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Publisher won't start

3 REPLIES 3
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Message 1 of 4
kaj.petersen
1779 Views, 3 Replies

Publisher won't start

I've just installed Publisher without changing any settings.

When I first tried to run Publisher, I got a message. (see attachment)

I'm not so good at computers and couldn't solve this problem.

I hope that someone can help me.

 

I'm running Windows 7 64-Bit with a Core i5-460M, Intel HD GFX and 4 GB RAM.

 

Thanks in advance.

3 REPLIES 3
Message 2 of 4
kaj.petersen
in reply to: kaj.petersen

Anyone?

Message 3 of 4
mccoym
in reply to: kaj.petersen

Hello,

 

Please email me at manjiri.mccoy@autodesk.com. I would like to send you a graphics diagnostic tool for you to run on your machine. It will generate a log file describing your machine's graphics specs. If you send that to us, we can take a look and try to determine what is going on.

 

Manjiri McCoy

Software Developer

autodesk Publisher

Message 4 of 4
kaj.petersen
in reply to: kaj.petersen

Reinstalling solved the problem.

Thank you very much for the the help through email!

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