Inventor Publisher

Inventor Publisher

Reply
Active Member
aesop
Posts: 6
Registered: ‎07-30-2010
Message 1 of 6 (1,220 Views)

Installation Inventor Publisher 2011: error 1638

1220 Views, 5 Replies
09-30-2010 02:07 AM

Hello,

 

I tried to install the English version of Inventor Publisher a few days ago, which got me an error 1638. And now I try to install Inventor Publisher 2011 in German -> same error.

 

What to do now?

 

I Already tried to uninstall, clean up registry, delete all Program Files and Documents and Settings directories created by Inventor Publisher setup.

 

Here is the log file:

 

Spoiler

 

2010/9/30:10:37:51    h.ungul-inst    M4300-1    === Setup started on M4300-1 by h.ungul-inst ===
2010/9/30:10:37:57    h.ungul-inst    M4300-1    === Setup ended ===

2010/9/30:10:37:55    h.ungul-inst    M4300-1    === Setup started on M4300-1 by h.ungul-inst ===
2010/9/30:10:44:06    h.ungul-inst    M4300-1    Install    .NET Framework Runtime 3.5 SP1    Succeeded    
2010/9/30:10:44:26    h.ungul-inst    M4300-1    Install    DirectX 9.0 Runtime    Succeeded    
2010/9/30:10:47:50    h.ungul-inst    M4300-1    Install    Autodesk Inventor Publisher 2011    Succeeded    
2010/9/30:10:47:54    h.ungul-inst    M4300-1    Install    Autodesk Inventor Publisher 2011 Language Pack    Failed    Installation aborted, Result=1638
2010/9/30:10:49:13    h.ungul-inst    M4300-1    Rollback    Autodesk Inventor Publisher 2011    Succeeded    
2010/9/30:10:49:14    h.ungul-inst    M4300-1    Rollback    DirectX 9.0 Runtime    Failed    Failure is ignored, Result=1619
2010/9/30:10:49:14    h.ungul-inst    M4300-1    Rollback    .NET Framework Runtime 3.5 SP1    Failed    Failure is ignored, Result=1619
2010/9/30:10:51:55    h.ungul-inst    M4300-1    Install    DirectX 9.0 Runtime    Succeeded    
2010/9/30:10:53:26    h.ungul-inst    M4300-1    Install    Autodesk Inventor Publisher 2011    Succeeded    
2010/9/30:10:53:29    h.ungul-inst    M4300-1    Install    Autodesk Inventor Publisher 2011 Language Pack    Failed    Installation aborted, Result=1638
2010/9/30:10:54:34    h.ungul-inst    M4300-1    Rollback    Autodesk Inventor Publisher 2011    Succeeded    
2010/9/30:10:54:34    h.ungul-inst    M4300-1    Rollback    DirectX 9.0 Runtime    Failed    Failure is ignored, Result=1619
2010/9/30:10:55:03    h.ungul-inst    M4300-1    === Setup ended ===

 

 

Active Member
aesop
Posts: 6
Registered: ‎07-30-2010
Message 2 of 6 (1,214 Views)

Re: Installation Inventor Publisher 2011: error 1638

09-30-2010 06:49 AM in reply to: aesop

I forgot to mention:

 

Windows XP SP3, 32bit.

 

:smileywink:

Active Member
aesop
Posts: 6
Registered: ‎07-30-2010
Message 3 of 6 (1,212 Views)

Re: Installation Inventor Publisher 2011: error 1638

09-30-2010 07:15 AM in reply to: aesop

My colleague fixed the problem:

 

Uninstall Java and then reinstall Inventor Publisher -> no more errors!  :smileyhappy:

Board Manager
Jon.Balgley
Posts: 243
Registered: ‎08-23-2006
Message 4 of 6 (1,201 Views)

Re: Installation Inventor Publisher 2011: error 1638

10-04-2010 10:54 AM in reply to: aesop

I'm glad *you* found the solution -- not sure how long it would have taken *us* to figure that out!



Jon Balgley
Autodesk Configurator 360 / Inventor ETO team
Autodesk, Inc.

New Member
emacleod
Posts: 1
Registered: ‎05-01-2007
Message 5 of 6 (1,034 Views)

Re: Installation Inventor Publisher 2011: error 1638

11-24-2010 11:20 AM in reply to: aesop

Tried this and I am still not able to install publisher 2011.

Board Manager
Jon.Balgley
Posts: 243
Registered: ‎08-23-2006
Message 6 of 6 (1,009 Views)

Re: Installation Inventor Publisher 2011: error 1638

11-28-2010 05:53 PM in reply to: emacleod

Can you please send us the following files, if they exist?

 

%temp%\Autodesk Inventor Publisher 2011 R1.log

%temp%\Autodesk Inventor Publisher 2011 R1 Beta.log

%temp%\Autodesk Inventor Publisher 2011.log

 

"%temp%" varies from machine to machine.  You can start a "cmd" window, and type "cd %temp%" to find out where it is on your machine.

 

 



Jon Balgley
Autodesk Configurator 360 / Inventor ETO team
Autodesk, Inc.

Announcements
Autodesk Alert | We are currently working on restoring Previous Version License request access in the Autodesk Subscription Center. If you are a subscription customer and would like to request a Previous Version License, please use this link as a temporary workaround. We apologize for the inconvenience and thank you for your patience.
Need installation help?

Start with some of our most frequented solutions or visit the Installation and Licensing Forum to get help installing your software.