I have tried to publish an MP4 movie, and use iTunes to add that MP4 to the iPad's video folder. However, iTunes gives the message that the file cannot be played on an iPad, so it was not added. I have added MP4 videos to an iPad before without issue. Does Publisher make MP4 files that are incompatible with the iPad? The video looks a little better than what shows up on the mobile app, which is why I want to use the movie. Has anyone else encountered this problem or know a work around?
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Could you tell me the file size of MP4? I can upload the Published MP4 file to my SAMSUNG andriod mobile successful and play as expected.
Please try to upload another smaller MP4 file and make sure the upload function work as expected.
Just upload a Published MP4 file to my iPad, it works ok. Could you try again and provide more information if you still have problem.
I cannot attach the MP4 movie to this discussion thread. The file is 5 MB, so I could email the file if you would like to test it on your end. I am still not able to add the file to my iPad. The strange thing is that if I email the MP4 to the iPad, it will play the email attachement. But iTunes will not allow me to add the file, so that it shows in the video app.
It sounds like the problem of iTunes. Could you try to use iTunes to upload the MP4 file which not generated by Publisher to your iPad? Please send me an email email@example.com if you still fail to upload the file.
If you use Low quality when Publish to MP4, this file can be uploaded into iTunes. This is a workaround and i have logged this issue to the interal tracking system Nov-10290.
Thank you for your posting.
According to Apple official website, iPad or iPhone 5/4S is only compatible with H.264, MPEG-4 or Motion JPEG video format with the following specifications:
I know a step by step guide on how to convert MP4 to iPad/iPad 2/iPad 3/iPad 4/iPad mini supported video format with the help of Bigasoft ....