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Licensing Concerns

16 REPLIES 16
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Message 1 of 17
gnrnr
285 Views, 16 Replies

Licensing Concerns

We'll R6 finally arrived here this morning so we should have it up and running here by the end of next week. Problem is we installed out final licence of R5.3 two weeks ago and have not been able to authorise it becase AutoDESK have upgraded our licenses and wont issue an authorisation code for it's installation.

We are on the subscription package and it seems that as soon as the new version comes out, AutoDESK upgrade our licenses at their end with regards to authorisation codes etc. This is fine except that it took over 6 weeks for our R6's to arrive after release (actually arrived on the 27th November). What would have happened if we had to do a reinstall in between of R5.3? We would have had no software. It also leaves us in the position that if we had decided to skip the introduction of R6 (not sure why we would) and just continue to use R5.3, we could not have reinstalled R5.3 if they needed it, nor could we have gone back to R5.3 after installing R6.

This is not good enough.

Regards


Steve
16 REPLIES 16
Message 2 of 17
Anonymous
in reply to: gnrnr

Steve,

I have various licensing scenarios here (local and
network) and have always been able to run the old versions toether with the new
releases. Why would you loose the old license?

 

Regards,
--
Leo Laimer
Maschinen-
und Fertigungstechnik
A-4820 Bad Ischl - Austria


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We'll
R6 finally arrived here this morning so we should have it up and running here
by the end of next week. Problem is we installed out final licence of R5.3 two
weeks ago and have not been able to authorise it becase AutoDESK have upgraded
our licenses and wont issue an authorisation code for it's installation.

We are on the subscription package and it seems that as soon as the new
version comes out, AutoDESK upgrade our licenses at their end with regards to
authorisation codes etc. This is fine except that it took over 6 weeks for our
R6's to arrive after release (actually arrived on the 27th November). What
would have happened if we had to do a reinstall in between of R5.3? We would
have had no software. It also leaves us in the position that if we had decided
to skip the introduction of R6 (not sure why we would) and just continue to
use R5.3, we could not have reinstalled R5.3 if they needed it, nor could we
have gone back to R5.3 after installing R6.

This is not good enough.

Regards


Steve

Message 3 of 17
Anonymous
in reply to: gnrnr

I don't know why you would not be able to reinstall
R5.3, don't you have a copy of the authorization code?


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Message 4 of 17
gnrnr
in reply to: gnrnr

We do have copies of the authorisation codes, but the software asks for a new one each time it is loaded onto the machines. Our VAR states that they can't issue an authorisation code for R5.3 as they have ugraded our licence to R6.

When the IT guys originally set them up there were numerous conflicts with Outlook, requiring several startovers on the systems. each time they needed to contact our VAR to get a new auth code. I don't know if this is something to do with CDilla or not.

regards



Steve
Message 5 of 17
gnrnr
in reply to: gnrnr

I'm not sure that we would lose the licence Leo, but I think it is an authorisation code issue. If the VAR or AutoDesk or who ever, wont give us an authorisation code for the licence we have, the licence is useless. It's not a problem if the comoputer doesn't crash and we don't need to reformat and start again, but if we did, we may be forced to upgrade because we can't get a new authorisation code.

Regards


Steve
Message 6 of 17
Anonymous
in reply to: gnrnr

Sounds fishy...I can reformat my whole HD, reload
and use the same Auth Code.


 

 


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
We
do have copies of the authorisation codes, but the software asks for a new one
each time it is loaded onto the machines. Our VAR states that they can't issue
an authorisation code for R5.3 as they have ugraded our licence to R6.

When the IT guys originally set them up there were numerous conflicts with
Outlook, requiring several startovers on the systems. each time they needed to
contact our VAR to get a new auth code. I don't know if this is something to
do with CDilla or not.

regards



Steve

Message 7 of 17
gnrnr
in reply to: gnrnr

Our IT guy confirmed that he had to get a new Auth code every time he re-installed the software. I can only go by what they say, not having done it myself. What could be missing or being done incorrectly that would require a new Authorisation code every time you reformat and reload?

Regards


Steve
Message 8 of 17
Anonymous
in reply to: gnrnr

Sorry, I don't believe it.  I've re-installed
many times while trying to trouble-shoot/correct hardware problems.  I use
the same Auth Code over and over again.

 

DM


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
Our
IT guy confirmed that he had to get a new Auth code every time he re-installed
the software. I can only go by what they say, not having done it myself. What
could be missing or being done incorrectly that would require a new
Authorisation code every time you reformat and reload?

Regards


Steve

Message 9 of 17
gnrnr
in reply to: gnrnr

Maybe our IT guys need to try harder . Seems strange to me as well.

Regards


Steve
Message 10 of 17
jorgen
in reply to: gnrnr

Sounds like the C-dilla troll.
(the ever-popular licence-manager from hell).

US-versions dont have this beast, and can use the auth-code again and again.
Us others, (at least europeans) have to endure this silly abomination. When we rescieve the auth-code, were told to keep it because we'll need it to re-install, but of cource it doesnt work that way.

I also have to get a new code to install on a new or changed machine.
Most of the time however, on a machine with a valid license, you can uninstall and reinstall IV without using the auth-code.
A format of the hard-drive should also be OK.

Jorgen
Message 11 of 17
Anonymous
in reply to: gnrnr

Yeh Jorgen   I think your right. 
Steve is from Australia.


