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Save 'Unknown Error' in 2015

9 REPLIES 9
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Message 1 of 10
bowen192
491 Views, 9 Replies

Save 'Unknown Error' in 2015

It's back.

 

I really, really need someone to look at this for me.

 

If it's not been fixed now, it's never going to be fixed is it?

 

Inventor PureMisery.

9 REPLIES 9
Message 2 of 10
bowen192
in reply to: bowen192

Repeatedly falling over now.

 

I knew it wouldn't work as soon as I pushed it.

 

Which of course now begs the question, what have the developers of Publisher actually done in the two years since 2013?

Message 3 of 10
FrankZhou
in reply to: bowen192

Hi Bowen,

Could you send us the .ipb file? We will take a look ASAP. Sorry for any inconvenience.

Regards,

Frank

Message 4 of 10
na.miao
in reply to: bowen192

hi bowen, 

 

 thank you for reporting this issue, can you send the ipb and inserted model to me? my e-mail is na.miao @ autodesk.com.

 

Thank you 

 

 

Na Miao(Autodesk)
Inventor Publisher QA
Message 5 of 10
bowen192
in reply to: na.miao

Hi,

 

The file is a large one.

 

Do you have an upload link?

Message 6 of 10
Huan.Yu_Autodesk
in reply to: bowen192

Hello,

Please send us an email to publisher.support@autodesk.com
Then we will email you how to upload your file.

Thank you.

-Huan
Message 7 of 10
bowen192
in reply to: Huan.Yu_Autodesk

I upload the file successfully, but it seems to be getting bounced back to my e-mail with the following error:

 

Message 8 of 10
Huan.Yu_Autodesk
in reply to: bowen192

Hi,

This might be caused by the mail proxy server.
Do you use https://360.autodesk.com/ ? You can upload your file there and private share the file with me: Huan.Yu@autodesk.com

Thanks!

-Huan
Message 9 of 10
bowen192
in reply to: Huan.Yu_Autodesk

I will try again.

 

Sorry, could you send another link as this one has expired.

Message 10 of 10
na.miao
in reply to: bowen192

Hi,

 

I have resent the request link,

If you still can't send the data to us, you can using our autodesk360(http://360.autodesk.com/) , if you don't have account for autodesk360, please create a new account.

Please upload  dataset and share it to Na.Miao@autodesk, Huan.Yu@autodesk.

 

 

Thank you 

Na Miao(Autodesk)
Inventor Publisher QA

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