KIP 5000 w/ KIP GL drops vertically aligned dimensions from pritned IDW

[PrintGuy]

We recently replaced our old plotter with a KIP 5000. We noticed on some of Inventor IDW drawings, when plotting to the KIP using the KIP GL print language, vertical dimensions were missing from the printed output, although it showed in the print preview. When the option "all colors as black" was selected in the print dialog box in Inventor, the vertical text would appear. We have been unable to determine why this occurs with only some vertical dimensions and not others. We are using Inventor 11, though some of the drawings this occurs with were created with v10, and updated in 11. This occurs the same when printed from any of our 30+ computers using Inventor 11. KIP America has researched this and has not been able to recreate the same issue at their end with the same drawings we are experiencing the problem with. We have opted to use the KIP Script language instead, with which the problem does not occur. I am attaching an example IDW with the associated DWF (<-- showing what the printed output SHOULD look like) and a scan of the printed output thru KIP GL (<-- showing the missing vertical dimensions). If anyone is using a KIP 5000 or KIP plotter and has had similiar issues, please let me know. Thanks for your time.

[PrintGuy]

We now have documented cases of our KIP5000, using the KIP Script protocol destroying leader notes from Inventor 2009 IDWs and throwing the text diagonal across the whole drawing (this occurs of course only with the KIP and no other printer we have). In conclusion KIP Plotters are absolute pieces of garbage with no guarantee of what you see in print preview actually being printed out. This company needs a fat lawsuit against them for fraud and a couple accurate reviews in respectable magazines so they will be motivated to stop producing crappy plotters that put companies at risk for costly manufacturing errors. I dont care who you are, or who you claim to be, if you sell a printer, you better be damn sure the output from that printer matches what is seen on screen.