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Missing image on monitors

6 REPLIES 6
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Message 1 of 7
cadlad
465 Views, 6 Replies

Missing image on monitors

We recently obtained second monitors. Since then we occasionally get gray blocks in the Inventor browser.

 

Bad

image006.jpg

 

 

Good

image005.jpg

 

Is this a graphics card issue?

Is it a bad cable or adaptor?

Is it the monitors?

 

This machine has NVIDIA Quadro 2000 graphics card. The monitors are plugged into the ports as shown below. The screen resolution is set to 1680x1050x59 hertz per monitor. The monitors are ACER V226WL. 

Quadro2000-bracket.jpg

Thank you.

Dell Precision T3610 - Windows 7 SP1, 64x, 16GB RAM, NVIDIA Quadro K4000 (driver 9.18.13.5306), Inventor 2013 SP2 Update 6 - *Autodesk Inventor Professional Certified*, AutoCAD 2014 SP1, Vault Professional 2014 SP1, 3DConnexion SpaceNavigator
6 REPLIES 6
Message 2 of 7
cwhetten
in reply to: cadlad

I get those occasionally, and have for quite some time.  I don't really know what causes it, but it seems like Inventor isn't 100% compatible with the Windows 7 Aero theme.  I use the Aero anyway because I like it, and the few inconveniences with Inventor aren't enough to change my mind.

 

Whenever this happens to me, I just minimize my Inventor window, then restore it and it goes back to the way it should look.

 

Cameron Whetten
Inventor 2014

 

-----------------------------------------------------------------------------------------
IV2014 Pro SP1 Build 222; Vault Basic 2014 Update 1
Win 7 Pro 64-bit SP1; Intel Xeon Duo @2.40 GHz, 9 GB RAM,
NVIDIA Quadro 2000, 1024 MB GDDR5 Driver ver. 311.35

Message 3 of 7
cadlad
in reply to: cwhetten

I find it interesting that you have the same graphics card that I do. I am not using the aero theme. Does this not happen when you activate a different theme? Are you using the same ports in the card that I indicated I am using?

Dell Precision T3610 - Windows 7 SP1, 64x, 16GB RAM, NVIDIA Quadro K4000 (driver 9.18.13.5306), Inventor 2013 SP2 Update 6 - *Autodesk Inventor Professional Certified*, AutoCAD 2014 SP1, Vault Professional 2014 SP1, 3DConnexion SpaceNavigator
Message 4 of 7
mrattray
in reply to: cadlad

I see this, too. I have a different graphics card from either of you and unlike Cameron, I do not run the Windows Aero theme because I don't like it.

 

Inventor 2013 SP2 UD 2
Windows 7 SP 1
Dell Precision T5600
Intel Xeon 3.3GHz x 4 Cores
32 GB RAM
AMD FirePro V5900 (2GB)
237 GB SSD

Mike (not Matt) Rattray

Message 5 of 7
cbenner
in reply to: mrattray

I see this on IE once in a while, but never in Inventor.  My toolbars vanish, but if I run the mouse over them they reappear.

 

Win 7 x64, Dell Precision T7500, Intel(R) Xeon(R) CPU X5677@3.47GHz, 12 GB RAM; GeForce GTX580; 3DConnexion Space Explorer, Evoluent Vertical Mouse 3.

Message 6 of 7
cwhetten
in reply to: cadlad

Yes, I am using the same ports as you.

 

For a long time, I just used the old XP-style theme (in Windows 7).  I don't remember if it happened then, but I don't think so.  I eventually switched to the Aero look.  I don't know if it would stop if I switched to a non-Aero theme.  I'll try it for a few days to see if it makes a difference, then post back.

 

Cameron Whetten
Inventor 2014

Message 7 of 7
cadlad
in reply to: cwhetten

We learned at AU that Inventor 2013 has a program flaw that prohibits the videocard from fully utilizing its capability. This program flaw is fixed in 2014. I am hoping that this is not an issue when we upgrade to 2014. However, some of you that have contributed to this thread are already using 2014 are are experiencing the lose of image on your monitors.

Dell Precision T3610 - Windows 7 SP1, 64x, 16GB RAM, NVIDIA Quadro K4000 (driver 9.18.13.5306), Inventor 2013 SP2 Update 6 - *Autodesk Inventor Professional Certified*, AutoCAD 2014 SP1, Vault Professional 2014 SP1, 3DConnexion SpaceNavigator

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