Inventor General Discussion

Inventor General Discussion

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*Maxey, Randall A.
Message 1 of 19 (93 Views)

Inventor 6 and Norton (Symantec) Software Conflict

93 Views, 18 Replies
11-05-2002 03:00 AM
Anyone else had any problems with the combination of Inventor 6 and Norton's
anti-virus software?

If Inventor is started with Norton's Auto-Protect enabled, Inventor takes
forever to load and the hard drive continually spins wildly. Near as I can
tell, the offending process is Symantec's ccApp.exe. If I disable Norton's
Auto-Protect, Inventor is happy.

I never had a problem with Norton software and any other app--including
Inventor 5.3--until now.

It gives me the creeps to be connected to the network and the 'net with
Outlook running and have to turn off my virus protection.

Any thoughts?

--Randy
*Autodesk, John Elliott -
Message 2 of 19 (93 Views)

Re: Inventor 6 and Norton (Symantec) Software Conflict

11-05-2002 03:00 AM in reply to: *Maxey, Randall A.
For any virus scanner, I always exclude the Inventor data files, just to
keep performance reasonable.

We do have a known conflict with the licensing software used in the
international version of Inventor and the corporate version of Norton,
V7.61.xxx on windows XP.
For some reason WinLogon starts taking 100% of all available CPU cycles.

For now, configure Norton to not scan files. It is still running, just not
doing anything.
I can not promise anything, but the issue is being addressed. Stay tuned.

John Elliott

"Randall A. Maxey" wrote in message
news:2D9F785D0E527FB7F4F2B339279D36D8@in.WebX.maYIadrTaRb...
> Anyone else had any problems with the combination of Inventor 6 and
Norton's
> anti-virus software?
>
> If Inventor is started with Norton's Auto-Protect enabled, Inventor takes
> forever to load and the hard drive continually spins wildly. Near as I
can
> tell, the offending process is Symantec's ccApp.exe. If I disable
Norton's
> Auto-Protect, Inventor is happy.
>
> I never had a problem with Norton software and any other app--including
> Inventor 5.3--until now.
>
> It gives me the creeps to be connected to the network and the 'net with
> Outlook running and have to turn off my virus protection.
>
> Any thoughts?
>
> --Randy
>
>
>
*Keith_Bradford
Message 3 of 19 (93 Views)

Re: Inventor 6 and Norton (Symantec) Software Conflict

11-05-2002 03:03 AM in reply to: *Maxey, Randall A.
I have ALWAYS had conflicts when using ANY Norton and AutoDesk products
simultaneously.

--
Keith Bradford
CAD Director
SCS/Frigette
817.293.5313
www.scsfrigette.com
(Remove All Numbers From E-mail)
"Randall A. Maxey" wrote in message
news:2D9F785D0E527FB7F4F2B339279D36D8@in.WebX.maYIadrTaRb...
> Anyone else had any problems with the combination of Inventor 6 and
Norton's
> anti-virus software?
>
> If Inventor is started with Norton's Auto-Protect enabled, Inventor takes
> forever to load and the hard drive continually spins wildly. Near as I
can
> tell, the offending process is Symantec's ccApp.exe. If I disable
Norton's
> Auto-Protect, Inventor is happy.
>
> I never had a problem with Norton software and any other app--including
> Inventor 5.3--until now.
>
> It gives me the creeps to be connected to the network and the 'net with
> Outlook running and have to turn off my virus protection.
>
> Any thoughts?
>
> --Randy
>
>
>
*Zirkle, Eric
Message 4 of 19 (93 Views)

Re: Inventor 6 and Norton (Symantec) Software Conflict

11-05-2002 03:05 AM in reply to: *Maxey, Randall A.
I have seen this from a couple of different people here on the group. I
would love to see a responce from Autodesk.

"Randall A. Maxey" wrote in message
news:2D9F785D0E527FB7F4F2B339279D36D8@in.WebX.maYIadrTaRb...
> Anyone else had any problems with the combination of Inventor 6 and
Norton's
> anti-virus software?
>
> If Inventor is started with Norton's Auto-Protect enabled, Inventor takes
> forever to load and the hard drive continually spins wildly. Near as I
can
> tell, the offending process is Symantec's ccApp.exe. If I disable
Norton's
> Auto-Protect, Inventor is happy.
>
> I never had a problem with Norton software and any other app--including
> Inventor 5.3--until now.
>
> It gives me the creeps to be connected to the network and the 'net with
> Outlook running and have to turn off my virus protection.
>
> Any thoughts?
>
> --Randy
>
>
>
*Maxey, Randall A.
Message 5 of 19 (93 Views)

Re:

11-05-2002 03:06 AM in reply to: *Maxey, Randall A.
I've heard of a lot of folks having problems with Norton's stuff but I've
personally not had any problems until now.

What are you using for virus protection?

--Randy
Distinguished Contributor
jmartzig
Posts: 609
Registered: ‎12-01-2003
Message 6 of 19 (93 Views)

Re:

11-05-2002 03:10 AM in reply to: *Maxey, Randall A.
this is going to be a problem for me if this happens on my machine here at work. we're running norton corporate edition, and i know BIG BROTHER won't let me disable it. -Joe
*Keith_Bradford
Message 7 of 19 (93 Views)

Re:

11-05-2002 03:10 AM in reply to: *Maxey, Randall A.
I use McAfee at home and have used Grisoft's AVG (free version) before with
no problems. I think their site is
www.grisoft.com


--
Keith Bradford
CAD Director
SCS/Frigette
817.293.5313
www.scsfrigette.com
(Remove All Numbers From E-mail)
"Randall A. Maxey" wrote in message
news:95AB63483573B323B98EB8F8AD0266FF@in.WebX.maYIadrTaRb...
> I've heard of a lot of folks having problems with Norton's stuff but I've
> personally not had any problems until now.
>
> What are you using for virus protection?
>
> --Randy
>
>
*Keith_Bradford
Message 8 of 19 (93 Views)

Re:

11-05-2002 03:14 AM in reply to: *Maxey, Randall A.
Well to give my emphatic opinion...I LOATH
Symantec's software.   Years ago I thought it was the best.  I do
not even like it on NON-AutoDesk systems...We a have an IT guy who does not KNOW
squat about CAD and swears that Norton utilities are the greatest.  So I
would suggest you may have to PROVE to him that there is a
conflict.

 


--
Keith Bradford
CAD
Director
SCS/Frigette
817.293.5313

href="http://www.scsfrigette.com">www.scsfrigette.com

(Remove All Numbers
From E-mail)


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
this
is going to be a problem for me if this happens on my machine here at work.
we're running norton corporate edition, and i know BIG BROTHER won't let me
disable it. -Joe
*Maxey, Randall A.
Message 9 of 19 (93 Views)

Re:

11-05-2002 03:15 AM in reply to: *Maxey, Randall A.
It's going to be a big problem for a lot of folks
since Norton is so popular.  I don't relish the idea of having to get rid
of Norton's software since I paid cold hard cash for it.  My question
is...what's different about IV6 that it has problems co-existing.

 

--Randy


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
this
is going to be a problem for me if this happens on my machine here at work.
we're running norton corporate edition, and i know BIG BROTHER won't let me
disable it. -Joe
*Dotson, Sean
Message 10 of 19 (93 Views)

Re:

11-05-2002 03:17 AM in reply to: *Maxey, Randall A.
We run Norton corporate but active scanning is not
turned on <g>


--
Sean Dotson, PE

href="http://www.sdotson.com">http://www.sdotson.com

remove all #s from
email
-----------------------------------------


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
this
is going to be a problem for me if this happens on my machine here at work.
we're running norton corporate edition, and i know BIG BROTHER won't let me
disable it. -Joe
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