f63e3a QSettings::QSettings(QObject*) + 106
9 libFoundation.dylib 0x000000010baef947 TCERMetricsRecorder::save() + 23
10 libExtensionLayer.dylib 0x000000010dbaa262 handleCrashingSignals(int, int, sigcontext*) + 210
11 libsystem_platform.dylib 0x00007fff8ff16f1a _sigtramp + 26
12 libsystem_kernel.dylib 0x00007fff8d83c282 __pthread_kill + 10
13 libsystem_c.dylib 0x00007fff83842b73 abort + 129
14 libsystem_malloc.dylib 0x00007fff8d449f3c nanozone_error + 524
15 libsystem_malloc.dylib 0x00007fff8d437a5c _nano_malloc_check_clear + 370
16 libsystem_malloc.dylib 0x00007fff8d4378cc nano_malloc + 35
17 libsystem_malloc.dylib 0x00007fff8d437877 malloc_zone_malloc + 71
18 libsystem_malloc.dylib 0x00007fff8d436395 malloc + 42
19 libc++abi.dylib 0x00007fff9208423e operator new(unsigned long) + 30
20 libCommandEngine.dylib 0x000000010d235eb6 melAddToken + 150
21 libCommandEngine.dylib 0x000000010d253c18 mellex + 7624
22 libCommandEngine.dylib 0x000000010d2302d9 melparse + 905
23 libCommandEngine.dylib 0x000000010d22fd72 sophia_parse + 498
24 libCommandEngine.dylib 0x000000010d24caa9 SophiaExecutable::compileString(Tstring const&, SophiaContext&, char const*, unsigned int, bool) + 153
25 libCommandEngine.dylib 0x000000010d209c6d TcommandEngine::compileCommand(TargList const&, bool) + 397
26 libExtensionLayer.dylib 0x000000010dbc9ed9 TelfEvalCmd::doCommand(TargList&) + 41
27 libCommandEngine.dylib 0x000000010d2025bb Mel_Command_Dispatch(SphNode*) + 731
28 libCommandEngine.dylib 0x000000010d21eed5 node_exec + 245
29 libCommandEngine.dylib 0x000000010d24e22b fc_if + 107
30 libCommandEngine.dylib 0x000000010d21eed5 node_exec + 245
31 libCommandEngine.dylib 0x000000010d24f5af f_function_entry_node + 2095
32 libCommandEngine.dylib 0x000000010d21eed5 node_exec + 245
33 libCommandEngine.dylib 0x000000010d21ed80 sophia_call_executable + 80
34 libCommandEngine.dylib 0x000000010d24cec4 SophiaExecutable::evaluate(void*) + 100
35 libCommandEngine.dylib 0x000000010d20a0c3 TcommandEngine::executeCommand(Tstring const&, bool, bool, TmelCmdResult*, unsigned int) + 819
36 libShared.dylib 0x00000001100feea4 TsceneOperator::newScene(bool) + 596
37 libShared.dylib 0x00000001100f6eea TfileCmd::handleFlags(TargDatabase&, TsceneFile*, TnamespaceSwapper*, TgraphDiff*) + 1706
38 libShared.dylib 0x00000001100ef591 TfileCmd::handleFlags(TargDatabase&, Tstring const&) + 4817
39 libShared.dylib 0x00000001100ed370 TfileCmd::doCommand(TargList&) + 688
40 libCommandEngine.dylib 0x000000010d2025bb Mel_Command_Dispatch(SphNode*) + 731
41 libCommandEngine.dylib 0x000000010d21eed5 node_exec + 245
42 libCommandEngine.dylib 0x000000010d21ed80 sophia_call_executable + 80
43 libCommandEngine.dylib 0x000000010d24cec4 SophiaExecutable::evaluate(void*) + 100
44 libCommandEngine.dylib 0x000000010d20c23e TcommandEngine::sourceFile(Tstring const&) + 206
45 com.autodesk.MayaLT.2015 0x000000010a0f1ccc TmayaApp::initGeneral() + 812
46 libExtensionLayer.dylib 0x000000010dbacc3f Tapplication::start() + 63
47 com.autodesk.MayaLT.2015 0x000000010a0ede12 appmain() + 2002
48 com.autodesk.MayaLT.2015 0x000000010a0fbaed main + 109
49 libdyld.dylib 0x00007fff893d95c9 start + 1

