Inventor Publisher

Inventor Publisher

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Registered: ‎10-06-2010
Post 1 of 11

Publisher 2011 R1 customer Word Templates in 2012

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03-28-2011 08:57 AM

Is anyone else having issues using a custom word template in Publisher 2012?  I am able to use the sample templates, but the ones I used in 2011 R1 will not work and I keep getting an unkown error when I try to publish.  Was there a change in the tagging that we need to be aware of?  

 

 

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Re: Publisher 2011 R1 customer Word Templates in 2012

03-28-2011 11:27 AM in reply to: hole423

one more thing.  The version of 2012 is in trial mode.  Is there a limitation that doesn't allow me to use a custom template while in the trial mode?  

Valued Mentor
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Registered: ‎07-05-2005
Post 3 of 11

Re: Publisher 2011 R1 customer Word Templates in 2012

03-29-2011 07:24 AM in reply to: hole423

I think your best bet would be to open the 2012 template(s) alongside the 2011 R1 template(s) and compare the tags within.

 

:smileyhappy:

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Re: Publisher 2011 R1 customer Word Templates in 2012

03-29-2011 07:28 AM in reply to: hole423

I already did that and the tags I used in 2011 are still compatible with 2012.  

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Re: Publisher 2011 R1 customer Word Templates in 2012

03-29-2011 11:47 AM in reply to: hole423

FYI  here is a copy of the template I am using.  If anyone sees a problem with it let me know. 

 

 

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Post 6 of 11

Re: Publisher 2011 R1 customer Word Templates in 2012

03-29-2011 12:07 PM in reply to: hole423

I can confirm that it fails to publish using this template.  We will look into it and get back to you here.

 

There are no functionality restrictions on the trial version, by the way.  The only restriction is that it's only good for 30 days.



Jon Balgley
Autodesk Configurator 360 / Inventor ETO team
Autodesk, Inc.
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Registered: ‎03-30-2011
Post 7 of 11

Re: Publisher 2011 R1 customer Word Templates in 2012

03-31-2011 06:52 AM in reply to: Jon.Balgley

Any word on the cause of the issues with the template?  I need to be able to publish a file for print and this is holding me up.  

 

Thanks

Andrew Hollingshead 

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Post 8 of 11

Re: Publisher 2011 R1 customer Word Templates in 2012

04-04-2011 11:01 AM in reply to: ahollingshead

Andrew,

 

  Sorry for the trouble you are having with the custom template. We took a look at the template you gave us and we have a potential solution. Could you please send me an email at satish.santhakumar@autodesk.com so we can test out the fix.

 

Thanks

Satish Santhakumar

 

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Post 9 of 11

Re: Publisher 2011 R1 customer Word Templates in 2012

03-08-2013 01:23 AM in reply to: santhaks

Hi, I am having exactly the same problem. Could you please post the soluition??

 

Everything seems to work until i try to add an image (Snapshot\Image[PublishArea]) 

 

Even if i create a template with only the image tag (see attached) it fails to publish stating 'unknown error' am i missing something? 

 

Many thanks

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Post 10 of 11

Re: Publisher 2011 R1 customer Word Templates in 2012

03-08-2013 06:33 AM in reply to: hole423

Autodesk was able to fix the issues I had with a hotfix.  Question?  Have you upgraded to the most current service pack for Publisher 2012?  The fix was added to sp1 or sp2.  If you are unable to upgrade to the newest service pack and need the hotfix let me know.  I should be able to find the zip file autodesk provided me.

 

 

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