iOS5 problem

[jeff_connelly]

Content is listed on the left hand side of the viewer but when clicked, nothing happens.

[rajkumar.ilanchelian]

Hello Jeff,

I assume you are seeing this on the iPad? If so can you please specify if it is the iPad or the iPad2?

[jeff_connelly]

Yes.  I am running iOS5 on an iPad 2.  An associate is also having the same issue with the same content on an iPad 1.  I also run iOS5 on an iPod Touch but the content works there.

I'm currently trying to delete and re-add the content on the iPad2.

[rajkumar.ilanchelian]

Thanks for the information. We will look in to this issue.

[rajkumar.ilanchelian]

Jeff,

From my limited testing I notice that the "sample content" files found in the models tab is the ones that are not showing up. Files that I have published to the Autodesk server is displaying correctly. Is this true in your case as well? Are you able to view the files that you have published to mobile?

[jeff_connelly]

I don't have anything published to the server.  I can view the models in the "Gallery" but not the models I add through iTunes into the app's "Models" fiolder.

I tried deleting the models from the iPad and re-add them through iTunes and then sync.  This results in nothing showing up in the app "Models" folder.  I even restarted the app each time I tried something new.  Meaning I double click the home button and remove the app from memory.  I also tried a soft reset on the iPad 2.

As it sits now, I have no content loading to the app even though iTunes shows the content in the Add window.  I can view the Gallery models.  I have no published content but will try that next.

One last thing, I've been syncing tethered to a Macbook Pro.  Not using the wireless sync.

[rajkumar.ilanchelian]

Thanks again for the details. I take it that this was working for you prior to iOS 5 updates correct?

[jeff_connelly]

Yes.  Everything worked before but now the iPad 1 and 2 do not work.  iPod touch still works even with iOS5.

[jeff_connelly]

New iPhone4S running iOS5 works.

[jeff_connelly]

Got it working on the iPad2.

Here's how I did it...

On the iPad, deleted the app from the iPad.

On the iPad, went to the Appstore and re-downloaded IPM Viewer

In iTunes, added my models

In iTunes, did a Sync.

Models show up as before.