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@Anonymous wrote:...this is the 21st century - get yourself a 3D Connexion Space Navigator.
You know, I have one of those, and I never use it. I've heard it's praises many times but I just find it more practical to keep my left hand on the keyboard.
"...don't assume Autodesk is reading this.
I can repeat what I've said many times but I'll shorten it - the forums are for end users to communicate with each other and not for an end user to communicate directly with Autodesk."
I think that is part of the whole problem. Communication with the customer is important.
JDMather wrote:
...this is the 21st century - get yourself a 3D Connexion Space Navigator.
I got one, when I first got Inventor and discoverd that unlike other CAD platforms, Inventor decided to go with a Pan/Zoom mouse functionality. Rather than Rotate/Zoom.
They don't even alow you to customize the mouse buttons to change this.
@_DanSolo_ wrote:
They don't even alow you to customize the mouse buttons to change this.
My last shot - and then you are on your own if you continue on this non-productive path.
Start a new thread and we can discuss this issue.
@_DanSolo_ wrote:"...don't assume Autodesk is reading this.
I can repeat what I've said many times but I'll shorten it - the forums are for end users to communicate with each other and not for an end user to communicate directly with Autodesk."
I think that is part of the whole problem. Communication with the customer is important.
Just like Harley Davidson doesn't get enough of my cash for the bike I buy from them, they have all these bells and whistles you can buy afterwards to make it your own...Autodesk has this thing called Subscription. If you are on that, you have a direct line to their support. But it costs $
Autodesk already provides a forum called "The Break Room" where members can go and discuss anything they want, just not the techincal aspects of Adesk software. That happens too once in ahile in there.
But for the sake of this forum which is for users to work out the issues, it would be nice if there was a "blog" type forum where users could go vent about what ever is bothering them in regards to Adesk software. That would move some of these non-constructive type posts over there and just sort of keep thing separate from each other. I am by no means trying to state alot of the posts made to this thread do not have valueable information in them, they do.
Some people say "ignore" such posts and move on. While that might work in most cases, there may be a time when you can't or shouldn't ignore.
How is this non-productive.
We are talking are we not about general observations of the software. While there has been specific issues raised.
This is really about the disconnect between performance Autodesk, and its customers...specifically customers coming from other platforms.
If you do not want to discuss then simply don't. But stop trying to shut down a perfectly legitimate conversation. that is after all the point of having a forum.
interesting so you can pay for communication with Autodesk?
I am on a subscription service through one of the authorised resellers, They are pretty good for product support, but in no way are they interested in facilitating feedback to Autodesk.
I will have to look into this further.
The point of this forum is for peer to peer support and our Expert Elites are the some of the best out there in helping people out. They do not work for Autodesk but voluntarily help out in the community. Please keep this in mind.
Some points to consider here as noted above this is a peer to peer help forum not a letter to Autodesk type board and this poorly titled thread (wish we could have changed them as easy back then) was originally posted in 2008 by a user with an issue looking for help and has been abused several times since due to the title lead in.
Recommendations
1. If someone is looking for help with something please start a new post.
2. As @pball stated above http://usa.autodesk.com/adsk/servlet/index?siteID=123112&id=1109794 is one place to voice product issues and wants.
3. As you really want input to the future and direction of the product use the Idea station to post new features or adjustments to current one it again it is not a gripe board but is maintained by the product teams
4. As @ampster402 stated if you wish to discuss software in general and how companies work or anything else non product related we have
The Break Room for those conversations.
5. This thread is already in violation of the community posting rules. See number 6
I hope this helps
Thanks
Discussion_Admin
@Discussion_Admin wrote:
... This thread is already in violation of the community posting rules. See number 6
I was just about to make the same point about the forum rules.
This is one of the friendliest forums I know of, with most everyone coming here to offer or receive help. I think the forum moderators are very tolerant about the rules, and I can think of very few companies who would allow negative comments of this type on their own forum.