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8d83d22e kevent64 + 10
1 libdispatch.dylib 0x00007fff883b6a6a _dispatch_mgr_thread + 52

Thread 2:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff8d83c132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff84645c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff854952d4 JSC::BlockAllocator::blockFreeingThreadMain() + 228
3 com.apple.JavaScriptCore 0x00007fff8548aa9f WTF::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib 0x00007fff8f9cd2fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8f9cd279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8f9cb4b1 thread_start + 13

Thread 3:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8d83c132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff84645c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff8549586b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff854956c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff8548aa9f WTF::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8f9cd2fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8f9cd279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff8f9cb4b1 thread_start + 13

Thread 4:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8d83c132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff84645c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff8549586b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff854956c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff8548aa9f WTF::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8f9cd2fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8f9cd279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff8f9cb4b1 thread_start + 13

Thread 5:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8d83c132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff84645c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff8549586b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff854956c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff8548aa9f WTF::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8f9cd2fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8f9cd279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff8f9cb4b1 thread_start + 13

Thread 6:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8d83c132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff84645c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff8549586b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff854956c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff8548aa9f WTF::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8f9cd2fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8f9cd279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff8f9cb4b1 thread_start + 13

Thread 7:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8d83c132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff84645c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff8549586b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff854956c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff8548aa9f WTF::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8f9cd2fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8f9cd279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff8f9cb4b1 thread_start + 13

Thread 8:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8d83c132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff84645c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff8549586b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff854956c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff8548aa9f WTF::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8f9cd2fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8f9cd279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff8f9cb4b1 thread_start + 13

Thread 9:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8d83752e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d83669f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8334ab14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff83349fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff83349838 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff8f05ad20 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x00007fff8aaedb7a __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff8f9cd2fc _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff8f9cd279 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff8f9cb4b1 thread_start + 13

Thread 10:: QThread
0 libsystem_kernel.dylib 0x00007fff8d83c3f6 __select + 10
1 QtCore 0x0000000116e107db QEventDispatcherUNIXPrivate::doSelect(QFlags<QEventLoop::ProcessEventsFlag>, timeval*) + 827
2 QtCore 0x0000000116e1207b QEventDispatcherUNIX::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 219
3 QtCore 0x0000000116de0637 QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 487
4 QtCore 0x0000000116ce5a4f QThread::exec() + 223
5 QtCore 0x0000000116ce7510 QThreadPrivate::start(void*) + 432
6 libsystem_pthread.dylib 0x00007fff8f9cd2fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8f9cd279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8f9cb4b1 thread_start + 13

Thread 11:: DFG Worklist Worker Thread
0 libsystem_kernel.dylib 0x00007fff8d83c132 __psynch_cvwait + 10
1 com.apple.JavaScriptCore 0x00007fff8578cf1b JSC::DFG::Worklist::runThread(JSC::DFG::ThreadData*) + 219
2 com.apple.JavaScriptCore 0x00007fff8548aa9f WTF::wtfThreadEntryPoint(void*) + 15
3 libsystem_pthread.dylib 0x00007fff8f9cd2fc _pthread_body + 131
4 libsystem_pthread.dylib 0x00007fff8f9cd279 _pthread_start + 176
5 libsystem_pthread.dylib 0x00007fff8f9cb4b1 thread_start + 13

Thread 12:
0 libsystem_kernel.dylib 0x00007fff8d83c132 __psynch_cvwait + 10
1 libiomp5.dylib 0x0000000114f868a1 __kmp_launch_monitor(void*) + 449
2 libsystem_pthread.dylib 0x00007fff8f9cd2fc _pthread_body + 131
3 libsystem_pthread.dylib 0x00007fff8f9cd279 _pthread_start + 176
4 libsystem_pthread.dylib 0x00007fff8f9cb4b1 thread_start + 13

