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Installation Inventor Publisher 2011: error 1638

5 REPLIES 5
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Message 1 of 6
aesop
1623 Views, 5 Replies

Installation Inventor Publisher 2011: error 1638

Hello,

 

I tried to install the English version of Inventor Publisher a few days ago, which got me an error 1638. And now I try to install Inventor Publisher 2011 in German -> same error.

 

What to do now?

 

I Already tried to uninstall, clean up registry, delete all Program Files and Documents and Settings directories created by Inventor Publisher setup.

 

Here is the log file:

 

Spoiler

 

2010/9/30:10:37:51    h.ungul-inst    M4300-1    === Setup started on M4300-1 by h.ungul-inst ===
2010/9/30:10:37:57    h.ungul-inst    M4300-1    === Setup ended ===

2010/9/30:10:37:55    h.ungul-inst    M4300-1    === Setup started on M4300-1 by h.ungul-inst ===
2010/9/30:10:44:06    h.ungul-inst    M4300-1    Install    .NET Framework Runtime 3.5 SP1    Succeeded    
2010/9/30:10:44:26    h.ungul-inst    M4300-1    Install    DirectX 9.0 Runtime    Succeeded    
2010/9/30:10:47:50    h.ungul-inst    M4300-1    Install    Autodesk Inventor Publisher 2011    Succeeded    
2010/9/30:10:47:54    h.ungul-inst    M4300-1    Install    Autodesk Inventor Publisher 2011 Language Pack    Failed    Installation aborted, Result=1638
2010/9/30:10:49:13    h.ungul-inst    M4300-1    Rollback    Autodesk Inventor Publisher 2011    Succeeded    
2010/9/30:10:49:14    h.ungul-inst    M4300-1    Rollback    DirectX 9.0 Runtime    Failed    Failure is ignored, Result=1619
2010/9/30:10:49:14    h.ungul-inst    M4300-1    Rollback    .NET Framework Runtime 3.5 SP1    Failed    Failure is ignored, Result=1619
2010/9/30:10:51:55    h.ungul-inst    M4300-1    Install    DirectX 9.0 Runtime    Succeeded    
2010/9/30:10:53:26    h.ungul-inst    M4300-1    Install    Autodesk Inventor Publisher 2011    Succeeded    
2010/9/30:10:53:29    h.ungul-inst    M4300-1    Install    Autodesk Inventor Publisher 2011 Language Pack    Failed    Installation aborted, Result=1638
2010/9/30:10:54:34    h.ungul-inst    M4300-1    Rollback    Autodesk Inventor Publisher 2011    Succeeded    
2010/9/30:10:54:34    h.ungul-inst    M4300-1    Rollback    DirectX 9.0 Runtime    Failed    Failure is ignored, Result=1619
2010/9/30:10:55:03    h.ungul-inst    M4300-1    === Setup ended ===

 

 

5 REPLIES 5
Message 2 of 6
aesop
in reply to: aesop

I forgot to mention:

 

Windows XP SP3, 32bit.

 

Smiley Wink

Message 3 of 6
aesop
in reply to: aesop

My colleague fixed the problem:

 

Uninstall Java and then reinstall Inventor Publisher -> no more errors!  🙂

Message 4 of 6
Jon.Balgley
in reply to: aesop

I'm glad *you* found the solution -- not sure how long it would have taken *us* to figure that out!


Jon Balgley
Message 5 of 6
emacleod
in reply to: aesop

Tried this and I am still not able to install publisher 2011.

Message 6 of 6
Jon.Balgley
in reply to: emacleod

Can you please send us the following files, if they exist?

 

%temp%\Autodesk Inventor Publisher 2011 R1.log

%temp%\Autodesk Inventor Publisher 2011 R1 Beta.log

%temp%\Autodesk Inventor Publisher 2011.log

 

"%temp%" varies from machine to machine.  You can start a "cmd" window, and type "cd %temp%" to find out where it is on your machine.

 

 


Jon Balgley

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