Inventor General Discussion

Inventor General Discussion

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Member
TrondHøiberg5287
Posts: 3
Registered: ‎09-29-2009
Message 1 of 5 (225 Views)
Accepted Solution

Subscription Autodesk

225 Views, 4 Replies
04-17-2012 12:01 AM

I am no longer able to log on to subscription center. When i enter the page its totally blank. It does not matter if i use IE9, Firefox or Opera. I have reinstalled java og cleared cache but no success. I logged on to a server and tried there but with same ressult. I tried to reset IE and connect the various plugins again. Then i relaoaded webpage and still its blank. Very frustrating and i am no longer able to log into the subscription center. This is causing me some problems because i need to upgrade Vault to 2013 so that i can start use Inventor 2013 that i have just received on a USB stick. Am i the only one that has this problem?

Autodesk has been having problems for days with the subscription site, and with logins.  My password, for example, needs to be reset every time I log in.  And, after 3 days of trying I still am unable to download the upgrades to 2013... waiting on a stick drive.

Active Contributor
jameslovell4987
Posts: 43
Registered: ‎03-24-2011
Message 2 of 5 (212 Views)

Re: Subscription Autodesk

04-17-2012 02:20 AM in reply to: TrondHøiberg5287

I am able to see the Vault 2013 download fine in subscription center.

Regards,

James Lovell
Windows 7 Professional (64-Bit)
Dell T5600 - Xeon E3-2687W 8(16) Core CPU
16GB ECC RAM, 2GB Quadro 4000, 256GB SSD
Autodesk Product Design Suite Ultimate 2015
Member
TrondHøiberg5287
Posts: 3
Registered: ‎09-29-2009
Message 3 of 5 (204 Views)

Re: Subscription Autodesk

04-17-2012 02:43 AM in reply to: jameslovell4987

Well, thats very good for you :-) My problem is that i cannot see anything at all. We have tried from several computers now and allwith same ressult. Windows 7 64 and 32 bit, all with IE9. It seems to me that the problem is eighter related to my account or it can be that Autodesk has a problem server side.

*Expert Elite*
cbenner
Posts: 3,421
Registered: ‎04-06-2010
Message 4 of 5 (182 Views)

Re: Subscription Autodesk

04-17-2012 04:48 AM in reply to: TrondHøiberg5287

Autodesk has been having problems for days with the subscription site, and with logins.  My password, for example, needs to be reset every time I log in.  And, after 3 days of trying I still am unable to download the upgrades to 2013... waiting on a stick drive.

ChrisB

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Member
TrondHøiberg5287
Posts: 3
Registered: ‎09-29-2009
Message 5 of 5 (177 Views)

Re: Subscription Autodesk

04-17-2012 04:52 AM in reply to: cbenner

I have lifted it to Autodesk support because i think its something they have to look into. Thanks for your help

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