Inventor General Discussion

Inventor General Discussion

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gmasters
Posts: 22
Registered: ‎06-02-2005
Message 1 of 27 (236 Views)

Series 11 - Can't install Service Pack 3 or 4

236 Views, 26 Replies
01-23-2012 11:20 AM

I have Inventor Series 11 with service packs 1 and 2 installed. I have been trying to install Pack 3 and I keep getting the windows installer error (see attached). I have read where redownloading the file has worked for others but it has not worked for me. I have tried downloading via both Chrome and IE. I am running XP.

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blair
Posts: 4,034
Registered: ‎11-13-2006
Message 2 of 27 (206 Views)

Re: Series 11 - Can't install Service Pack 3 or 4

01-23-2012 01:25 PM in reply to: gmasters

Are you sure you have the correct version of Inventor SP?

 

Inventor 11 is alot different that Inventor 2011

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gmasters
Posts: 22
Registered: ‎06-02-2005
Message 3 of 27 (193 Views)

Re: Series 11 - Can't install Service Pack 3 or 4

01-24-2012 04:22 AM in reply to: blair

The box Reads Autodesk Inventor Series 11

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blair
Posts: 4,034
Registered: ‎11-13-2006
Message 4 of 27 (172 Views)

Re: Series 11 - Can't install Service Pack 3 or 4

01-24-2012 08:37 AM in reply to: gmasters

Odd, you are insting SP3 then SP4?

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IV2015 up2 PDSU / Sim Mech 2015 /
Win7-64
EVGA X79 - Classified, iCore7 3930k 32Gb Quad-Channel
950Gb (2 x 500Gb Sata III SSD RAID0 Adaptec 6805E Controller)
Nvidia GTX-690 Classified - 335.23
SpacePilot Pro 3.17.7, 6.17., 4.11
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gmasters
Posts: 22
Registered: ‎06-02-2005
Message 5 of 27 (168 Views)

Re: Series 11 - Can't install Service Pack 3 or 4

01-24-2012 08:49 AM in reply to: blair

I am afraid I don't understand. The support site under Inventor Series 11 has SP3 and 4 listed. Are you suggesting it is incorrect?

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blair
Posts: 4,034
Registered: ‎11-13-2006
Message 6 of 27 (163 Views)

Re: Series 11 - Can't install Service Pack 3 or 4

01-24-2012 08:55 AM in reply to: gmasters

No, alot of people say they are on IV 11, when they mean IV 2011.

 

As long as you are correct on your version, all SP's are incremental, you can't install SP2 until SP1 is installed. Double check that you do have SP2 installed before installing SP3.

 

Seeams like there is something wrong with the Windows Registry, the only solution would be to un-install IV and re-install along with your SP's after.

 

You should be able to export your settings.

 

Just thinking, there was a DW* patch, upgrade back then and I beleive if required different Hot-Fixes.

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IV2015 up2 PDSU / Sim Mech 2015 /
Win7-64
EVGA X79 - Classified, iCore7 3930k 32Gb Quad-Channel
950Gb (2 x 500Gb Sata III SSD RAID0 Adaptec 6805E Controller)
Nvidia GTX-690 Classified - 335.23
SpacePilot Pro 3.17.7, 6.17., 4.11
Valued Mentor
Martin_Goodland
Posts: 302
Registered: ‎07-15-2005
Message 7 of 27 (159 Views)

Re: Series 11 - Can't install Service Pack 3 or 4

01-24-2012 08:58 AM in reply to: gmasters

Are you using ADMS 2008 as well as Inventor 11? If so have you uninstalled the client upgrade as mentioned on the SP3 download page ?

 

 

Note: If you use Autodesk Data Management Server 2008 with Autodesk Inventor 11, please note the following:

Regards

 

Martin



PDSU 2014 SP1.3
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gmasters
Posts: 22
Registered: ‎06-02-2005
Message 8 of 27 (154 Views)

Re: Series 11 - Can't install Service Pack 3 or 4

01-24-2012 09:02 AM in reply to: blair

1 and 2 installed. I installed 2 back in June. 

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gmasters
Posts: 22
Registered: ‎06-02-2005
Message 9 of 27 (151 Views)

Re: Series 11 - Can't install Service Pack 3 or 4

01-24-2012 09:12 AM in reply to: Martin_Goodland

I am using ADMS 2011

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JDMather
Posts: 26,546
Registered: ‎04-20-2006
Message 10 of 27 (146 Views)

Re: Series 11 - Can't install Service Pack 3 or 4

01-24-2012 09:16 AM in reply to: gmasters

gmasters wrote:

I am using ADMS 2011


Then why are you using Inventor 11?

 

I think the first thing you need to do is determine what version of Inventor you are using.

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