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Inventor kept crashing, now installation is crashing

3 REPLIES 3
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Message 1 of 4
coolhandluke811
225 Views, 3 Replies

Inventor kept crashing, now installation is crashing

Hello!

 

So I opened Inventor earlier today and whenever I clicked the right button on the mouse, Inventor crashed.

 

I have managed to uninstall it, as well as all but Vault and recap.

 

Now I am trying to reinstall it, but everytime I get to the "Install" or "Install tools" page (after initiallizing) it crashes after I click either option....

 

So what do I do? I need Inventor for a project due at the end of the week.

 

Thanks

-Luke

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3 REPLIES 3
Message 2 of 4

Hi!

 

You undersyand that, in normal conditions, inventor will install and work, so maybe the problem is in your PC.

It's better you give some more information:

 

Inventor version?

Operating System?

RAM?

Graphics Card?

 

 



Regards.
CCarreiras
Message 3 of 4

Luke,

 

Welcome to the forums.

Did you install from a suite.

If so, it is a 2014 product, we provide you with a tool called "Uninstall Tool".

 

Please try this and send us an update.

 

Thank you.


Bob Holland
Autodesk Product Support
Message 4 of 4

It was wrong of me not to provide more details earlier regarding my system and such, my apologies.

 

I was able to fix my problem earlier today with some tinkering.

 

I was having issues across all my autodesk software, including the uninstall tool itself. Whenever I tried to run something it would crash. This software had worked problem free for me since May(ish)

 

I don't know where my problem originated from, but I believe it to either have been McAfee (don't know how this got on my laptop) Security or Avast.

 

These were the steps to my solution:

 

1.) downloading a third party uninstall tool and removed Mcafee and as much Autodesk software as possible

2.) this proved futile, so I restored my computer to it's settings as of 10/27/13

still no good

3.) I rerestored my computer to around 10/1/13, and was able to run the autodesk inventor install/uninstall tool

4.) I tried to "reinstall", got nothing, then "repair" , nothing again, then I just tried "install" and now balance is restored.

 

Thank you anyway!

 

Luke

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