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Active Member
lisessan
Posts: 6
Registered: ‎01-06-2013
Message 1 of 3 (567 Views)

installation problems

567 Views, 2 Replies
01-06-2013 07:47 AM

When I instaledl in my computer, and after activated the product. I tried to open a ipt document, but this message comes out everytime I tried!!! See the first picture

I also have a problem connecting the vault server! The message is on pictures 2

Active Member
lisessan
Posts: 6
Registered: ‎01-06-2013
Message 2 of 3 (564 Views)

Re: installation problems

01-06-2013 07:57 AM in reply to: lisessan

the message said: INVENTOR PUBLISHER DID NOT FIND ANY 3D DATA GEOMETRY!!! What can I do????

Employee
LeoWan
Posts: 41
Registered: ‎07-11-2011
Message 3 of 3 (495 Views)

Re: installation problems

01-11-2013 12:02 AM in reply to: lisessan

Hi ,

 

1. for insert issue, would you mind share the ipt file for us to do investigation?

2. for vault issue, it might be caused like  firewall on vault server block the access. if you also have Vault client installed on same machine as publisher, you can try if vault client can connect to vault server.

 

Thanks,

Publisher QA

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