IV 2008, SP1, Virus Protection Msgs during Installs?

[kerwinkassulker]

Hello,

I understand that as a rule of thumb, virus protection should be disabled when installing IV apps... i.e. because users on this thread state it can affect windows registry entries during the install.

What I am curious about... does this mean that an install will proceed cleanly “without” any warnings or error messages(i.e. when protection is enabled)… but then later cause you problems because the install is corrupted?

Regards,

Kerwin

[Anonymous]

As stated in the IV install manual/card, "Disable all A/V", not "should
disable". It will install and you will have a poor install of IV.

--
Dell 670 dual Xeon - 3.2
3gb memory, SCSI320-15k
XP-Pro, sp2
Quadro FX3400: Driver: 91.36 OpenGL
IV2008-pro sp1, SpacePilot Rel V: 3.4.2 Dvr V: 6.3.3

wrote in message news:5711593@discussion.autodesk.com...
Hello,

I understand that as a rule of thumb, virus protection should be disabled
when installing IV apps... i.e. because users on this thread state it can
affect windows registry entries during the install.

What I am curious about... does this mean that an install will proceed
cleanly "without" any warnings or error messages(i.e. when protection is
enabled). but then later cause you problems because the install is
corrupted?

Regards,

Kerwin

[kerwinkassulker]

Thank you Blair,

So your experience has been that it will install okay without any errors or warning msgs? Do you have any case examples or tell tale signs of what identifies/constitutes a "poor install" if AV is enabled?

We started receiving "Persistence in Operation" errors... shortly after an install of SP1 (i.e. AV was enabled). We uninstalled IV (i.e. with SP1), then reinstalled back to orig. IV (again unknowingly with AV enabled). However, after this point... we now continue to eceive "Persistence in Operation" errors.

My belief is that the Windows Registries may be permanently corrupted... and that a registry scrub may be required to "fully" uninstall IV and all of it’s reg entries. Just have not gone this route yet, because I wanted to get some feedback from this thread.

-Kerwin

[Anonymous]

If you search this news group, you will find a great number of IV problems
all related to A/V. ADSK is insistent on their install manual to disable
A/V. You should uninstall IV, use a registry cleaner to remove all instances
of IV and reinstall IV without any A/V as per ADSK's instructions. A
registry tool such as ccleaner.com will help with clean-up. Use the "Issues"
tab for registry clean-up. It would not hurt to use the "Cleaner" tab to
clean all Windows temp files as well. Defrag your hard-drive after cleaning
the temp files/directories.

--
Dell 670 dual Xeon - 3.2
3gb memory, SCSI320-15k
XP-Pro, sp2
Quadro FX3400: Driver: 91.36 OpenGL
IV2008-pro sp1, SpacePilot Rel V: 3.4.2 Dvr V: 6.3.3

wrote in message news:5711697@discussion.autodesk.com...
Thank you Blair,

So your experience has been that it will install okay without any errors or
warning msgs? Do you have any case examples or tell tale signs of what
identifies/constitutes a "poor install" if AV is enabled?

We started receiving "Persistence in Operation" errors... shortly after an
install of SP1 (i.e. AV was enabled). We uninstalled IV (i.e. with SP1),
then reinstalled back to orig. IV (again unknowingly with AV enabled).
However, after this point... we now continue to eceive "Persistence in
Operation" errors.

My belief is that the Windows Registries may be permanently corrupted... and
that a registry scrub may be required to "fully" uninstall IV and all of it's
reg entries. Just have not gone this route yet, because I wanted to get
some feedback from this thread.

-Kerwin

[kerwinkassulker]

Thank you for this info Blair... looks like that is the path I will take!

Will try to post the results of taking this step for discussion thread benefit... i.e. after it has a chance to burn in on my computer and filter throughout our company

[Anonymous]

Problem is....... hardly anyone reads anymore....

--
Dennis Jeffrey, Autodesk Inventor Certified Expert
Autodesk Manufacturing Implementation Certified Expert.
260-399-6615
Instructor/Author/Sr. App Engr.
AIP 11SP3, AIP 2008 SP1, PcCillin AV
HP zv5000 AMD64 ( modified)
Geforce Go 440, Driver: .8185, 2GB RAM
XP Pro SP2, Windows Classic Theme
http://teknigroup.com
"Blair Stunder" wrote in message
news:5711692@discussion.autodesk.com...
If you search this news group, you will find a great number of IV problems
all related to A/V. ADSK is insistent on their install manual to disable
A/V. You should uninstall IV, use a registry cleaner to remove all instances
of IV and reinstall IV without any A/V as per ADSK's instructions. A
registry tool such as ccleaner.com will help with clean-up. Use the "Issues"
tab for registry clean-up. It would not hurt to use the "Cleaner" tab to
clean all Windows temp files as well. Defrag your hard-drive after cleaning
the temp files/directories.

--
Dell 670 dual Xeon - 3.2
3gb memory, SCSI320-15k
XP-Pro, sp2
Quadro FX3400: Driver: 91.36 OpenGL
IV2008-pro sp1, SpacePilot Rel V: 3.4.2 Dvr V: 6.3.3

wrote in message news:5711697@discussion.autodesk.com...
Thank you Blair,

So your experience has been that it will install okay without any errors or
warning msgs? Do you have any case examples or tell tale signs of what
identifies/constitutes a "poor install" if AV is enabled?