So I would encourage those who have complaints to create new threads with descriptive titles and post Inventor version (including service packs), hardware specifics, lots of details, screen shots, and anything else that can be used to help you get some answers or a better understanding of the problems you're encountering.
There are many people on this forum who currently use or have used other competitive software packages as well, so we understand the frustrations, but many people will simple skip over posts that are not constructive and/or lack enough details to justify the time spent trying to help.
Keep in mind that sometimes it realy is just about changing our approach. For instance, I would never try to create parts in Inventor, the way I would in AutoCAD:
http://inventortrenches.blogspot.com/2011/03/inventor-101-simple-fully-constrained.html
Best of luck to you in all of your CAD related pursuits,
Curtis
http://inventortrenches.blogspot.com
got it! don't publicly criticize the product or suggest improvements.
thanks,
@_DanSolo_ wrote:
got it! don't publicly criticize the product or suggest improvements.
thanks,
Hi _DanSolo_,
As the discussion admin mentioned, you can share your ideas about how to improve Inventor with the Development Team via the IdeaStation. But do take the time to provide more than, "Make ______ work like it does in ___________ (Solidworks, SolidEdege, Pro-E, etc. )." Those types of "ideas" don't get much traction because the Inventor developers are software engineers, and like all software engineers, they see the world differently than the rest of us.
So it's best to provide very specific information when presenting ideas, and particularly when making comparisons to competitive products. As an example, there is a Inventor Expert Elite member on this forum that was a Solidworks power user before his career path brought him to a company using Inventor. I've often seen him provide Inventor screen shots along with links to the Solidworks online help files in order to better communicate what he's trying to do, or how some suggestion of his would work. His ideas are always presented professionally and as a result are looked at seriously. And due to his professional approach, no one cares that he is comparing Autodesk Inventor to Solidworks, or that he is stating that Autodesk Inventor doesn't provide as good of a solution as Solidworks for that particular tool, feature, or workflow.
Here's the link to the Inventor IdeaStation in case it helps:
http://forums.autodesk.com/t5/Inventor-IdeaStation
And as I mentioned in my previous reply, Autodesk seems to be much more tolerant of public (Internet) criticism than most companies seem to be (I've posted to, lurked, and searched many a CAD software forum over the years). But I would encourage you to frame your criticisms as constructive and detailed feedback about specific issues. And then I'm certain your professional opinion, and input about Inventor will be welcomed, and likely even valued.
As I'm sure you know, in this world (and the internet specifically) if you come looking for a fight, there's always someone who will give you one. Conversely, I've found that on this forum, if you come looking for help, there's almost always someone to offer you help. Sometimes it's just a matter of setting your frustrations aside, and leading with professionalism, and addressing others (even faceless, unknown, internet others) with the respect you yourself expect to be addressed.
Best of luck to you in everything you do,
Curtis
@_DanSolo_ wrote:got it! don't publicly criticize the product or suggest improvements.
thanks,
There are ways to go about it, we are just trying to point out doing so in a post/thread such as this one doesn't help anybody.
@jgmcguffey wrote:
I tried the "Expert Elites" When I started this tread in 2008. They acted just as their title indicates "Elites" they were rude and condescending and other than showing just how "Absolutely Great" they were, they weren't much help. I eventually found work a rounds for the small, insignificant and user based problems that had absolutely nothing to do with the Autodesk software.
I wish you would kill this thread it has no redeeming value. Moving to junk mail!
I am showing your first reply to this thread in 2012 but not as the original poster not considered as starting a thread. I reread that part of this thread and only see people trying to help out. Sorry if you felt other wise.
But this is all part of what I was stating above had you started a new thread yourself back then with a new title (your issue) you may have received more answers/help from others users and had you not received satisfactory help from the group being as you are a subscription customer you would have had the opportunity to escalate your thread to support for additional assistance.
Hope this helps
Discussion_Admin