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Sounds
like the C-dilla troll.
(the ever-popular licence-manager from hell).

US-versions dont have this beast, and can use the auth-code again and
again.
Us others, (at least europeans) have to endure this silly
abomination. When we rescieve the auth-code, were told to keep it because
we'll need it to re-install, but of cource it doesnt work that way.

I also have to get a new code to install on a new or changed machine.

Most of the time however, on a machine with a valid license, you can
uninstall and reinstall IV without using the auth-code.
A format of the
hard-drive should also be OK.

Jorgen

Message 12 of 17
gnrnr
in reply to: gnrnr

I most certainly am from the land of Oz :). The main problem for us at the moment is that Adesk or the VAR (don't know which) wont issue an Auth code for a 5.3 licence, because they have sent us R6. Hopefully we can get R6 up and running on all three machines we have here soon.

Regards


Steve
Message 13 of 17
Anonymous
in reply to: gnrnr

Steve,

In order to avoid most problems with the licenses,
it is best to export them prior to do some major changes on the PC in question,
and to reimport them afterwards. Should work without problems, I've done this
several times now.

Please note: The license is tied to the NIC adapter
number!

 

Regards,
--
Leo Laimer
Maschinen-
und Fertigungstechnik
A-4820 Bad Ischl - Austria


style="BORDER-LEFT: #000000 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px; PADDING-RIGHT: 0px">
I
most certainly am from the land of Oz :). The main problem for us at the
moment is that Adesk or the VAR (don't know which) wont issue an Auth code for
a 5.3 licence, because they have sent us R6. Hopefully we can get R6 up and
running on all three machines we have here soon.

Regards


Steve

Message 14 of 17
Anonymous
in reply to: gnrnr

Leo,
I'm pretty sure the license is tied to a few more things than that. I
assume it's a bit like Windows XP as my home computer doesn't have a NIC in
it and I can import and export the license to it with no problems.

--
Cheers,

--Rob Singlehurst
"Leo Laimer" wrote in message
news:D974333A39BE7210A3DC942CF156777F@in.WebX.maYIadrTaRb...
> Steve,
> In order to avoid most problems with the licenses, it is best to export
them prior to do some major changes on the PC in question, and to reimport
them afterwards. Should work without problems, I've done this several times
now.
> Please note: The license is tied to the NIC adapter number!
>
> Regards,
> --
> Leo Laimer
> Maschinen- und Fertigungstechnik
> A-4820 Bad Ischl - Austria
> "sstrik" schrieb im Newsbeitrag
news:f127c0d.10@WebX.maYIadrTaRb...
> I most certainly am from the land of Oz :). The main problem for us at
the moment is that Adesk or the VAR (don't know which) wont issue an Auth
code for a 5.3 licence, because they have sent us R6. Hopefully we can get
R6 up and running on all three machines we have here soon.
> Regards
>
>
> Steve
>
Message 15 of 17
Anonymous
in reply to: gnrnr

Well,
Suppose this is a topic Adesk wouldn't like to see discussed publicly that
much...
I was told by a tech guy, that it's tied to the NIC, and that - with many
cheap NIC products - you can change this NIC number with a tool, so you
could clone your license. I've not tested this, as I have more licenses than
employees at the moment.

Regards,
--
Leo Laimer
Maschinen- und Fertigungstechnik
A-4820 Bad Ischl - Austria


"Rob Singlehurst" schrieb im
Newsbeitrag news:A608953CC70707632D898CCAC7D3A95A@in.WebX.maYIadrTaRb...
> Leo,
> I'm pretty sure the license is tied to a few more things than that. I
> assume it's a bit like Windows XP as my home computer doesn't have a NIC
in
> it and I can import and export the license to it with no problems.
>
> --
> Cheers,
>
> --Rob Singlehurst
> "Leo Laimer" wrote in message
> news:D974333A39BE7210A3DC942CF156777F@in.WebX.maYIadrTaRb...
> > Steve,
> > In order to avoid most problems with the licenses, it is best to export
> them prior to do some major changes on the PC in question, and to reimport
> them afterwards. Should work without problems, I've done this several
times
> now.
> > Please note: The license is tied to the NIC adapter number!
> >
> > Regards,
> > --
> > Leo Laimer
> > Maschinen- und Fertigungstechnik
> > A-4820 Bad Ischl - Austria
> > "sstrik" schrieb im Newsbeitrag
> news:f127c0d.10@WebX.maYIadrTaRb...
> > I most certainly am from the land of Oz :). The main problem for us at
> the moment is that Adesk or the VAR (don't know which) wont issue an Auth
> code for a 5.3 licence, because they have sent us R6. Hopefully we can get
> R6 up and running on all three machines we have here soon.
> > Regards
> >
> >
> > Steve
> >
>
>
Message 16 of 17
jorgen
in reply to: gnrnr

Could you be confusing it with Pro/e?
They used to tie the licence to the mac-adress on the NIC.
Message 17 of 17
Anonymous
in reply to: gnrnr

No danger of confusion due to my lack of knowledge
of Pro/E <g>

But maybe there got something mixed up between
network license and standalone.

 

Regards,
--
Leo Laimer
Maschinen-
und Fertigungstechnik
A-4820 Bad Ischl - Austria


style="BORDER-LEFT: #000000 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px; PADDING-RIGHT: 0px">
Could
you be confusing it with Pro/e?
They used to tie the licence to the
mac-adress on the NIC.

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