Inventor General Discussion

Inventor General Discussion

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Member
aklein
Posts: 5
Registered: ‎03-31-2012
Message 1 of 10 (198 Views)

Unable to create a new file in Inventor 2012

198 Views, 9 Replies
03-31-2012 04:58 AM

I have recently installed Inventor Professional 2012 Student Version, and I'm unable to create a new file, as the program crashes as I try to do so.

 

After starting Inventor, I select New than Standard.ipt. The file starts loading, the status of the loading process can be seen in the bottom left corner, than the "Open Documets in Session" counter in the bottom right corner changes from 0 to 1, as it should, I guess. And than, the program freezes. Sometimes, a message appears after several minutes that an error has occured, and that I should send an error report to Autodesk (which I did); but sometimes, no message appears at all, it simply crashes.

 

My computer specs are: Intel Core 2 @1,86 GHz, 2 GB RAM, NVidia GeForce 9800 GTX, 60 GB free space, Windows Vista (hotfix installed) Not a powerhouse, but I think it should be able to start a file properly I think, if I understand the system requirements correctly.

 

I know my problem is quite vague, but does anyone have any idea?

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JDMather
Posts: 26,832
Registered: ‎04-20-2006
Message 2 of 10 (194 Views)

Re: Unable to create a new file in Inventor 2012

03-31-2012 06:09 AM in reply to: aklein

Did you have anti-virus and UAC turned off during install?

Please mark this response as "Accept as Solution" if it answers your question.
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Member
aklein
Posts: 5
Registered: ‎03-31-2012
Message 3 of 10 (190 Views)

Re: Unable to create a new file in Inventor 2012

03-31-2012 06:16 AM in reply to: JDMather

No, I didn't, do you think I should reinstall it with those disabled?

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JDMather
Posts: 26,832
Registered: ‎04-20-2006
Message 4 of 10 (182 Views)

Re: Unable to create a new file in Inventor 2012

03-31-2012 07:05 AM in reply to: aklein

That could be a problem.

 

Before uninstall install Service Pack 1 and two Hot Fixes that say they cover a list of things (I didn't read the list to see if there is anything in there relevant to your problem).  Do these installations with UAC off.

 

If that doesn't work go to Start>Autodesk>Inventor and use the Quick Uninstall tool and all search Google on Autodesk Inventor 2012 Clean Uninstall instructions before doing the re-install.

 

BTW - I am running student license of 2012 on a similar machine.

Please mark this response as "Accept as Solution" if it answers your question.
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Autodesk Inventor 2014 Certified Professional
Autodesk AutoCAD 2013 Certified Professional
Certified SolidWorks Professional
Inventor Professional 2015 64-bit
http://www.autodesk.com/edcommunity
http://home.pct.edu/~jmather/content/DSG322/inventor_surface_tutorials.htm
Member
aklein
Posts: 5
Registered: ‎03-31-2012
Message 5 of 10 (163 Views)

Re: Unable to create a new file in Inventor 2012

03-31-2012 01:39 PM in reply to: aklein

I've reinstalled it with UAC and anti-virus disabled (service pack didn't work and there was nothing in the hotfix descriptions related to my problem), but it didn't help anything, unfortunately.

 

BTW, I was unable to install Autodesk Vault on my computer durnig the install, it failed as soon as it started, I don't know if this might be related.

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JDMather
Posts: 26,832
Registered: ‎04-20-2006
Message 6 of 10 (160 Views)

Re: Unable to create a new file in Inventor 2012

03-31-2012 03:48 PM in reply to: aklein

Student license is stand-alone.
You don't need Vault.

Please mark this response as "Accept as Solution" if it answers your question.
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Autodesk Inventor 2014 Certified Professional
Autodesk AutoCAD 2013 Certified Professional
Certified SolidWorks Professional
Inventor Professional 2015 64-bit
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http://home.pct.edu/~jmather/content/DSG322/inventor_surface_tutorials.htm
Member
aklein
Posts: 5
Registered: ‎03-31-2012
Message 7 of 10 (158 Views)

Re: Unable to create a new file in Inventor 2012

03-31-2012 04:36 PM in reply to: aklein

Do you have any other suggestions perhaps?

Valued Mentor
RayFeiler
Posts: 402
Registered: ‎10-07-2008
Message 8 of 10 (137 Views)

Re: Unable to create a new file in Inventor 2012

04-03-2012 01:18 PM in reply to: aklein

Never mind, I just read were you said you installed the patch. Sorry

 

See

http://forums.autodesk.com/t5/Installation-Licensing/Inventor-2012-installation-on-Windows-Vista-pat...

also

http://forums.autodesk.com/t5/Autodesk-Inventor/Hotfix-Kb971138-Download-for-Vista/td-p/2998212

 

Product Design Suite Ultimate 2014 64-Bit

Sometimes you just need a good old reboot.
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TravisNave
Posts: 10,269
Registered: ‎01-14-2005
Message 9 of 10 (120 Views)

Re: Unable to create a new file in Inventor 2012

04-04-2012 09:27 AM in reply to: aklein

Have you tried updating your video driver to a WHQL certified driver?  Sometimes the factory installed video driver is problematic and it will crash a graphic intense program like Inventor.  The latest WHQL driver for your listed video card is here:

 

http://www.nvidia.com/object/win7-winvista-64bit-296.10-whql-driver.html

 

Make sure that you have local administrator rights on your machine for using Inventor.

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Member
aklein
Posts: 5
Registered: ‎03-31-2012
Message 10 of 10 (108 Views)

Re: Unable to create a new file in Inventor 2012

04-04-2012 02:51 PM in reply to: aklein

I've reinstalled Windows, this time with Windows 7, and now it's working perfectly. It was about time, my computer vas very slow, but this issue with the Inventor really made me do it. Thanks everyone for your contributions.

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