Thread 13:
0 libsystem_kernel.dylib 0x00007fff8d83c132 __psynch_cvwait + 10
1 libiomp5.dylib 0x0000000114f8a8c3 __kmp_suspend + 259
2 libiomp5.dylib 0x0000000114f654c3 __kmp_hyper_barrier_release(barrier_type, kmp_info*, int, int, int, void*) + 1331
3 libiomp5.dylib 0x0000000114f5d7c8 __kmp_fork_barrier(int, int) + 408
4 libiomp5.dylib 0x0000000114f5c270 __kmp_launch_thread + 80
5 libiomp5.dylib 0x0000000114f8615e __kmp_launch_worker(void*) + 334
6 libsystem_pthread.dylib 0x00007fff8f9cd2fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8f9cd279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8f9cb4b1 thread_start + 13

Thread 14:
0 libsystem_kernel.dylib 0x00007fff8d83c132 __psynch_cvwait + 10
1 libiomp5.dylib 0x0000000114f8a8c3 __kmp_suspend + 259
2 libiomp5.dylib 0x0000000114f654c3 __kmp_hyper_barrier_release(barrier_type, kmp_info*, int, int, int, void*) + 1331
3 libiomp5.dylib 0x0000000114f5d7c8 __kmp_fork_barrier(int, int) + 408
4 libiomp5.dylib 0x0000000114f5c270 __kmp_launch_thread + 80
5 libiomp5.dylib 0x0000000114f8615e __kmp_launch_worker(void*) + 334
6 libsystem_pthread.dylib 0x00007fff8f9cd2fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8f9cd279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8f9cb4b1 thread_start + 13

Thread 15:
0 libsystem_kernel.dylib 0x00007fff8d83c132 __psynch_cvwait + 10
1 libiomp5.dylib 0x0000000114f8a8c3 __kmp_suspend + 259
2 libiomp5.dylib 0x0000000114f654c3 __kmp_hyper_barrier_release(barrier_type, kmp_info*, int, int, int, void*) + 1331
3 libiomp5.dylib 0x0000000114f5d7c8 __kmp_fork_barrier(int, int) + 408
4 libiomp5.dylib 0x0000000114f5c270 __kmp_launch_thread + 80
5 libiomp5.dylib 0x0000000114f8615e __kmp_launch_worker(void*) + 334
6 libsystem_pthread.dylib 0x00007fff8f9cd2fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8f9cd279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8f9cb4b1 thread_start + 13

Thread 16:
0 libsystem_kernel.dylib 0x00007fff8d83c132 __psynch_cvwait + 10
1 libiomp5.dylib 0x0000000114f8a8c3 __kmp_suspend + 259
2 libiomp5.dylib 0x0000000114f654c3 __kmp_hyper_barrier_release(barrier_type, kmp_info*, int, int, int, void*) + 1331
3 libiomp5.dylib 0x0000000114f5d7c8 __kmp_fork_barrier(int, int) + 408
4 libiomp5.dylib 0x0000000114f5c270 __kmp_launch_thread + 80
5 libiomp5.dylib 0x0000000114f8615e __kmp_launch_worker(void*) + 334
6 libsystem_pthread.dylib 0x00007fff8f9cd2fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8f9cd279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8f9cb4b1 thread_start + 13

Thread 17:
0 libsystem_kernel.dylib 0x00007fff8d83c132 __psynch_cvwait + 10
1 libiomp5.dylib 0x0000000114f8a8c3 __kmp_suspend + 259
2 libiomp5.dylib 0x0000000114f654c3 __kmp_hyper_barrier_release(barrier_type, kmp_info*, int, int, int, void*) + 1331
3 libiomp5.dylib 0x0000000114f5d7c8 __kmp_fork_barrier(int, int) + 408
4 libiomp5.dylib 0x0000000114f5c270 __kmp_launch_thread + 80
5 libiomp5.dylib 0x0000000114f8615e __kmp_launch_worker(void*) + 334
6 libsystem_pthread.dylib 0x00007fff8f9cd2fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8f9cd279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8f9cb4b1 thread_start + 13

Thread 18:
0 libsystem_kernel.dylib 0x00007fff8d83c132 __psynch_cvwait + 10
1 libiomp5.dylib 0x0000000114f8a8c3 __kmp_suspend + 259
2 libiomp5.dylib 0x0000000114f654c3 __kmp_hyper_barrier_release(barrier_type, kmp_info*, int, int, int, void*) + 1331
3 libiomp5.dylib 0x0000000114f5d7c8 __kmp_fork_barrier(int, int) + 408
4 libiomp5.dylib 0x0000000114f5c270 __kmp_launch_thread + 80
5 libiomp5.dylib 0x0000000114f8615e __kmp_launch_worker(void*) + 334
6 libsystem_pthread.dylib 0x00007fff8f9cd2fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8f9cd279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8f9cb4b1 thread_start + 13

Thread 19:
0 libsystem_kernel.dylib 0x00007fff8d83c132 __psynch_cvwait + 10
1 libiomp5.dylib 0x0000000114f8a8c3 __kmp_suspend + 259
2 libiomp5.dylib 0x0000000114f654c3 __kmp_hyper_barrier_release(barrier_type, kmp_info*, int, int, int, void*) + 1331
3 libiomp5.dylib 0x0000000114f5d7c8 __kmp_fork_barrier(int, int) + 408
4 libiomp5.dylib 0x0000000114f5c270 __kmp_launch_thread + 80
5 libiomp5.dylib 0x0000000114f8615e __kmp_launch_worker(void*) + 334
6 libsystem_pthread.dylib 0x00007fff8f9cd2fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8f9cd279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8f9cb4b1 thread_start + 13

Thread 20:
0 libsystem_kernel.dylib 0x00007fff8d83c3f6 __select + 10
1 com.autodesk.MC3Framework 0x00000001156a8ec1 ACE_Select_Reactor_T<ACE_Reactor_Token_T<ACE_Token> >::wait_for_multiple_events(ACE_Select_Reactor_Handle_Set&, ACE_Time_Value*) + 545
2 com.autodesk.MC3Framework 0x00000001156aa4fc ACE_Select_Reactor_T<ACE_Reactor_Token_T<ACE_Token> >::handle_events_i(ACE_Time_Value*) + 140
3 com.autodesk.MC3Framework 0x00000001156a573e ACE_Select_Reactor_T<ACE_Reactor_Token_T<ACE_Token> >::handle_events(ACE_Time_Value*) + 414
4 com.autodesk.MC3Framework 0x00000001156a3ab7 ACE_Reactor::run_reactor_event_loop(int (*)(ACE_Reactor*)) + 87
5 com.autodesk.MC3Framework 0x00000001156034f2 CMLReactor::run_reactor(void*) + 56
6 com.autodesk.MC3Framework 0x00000001156b779a ACE_Thread_Adapter::invoke_i() + 282
7 com.autodesk.MC3Framework 0x00000001156b7645 ACE_Thread_Adapter::invoke() + 277
8 com.autodesk.MC3Framework 0x000000011567c02e ace_thread_adapter + 30
9 libsystem_pthread.dylib 0x00007fff8f9cd2fc _pthread_body + 131
10 libsystem_pthread.dylib 0x00007fff8f9cd279 _pthread_start + 176
11 libsystem_pthread.dylib 0x00007fff8f9cb4b1 thread_start + 13

Thread 21:
0 libsystem_kernel.dylib 0x00007fff8d83c132 __psynch_cvwait + 10
1 com.autodesk.MC3Framework 0x000000011568fcdd ACE_OS::cond_wait(_opaque_pthread_cond_t*, _opaque_pthread_mutex_t*) + 29
2 com.autodesk.MC3Framework 0x00000001156a04d2 ACE_OS::event_wait(ACE_event_t*) + 242
3 com.autodesk.MC3Framework 0x000000011568189c ACE_Event_Base::wait() + 28
4 com.autodesk.MC3Framework 0x00000001156485df CMLAvroLogManager::daemon() + 47
5 com.autodesk.MC3Framework 0x00000001156c4b62 thread_proxy + 162
6 libsystem_pthread.dylib 0x00007fff8f9cd2fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8f9cd279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8f9cb4b1 thread_start + 13

Thread 22:
0 libsystem_kernel.dylib 0x00007fff8d83c132 __psynch_cvwait + 10
1 com.autodesk.MC3Framework 0x000000011568fcdd ACE_OS::cond_wait(_opaque_pthread_cond_t*, _opaque_pthread_mutex_t*) + 29
2 com.autodesk.MC3Framework 0x00000001156a04d2 ACE_OS::event_wait(ACE_event_t*) + 242
3 com.autodesk.MC3Framework 0x000000011568189c ACE_Event_Base::wait() + 28
4 com.autodesk.MC3Framework 0x000000011561cb1a CMLTranscriptManager::DaemonThreadFunc() + 44
5 com.autodesk.MC3Framework 0x00000001156c4b62 thread_proxy + 162
6 libsystem_pthread.dylib 0x00007fff8f9cd2fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8f9cd279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8f9cb4b1 thread_start + 13

Thread 23:
0 libsystem_kernel.dylib 0x00007fff8d83752e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d83669f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8334ab14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff83349fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff83349838 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff833ffed1 CFRunLoopRun + 97
6 com.wacom.WacomMultiTouch 0x000000011cb8d319 CMacMultiTouchAPI::ServerThreadMain(void*) + 117
7 com.wacom.WacomMultiTouch 0x000000011cb8d86f boost::detail::function::void_function_obj_invoker1<boost::_bi::bind_t<void*, boost::_mfi::mf1<void*, CMacMultiTouchAPI, void*>, boost::_bi::list2<boost::_bi::value<CMacMultiTouchAPI*>, boost::arg<1> > >, void, void*>::invoke(boost::detail::function::function_buffer&, void*) + 21
8 com.wacom.WacomMultiTouch 0x000000011cbb87a8 boost::function1<void, void*>::operator()(void*) const + 28
9 com.wacom.WacomMultiTouch 0x000000011cbb8221 CHelperThread::StaticThreadBody(void*) + 13
10 libsystem_pthread.dylib 0x00007fff8f9cd2fc _pthread_body + 131
11 libsystem_pthread.dylib 0x00007fff8f9cd279 _pthread_start + 176
12 libsystem_pthread.dylib 0x00007fff8f9cb4b1 thread_start + 13

Thread 24:
0 libsystem_kernel.dylib 0x00007fff8d83752e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d83669f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8334ab14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff83349fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff83349838 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff833ffed1 CFRunLoopRun + 97
6 com.apple.MultitouchSupport.framework 0x00007fff8feffae8 mt_ThreadedMTEntry + 71
7 libsystem_pthread.dylib 0x00007fff8f9cd2fc _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff8f9cd279 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff8f9cb4b1 thread_start + 13

Thread 25:
0 libsystem_kernel.dylib 0x00007fff8d83752e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d83669f mach_msg + 55
2 libsystem_kernel.dylib 0x00007fff8d836f7c mach_msg_server + 416
3 libExtensionLayer.dylib 0x000000010ddb08b4 QTaskPortServer + 174
4 libsystem_pthread.dylib 0x00007fff8f9cd2fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8f9cd279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8f9cb4b1 thread_start + 13

Thread 26 Crashed:: Dispatch queue: com.apple.root.user-initiated-qos
0 libsystem_platform.dylib 0x00007fff8ff154b1 OSAtomicDequeue + 13
1 libsystem_malloc.dylib 0x00007fff8d4378cc nano_malloc + 35
2 libsystem_malloc.dylib 0x00007fff8d437877 malloc_zone_malloc + 71
3 libsystem_malloc.dylib 0x00007fff8d436395 malloc + 42
4 libsystem_blocks.dylib 0x00007fff8309e558 _Block_copy_internal + 264
5 libdispatch.dylib 0x00007fff883b3efd _dispatch_Block_copy + 43
6 libdispatch.dylib 0x00007fff883bc7c0 dispatch_async + 63
7 libsystem_notify.dylib 0x00007fff85131e93 ___notify_lib_init_block_invoke_2 + 222
8 libdispatch.dylib 0x00007fff883b3c13 _dispatch_client_callout + 8
9 libdispatch.dylib 0x00007fff883be87e _dispatch_source_latch_and_call + 721
10 libdispatch.dylib 0x00007fff883b762b _dispatch_source_invoke + 412
11 libdispatch.dylib 0x00007fff883b66b7 _dispatch_root_queue_drain + 463
12 libdispatch.dylib 0x00007fff883c4fe4 _dispatch_worker_thread3 + 91
13 libsystem_pthread.dylib 0x00007fff8f9cd6cb _pthread_wqthread + 729
14 libsystem_pthread.dylib 0x00007fff8f9cb4a1 start_wqthread + 13

