Inventor Publisher 2015 unable to install

[rc549mx]

I am trying to install the 30 day trial of Publisher 2015 to try. I get to a point of installing the software but then it gives me this notification (see attached). I click okay, and continune installation then if fails the complete install. What does this mean? is it a simple fix?

[Huan.Yu_Autodesk]

Hello,

I assume you tried to install Inventor Publisher as a system adim user? Please try to clean up the temp folder and install again?

C:\Users\rcrist\AppData\Local\Temp

Thanks,

-Huan

[h.pardinho]

Hello,

I installed the trial version of Inventor publisher 2015, but when I Tried to rotate the equipment program crash. I uninstalled and when I try reinstall program says that it is already installed, I already clean up the temp folder but it is impossible to reinstall.

[Huan.Yu_Autodesk]

Hello,

Sorry for the trouble.
Just want to confirm that you uninstalled Publisher 2015 from Programs and Features on control panel? And the Publisher 2015 folder is also removed from C:\Program Files\Autodesk\... after uninstallation?

Can you please attach the screenshots for Programs and Features and installation location as well? Thank you.

-Huan

[h.pardinho]

Hello Huan,

Thank you for fast answer!

Yes I uninstalled from programs and features

[Huan.Yu_Autodesk]

Thanks for the info and screenshots.
From your Programs and Features, I still see "Autodesk Inventor Publisher 2015" there, the 3rd one from the bottom.

Can you try uninstalling it again? Thank you.

-Huan

[h.pardinho]

Yesterday when I tried to uninstall for the first time I got the same error as bellow, and I used Revo Uninstaller, I saw this program in one forum answer.

this is the error since yesterday:

After no succes with Revo and reinstall I restored my pc to try to recover publisher.

The strange point is that was installed on my D Drive:

And the message was always that was installed on C Drive.

The only different thing was that my autodesk applicatin manager installed Publisher SP1

should i try with revo again?

[Huan.Yu_Autodesk]

Hello,

Thank you for sharing what you have done. This is helpful.
It looks Revo is a 3rd party uninstall tool. I am not sure if that caused any issues. But I would suggest you either uninstall Publisher 2015 from the control panel or the "Autodesk Uninstall Tool" which can be found under Start->All Programs->Autodesk folder.

Thanks,

-Huan

[h.pardinho]

Hello Huan, I tried to uninstall with all the ways and it is not possible, please see attached the errors screens

[h.pardinho]

Huan, Thank you very much for the help,

It was missing one file in windows folder, Hard task to discover this but Finished!

Thanks

Pardinho

[Huan.Yu_Autodesk]

That's great, Pardinho.
Thanks for letting me know.

-Huan