We started receiving "Persistence in Operation" errors... shortly after an
install of SP1 (i.e. AV was enabled). We uninstalled IV (i.e. with SP1),
then reinstalled back to orig. IV (again unknowingly with AV enabled).
However, after this point... we now continue to eceive "Persistence in
Operation" errors.

My belief is that the Windows Registries may be permanently corrupted... and
that a registry scrub may be required to "fully" uninstall IV and all of
it's
reg entries. Just have not gone this route yet, because I wanted to get
some feedback from this thread.

-Kerwin

[kerwinkassulker]

Hi Dennis,

Yes... I have been reading tons on this subject.

Software install manuals can be blah, blah, blah (i.e. turn off A/V, etc)... recommended practices to cover the bases… that ideally the installer should catch.

Everything talks about turning it off... but I would like to hear a documented case, of what it actually does?, what *.dll get's corrupted, what Registry files are affected, etc... and why are no warning messages thrown by the installer!???

Think it may just be allot of theories (with no documented case of actual installer issues created). Reinstalling IV with A/V turned off… may simply be fixing other dll corruption from other software installs (a.k.a. dll hell syndrome).

Anyhow... I will be following this practice in the future (and probably have in the past)... just to insure that it eliminates any corrupted installs without warnings… just trying to understand why?

P.S. If this continues to cause hidden install corruption issues, then a new installer that searches for A/V status on your computer... may be ideal.

[Anonymous]

I suppose that it would be nice to know why the antivirus software screws up
installations, but it really doesn't matter. Just turn it off or uninstall
it or do what ever you have to do to get your particular system with your
particular antivirus to not interfere with installs.

There are few reasons to come to mind:

1. Antivirus software is designed to prevent viruses and spyware etc. from
writing to the registry. Software installs need to write to the registry.

2. Antivirus software is designed to prevent the loading of DLLs from
viruses and spyware. Software installs need to write these DLL files to the
proper locations.

3. Free antivirus software generally cannot tell the difference between good
and bad DLLs.

4. Some antivirus software can corrupt DLLs and EXE files.

5. Attempting to install using anything other than full administrator
privileges on the local machine will cause the installer to fail to write to
the registry, thereby creating an installation that will not work.


So the message here is, READ all installation instructions on both software
and service packs and hot fixes and anything else that you put on your
machine.

--
Dennis Jeffrey, Autodesk Inventor Certified Expert
Autodesk Manufacturing Implementation Certified Expert.
260-399-6615
Instructor/Author/Sr. App Engr.
AIP 11SP3, AIP 2008 SP1, PcCillin AV
HP zv5000 AMD64 ( modified)
Geforce Go 440, Driver: .8185, 2GB RAM
XP Pro SP2, Windows Classic Theme
http://teknigroup.com
wrote in message news:5712315@discussion.autodesk.com...
Hi Dennis,

Yes... I have been reading tons on this subject.

Software install manuals can be blah, blah, blah (i.e. turn off A/V, etc)...
recommended practices to cover the bases. that ideally the installer should
catch.

Everything talks about turning it off... but I would like to hear a
documented case, of what it actually does?, what *.dll get's corrupted, what
Registry files are affected, etc... and why are no warning messages thrown
by the installer!???

Think it may just be allot of theories (with no documented case of actual
installer issues created). Reinstalling IV with A/V turned off. may simply
be fixing other dll corruption from other software installs (a.k.a. dll hell
syndrome).

Anyhow... I will be following this practice in the future (and probably have
in the past)... just to insure that it eliminates any corrupted installs
without warnings. just trying to understand why?

P.S. If this continues to cause hidden install corruption issues, then a new
installer that searches for A/V status on your computer... may be ideal.

[kerwinkassulker]

Hello,

Thought I would add some notes to the discussion thread I started, to finally put this ques. to rest (i.e. do error msgs result in the installer if anti-virus (A/V) is enabled?). Multiple users and responses to this thread... seem to believe that if A/V was enabled during an install, it will have somehow corrupted the installation of IV (i.e. without warning)... that will later cause instability when running IV. I received a response from Autodesk Product Support below... indicating that this is not the case. i.e. if A/V is enabled... ERROR MESSAGES WILL OCCUR DURING THE INSTALLATION. So, as long as you do not continue the installation by ignoring the errors... you should be able to rule out that having A/V enabled during the install, is a cause for any instability when running IV.

'------- Autodesk's Response -------------------------------
To help ensure a successful installation, we require that users me logged in as a user with local Administrator permissions, and that they close other applications and Anti-Virus programs. This is outlined in Plan Your Install Guide available from the installation splash screen (DVD:\Docs\Adsk_Inventor_2008_PlanInstall.pdf)

Not doing so can result in ERRORS IN YOUR INSTALLATION. You would see a 1603 or possibly 1700 series WINDOWS INSTALLER ERROR indicating that a specific action could not be completed. The error will not explicitly indicate that the cause of the failure was the anti-virus.

[billco-mfg]

If you are also using Autocad, you will need to re-install autocad after using a registry cleaner.