Inventor General Discussion

Inventor General Discussion

Active Contributor
Posts: 47
Registered: ‎01-21-2005
Message 1 of 2 (151 Views)

One user cannot open an ipt or a dwg template from Vault

151 Views, 1 Replies
11-08-2012 10:45 AM

One of our guys cannot open an ipt or a dwg template from Vault. When he attempts to open it he sees a warning, Unexpected Error . He's able to open the iam template from Vault though. Any ideas of what could be wrong? 3 other people access Vault and aren't having any issues opening the same templates.

We are using Inventor 2013 and Vault Professional 2013, with Windows XP. Thanks

Valued Mentor
Posts: 473
Registered: ‎10-22-2008
Message 2 of 2 (145 Views)

Re: One user cannot open an ipt or a dwg template from Vault

11-08-2012 11:05 AM in reply to: mjgky30SA

A couple of thing to verify...


  • Have him do a GET of the Template folder.
  • Make sure he is using the correct project file.
Mike Patchus

Inventor 2012 SP3 ~ Vault Pro 2013
Lenovo D20 Workstation Intel Xenon E5640@2.67GHz (2)
Win 7, 24gb RAM, NVIDIA Quadro FX 3800

Did you find this reply helpful ? If so please use the Accept as Solution or Kudos button below. :smileyhappy:
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.
Need installation help?

Start with some of our most frequented solutions or visit the Installation and Licensing Forum to get help installing your software.