although I am happy that AutoDesk decided to include Showcase 2015 in their recent release for those of us that didn't use MAX, it is not working. I have the same hardware and the same settings now as I did when 2014 worked great and now it crashes when I go to the materials edit pop-up. The automated AutoDesk response tells me have an unsupported display driver (mine is Intel HD 3000, ver 9 on a Toshiba Satellite, most current Toshiba has)...but when I run the hardware diagnostics from Inventor 2015 it says that my hardware in certified.
AutoDesk please help?
I might try updating the graphics drivers for your device. Not sure what changes (if any) were made to Showcase 2015 from 2014 other than the ability to import IV2015 files. Possibly remove Showcase and Re-install. Make sure that you are logged in as Administrator and have all Anti-Virus software disabled and the UAC slider set to it's lowest position.
If it had a Nvidia based graphics card, I would suggest going to the website: www.laptopvideo2go.com which has "modified" drivers. The installation file has been modified to allow for installation on laptops that require a "Manufactures ID Code" to be present to allow them to be installed. I used to have this problem with my older Dell Precission laptop. I could only install drivers from the Dell website which were well behind of the current releases.
re-install and reboot did not work; un-install-reboot-re-download-re-install and reboot did not work..... all with firewall and security/protection disabled
next idea?
Nada, It seems like an unlikely error to have a graphics card error when you are modifying a material. Check if you are current on all Windows Updates, look at the .NET 4.0 and .NET 4.5
Blair, I started Showcase Console and it reported that it could not fing the log4cplus service.....any connection?
Also, I went thru Programs and Features deleting as much of the 2014 titles that were redundant in 2015 and a strange thing happened. Showcase 2015 no longer occurs in the installed list...but remains on my PC and I can run it (as before). When I rerun Showcase setup it says it is already installed. Problem is, without it showing up in Programs and features, I cannot uninstall it to try a fresh install.....
another strange item. selecting HELP in Showcase 2015 brings up help windows titled 2015, but with 2014 content pages......
I ran the Autodesk uninstall tool and it DID see it, so I uninstalled it. It ended fine and is no longer visable in the Autodesk uninstall tool. It IS STILL installed and able to run!....still does not show up in Programs and Features!.....
I have notified the Modirator to see if he can escalate this to a Support Issue.
Blair
Hello,
from what I can say, the graphiccard you are using is not a certified one, nor a recommended one. This is a standard consumer card that is not intended to use with CAD applications nor realtime raytracing engines like Showcase. So i assume that the graphiccard is the issue.
This graphiccard is an inbuild card which is sharing the cache with the CPUs.and has no dedicated RAM for its own (shared memory). So I would definitely recommend using a PC with a certified Nvidia card, as Showcase is consuming really much performance. Much more than many other products from Autodesk.
Normally I expect, that Showcase will never start with that kind of graphiccard.
You can also check wich card should run fine with Showcase.
Please use this Link:
Hello,
to be honest I do not know, why Showcase 2014 ran fine and the 2015 not. I wondered why Showcase even could load with that kind of graphiccard.
But I know, that 3dsMax can run with standard gaming cards, where Showcase definitely needs a much better card, as this is a realtime OpenGL and Raytracing engine that needs the full power of the GPU and much RAM of the graphiccard.
best Regards,