Thread 26 crashed with X86 Thread State (64-bit):
rax: 0x0000000200002283 rbx: 0x0000000000000100 rcx: 0x00007fff73dced01 rdx: 0x000000000000f67d
rdi: 0x0000000120f22900 rsi: 0x0000000000000008 rbp: 0x0000000120ff3c60 rsp: 0x0000000120ff3b70
r8: 0x0000000120ff3d20 r9: 0x0000000000000000 r10: 0x0000000000000020 r11: 0x0000000000000202
r12: 0x000000000000003b r13: 0x0000000000000030 r14: 0x0000000120f21800 r15: 0x0000000120f20000
rip: 0x00007fff8ff154b1 rfl: 0x0000000000010202 cr2: 0x000000020000228b

Logical CPU: 6
Error Code: 0x00000004
Trap Number: 14

 

 

Model: MacBookPro9,1, BootROM MBP91.00D3.B08, 4 processors, Intel Core i7, 2.6 GHz, 8 GB, SMC 2.1f175
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.15.124.12.10)
Bluetooth: Version 4.3.1f2 15015, 3 services, 19 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS547575A9E384, 750.16 GB
Serial ATA Device: OPTIARC DVD RW AD-5970H
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: USB Receiver
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1

4 REPLIES 4
Message 2 of 5
christiej
in reply to: joshtaylor0605

Hello,

 

What version of Maya LT were you using prior to this?

 

Could you please try clearing your preferences?

 

This articles explains how to rename the folder for Maya: 

http://knowledge.autodesk.com/support/maya/troubleshooting/caas/sfdcarticles/sfdcarticles/Reset-Maya...

 

Note that the path to the preferences for Maya LT is:

/Users/<username>/Library/Preferences/Autodesk/maya/2015LT/prefs

 

Thank you.

 

Message 3 of 5
joshtaylor0605
in reply to: christiej

Hey, Christiej!

 

Thanks for the suggestion.  I have renamed the prefs folder and the issue persists.   I believe I was previously running Maya 2015 LT (without any service packs); I just purchased an annual subscription last week and just now started to dive into it with a new project.

 

I also just updated the OS to 10.10.2.

 

Looking forward to getting back into the development process.  Thanks for any future assistance.

 

- Josh

Message 4 of 5
christiej
in reply to: joshtaylor0605

Hi,

 

We have tried reproducing your problem here on a similar machine.  

Note that OSX 10.10.x is not an officially supported platform for Maya LT 2015.  However we were able to install and run without reproducing this issue on both 10.10.1 and 10.10.2.

 

Would you be able to try re-installing Maya LT 2015 SP3 (Service Pack without extension) to see if the problem persists? 

 

Thank you.

 

 

 

  

Message 5 of 5
JTaylor0605
in reply to: christiej

Hey, Christiej.

 

After multiple failed reinstallation attempts to solve the issue, I ended up reformatting my MacBook Pro and reverted to 10.9 (Mavericks).  I then upgraded to 10.10 (Yosemite) and reinstalled on a fresh OS.  I was able to install Maya LT SP3 Ex2 without any issues.

 

I could be completely off base, but this indicates to me that there's a file structure somewhere that's being left behind that's causing something crazy to happen when trying to launch the application after an uninstall and reinstall.   To further test this theory, I uninstalled the application, restarted, emptied trash, cleared cache files, restarted, emptied trash and finally reinstalled Maya LT SP3 Ex2.  The same issue occured, which is Maya crashes on the load splash screen.

 

I have since reformatted the Mac into a Windows bootcamp and running Maya LT without any issues on Windows 7.

 

Thanks for the support!

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