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Recent Documents unpinning

6 REPLIES 6
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Message 1 of 7
exSWX
537 Views, 6 Replies

Recent Documents unpinning

If I pin a recent document from the home Tab, should it not remain Pinned until I Un Pin it?

 

Several times, a Pinned document will become Un Pinned. Is this a bug?

Autodesk Inventor 2021
Intel Xeon W3520 @ 2.67GHz
Win 10 Pro
6.7 System Rating
NVIDIA Quadro FX 1800
6 REPLIES 6
Message 2 of 7

It might be an issue due to your registry permissions. To confirm there is a problem with the user registry. Please try the following.

1) create a new admin user without any local restriction => If the problem is not reproducible with the new admin user.
2) Log again with the user having the problem, go to the registry and after a back up of the registry delete the folder "Recent File List" folder available at this location: " HKEY_CURRENT_USER\Software\Autodesk\Inventor\RegistryVersion19.0\ => try again (this registry folder should be automatically recreated).

Hope it helps.


Vinod Balasubramanian
AutoCAD Industry Support & Escalation Lead

Message 3 of 7

Still unpinning randomly.

Autodesk Inventor 2021
Intel Xeon W3520 @ 2.67GHz
Win 10 Pro
6.7 System Rating
NVIDIA Quadro FX 1800
Message 4 of 7

If that doesn't solve the problem for a new user account as well, I am afraid we may need to do a clean Uninstall to address this issue - Clean the registry + temp file - Install again Inventor with UAC=off, Antivirus = Off and using an admin user without local restriction.

 

Hope it helps. let me know, if it doesn't work or not possible to do a reinstall.



Vinod Balasubramanian
AutoCAD Industry Support & Escalation Lead

Message 5 of 7

HI,

Doing a reinstall is not really practical.

 

Autodesk Inventor 2021
Intel Xeon W3520 @ 2.67GHz
Win 10 Pro
6.7 System Rating
NVIDIA Quadro FX 1800
Message 6 of 7

Thanks for your update. Looks like there was a known issue here which has been already reported to our development team. You can check the below thread for details,

 

http://forums.autodesk.com/t5/inventor-general-discussion/pinned-items-in-inventor-menu/m-p/5038200#...

 

I will discuss this issue further with our developers and get back to you with an update.



Vinod Balasubramanian
AutoCAD Industry Support & Escalation Lead

Message 7 of 7

So, almost 2 years to the day, and I still have an issue with the pinned documents falling off the Recently Used tab.

Now using 2017.

Autodesk Inventor 2021
Intel Xeon W3520 @ 2.67GHz
Win 10 Pro
6.7 System Rating
NVIDIA Quadro FX 1800

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