I alredy created case in technical support about month ago. Then the problem was solved and case was closed. But now the problem there is again.
In Publisher 2013 when I run the command Detail View Snapshot window will flash black. When I run the command in the Detail View Snapshot Publisher 2013 window will flash black. The program begins terribly slow.
This flash are very short-lived, but I was able to make some screenshots.
Technical specialist recommended me to update video driver. Now I have last updated driver, but problem there is.
I cant work with product. Please help.
Could you please provide the information to us below?
- Which OS are you using, Win732, Win764, or Win8?
- Which graphics card are you using to reproduce this issue?
- Is there any special steps?
Inventor Publisher QA
I get this all the time.
90% of the time it is when using Detail Views.
It is not exclusive though.
It will often remain a blank screen until I move the model, but it will go as quickly back again. Some models I have, I have to plan my work based on this problem occuring. It is more likely to occur on bigger files.
I use W7, Quadro 2000. I have no problems with running Inventor and a host of other programs on the same computer.
Windows 7 64-bit SP1, Installed all last updates
Intel Core i7-3770K 3.50GHz
8 GB RAM
NVIDIA Quadro 2000, driver version 311.35
I check other assembly and one part for this error, but can’t reproduce it. But, if I load the Arbor Press assembly and get error, after that I can load any other assembly and get error too.
I think its problem of this specific assembly, but not sure…
Could you verify my assembly to check for error?
Thanks for your information, I did the validation with the file you provided. it works ok at my side.
I should be caused by graphic card, did you upgrade the driver of NVIDIA Quadro 2000 to latest one?
Yes, I told with Autodesk technical support and first that they offer is update driver=)
I updated and problem was solved. BUT! Few days ago I open Publisher and get this problem again.
I reinstalled driver but nothing changed.
I installed the Performance Driver instead of the regular driver, and this seems to have solved any issues: