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Inventor 2015 Pro My Home Startup Freeze

14 REPLIES 14
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Message 1 of 15
chrishutchinson6848
5681 Views, 14 Replies

Inventor 2015 Pro My Home Startup Freeze

Last night I loaded Inventor 2015 Pro as part of the Product Design 2015 Ultimate Suite onto my test laptop.  The first time I start Inventor 2015 Pro after a boot everything works fine.  When I completely exit Inventor 2015 Pro and then restart the application I get a complete freeze at the My Home Startup.

 

The following note was found on this forum from Chris Mitchell:

"If/when you see that white screen, on startup, you can go to Task Manager & kill the 2 processes called AdCefWebBrowser.exe *32. After that Inventor should be Ok again for that session. To prevent this from recurring, go to Tools App Options, General tab & uncheck, "Show My Home on Startup", (as you've discovered)."

 

I've unchecked the "Show My Home on Startup" and now I have no freeze when starting Inventor 2015 pro.

 

Do I need to add AdCefWebBrowser.exe to my Firewall exception list?  If so what folder contains AdCefWebBrowser.exe?

 

I'm using Norton Antivirus software.

 

Thanks,

Chris Hutchinson

Duke Energy

Charlotte, NC

14 REPLIES 14
Message 2 of 15

No you don't need to add this program to your fire wall it is internal to Inventor and is located in the C:\Program Files\Autodesk\Inventor2015\Bin\Bin32 it is a new component to Inventor 2015. It a new way of starting files and by unchecking the home page in the application option Inventor reverts to it pre 2015 opening.

 

 I would like to see the string where you found Chris comments so I can get it full contexts it may be useful to others.



Charlie M

Inventor Product Support Specialist
Message 3 of 15

Here is the link to the original post:

 

http://forums.autodesk.com/t5/Inventor-General/Can-t-use-inventor-2015/td-p/4953346

 

Is there any work around to get the new home page working?

 

Thanks,

Chris Hutchinson

Duke Energy

Charlotte, NC

Message 4 of 15

This has only cropped the few times mentioned in the discussion group. Could you tell me your UAC setting and which OS you are using I see your using Norton Anti virus. This would be helpful information.



Charlie M

Inventor Product Support Specialist
Message 5 of 15

Mercerc, I turned the UAC off (bottom setting) to install the software and then set it back to the DEFAULT setting (second setting from the top) for everyday use.

 

I'm using Win7 SP1 64 bit OS and my antivirus software is Norton Internet Security (latest version).  My test laptop is a HP Pavilion DV8 with 6 Gb RAM and 1 Mb Nividia Geforce GT 230M video card.

 

Thanks,

Chris Hutchinson

Duke Energy

Charlotte, NC

Message 6 of 15

Thank you for the information, there may be some issue with your system specs. The amount of ram you mentioned is below are recommend minimum. Please see the link below.

 

http://knowledge.autodesk.com/support/inventor-products/troubleshooting/caas/sfdcarticles/sfdcarticl...

 

I also noticed the video card when I looked up the specification on it, it didn’t mention being able to run Direct 3D. This along with the fact that laptop manufactures modify their versions of the video card drives could be some of your issue not related to the home page. Please check to see you have the latest video card drivers from the manufacture as they are customize to your PC. 



Charlie M

Inventor Product Support Specialist
Message 7 of 15

Mercerc, I realize this laptop isn't up to the latest specifications.  I use it as a place to test the latest versions before loading onto my production laptop.

 

This laptop will run Inventor 2015 Pro just fine when used in a single part / small assembly enviroment.  As I noted in my original post this laptop will display and and has no issues with the new "My Home Page" on the initial session of using Inventor 2015 Pro after a cold start or a restart.  I can access it as many times as I want and have NO problems with it.  The problem comes up when I close the initial session of Inventor 2015 Pro and then open it again.  The new "My Home Page" will freeze every time after the initial session on this laptop and only by killing the two processes mentioned in my original post can I unfreeze the application.

 

This isn't a "show stopper" as I have no problem with using the software without the new "My Home Page".  I havn't found any other reason not to install the 2015 updates on my production laptop.   When I do, I'll post if the same freeze happens with it.

 

Thanks,

Chris Hutchinson

Duke Energy

Charlotte, NC

Message 8 of 15

IF Chris Mitchell wrote that "work-around" then Autodesk knows about it and that its a "bug" and will be addressed in a future hotfix/update.

Just turn off the My Home screen for now and move on. Its pretty useless as it is now anyways.

 

"My Home" was a "rush job" to get it out and has numerous known issues with it.. But sadly thats how Autodesk and many software companies work. 

 



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Inventor 2023 - Dell Precision 5570

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Message 9 of 15

some extra info.  I've just installed 2015 Pro on 3 PC's

On 2 of them I dismissed the 'guide' element of the home screen (by clicking 'No Thanks') they are working as expected

on 1 PC, I clicked the whats news button (big blue button?) this presented me with an IE page. This PC now freezes when Show Home Screen on startup is checked

Is something being written in the background which screws up the home screen next time around if the whats new , show me more stuff is NOT dismissed immediately

 

Regards

 

MattH


MattH
Product Design Collection 2024
Vault Pro 2024
Message 10 of 15

I have had aproblem with freezing Inventor 2015 not responding and the little blue circle spinning endlessly in front of my face. I am running a Lenovo W510 8GB RAM it works fine for the size of projects that I am involved with.The problem is that I have to access drawings from a server in the US and our servers here in the UK . The resolution which took me nearly two days to find was to go into Tools/Application  options/files and uncheck the quick find box to stop the cacheing of files on the US server. now everything works fine. It is a pity that Autodesk seems to think that everyone is using the latest state of the art server to server communication systems forgetting that not all companies are geographicaly placed to to have these systems. also company Managment are scared of security problems and wont allow cloud based systems. I dont actually beleive that cloud would solve this issue any more than using vault. Anyway I hope this will help solve other users simialr problems.

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Message 11 of 15

Same problem here. First I had to hack the registry to get the 3000$ software to work. Then I finally found this thread and killed tasks in task manager to be able to uncheck options that makes the 3000$ software to work.

 

Then the 3000$ software started - with reduced functionality.

 

...

Message 12 of 15
quancij
in reply to: inge.valaas

I work at Autodesk and my brother called me about this same problem - on second start-up Inventor 2015 hangs as it loads up.  Have to re-boot the machine to get Inventor to start-up properly (hanging again on the second strt-up).  I found disabling Windows Firewall fixes the problem.  Sure not what you want to do - but the problem is clearly with a conflict between Inventor and Windows Firewall (this was on a Windows 7 machine).

Message 13 of 15
DarrenP
in reply to: quancij

this works too: http://beinginventive.typepad.com/being-inventive/2014/08/inventor-2015-freezes-at-the-start-up.html...

DarrenP
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Message 14 of 15
sspipe
in reply to: DarrenP

The registry change worked like a charm. Never liked the home screen anyway.
Message 15 of 15
chris
in reply to: mcgyvr

I've just run into the same problem.
Tried restarting Inventor. Tried rebooting computer.
Found "AdCefWebBrowser.exe *32" in my task manager/performance monitor with "AutoCAD component" description, and killed it.
Voila, now I can run Inventor again.

Seems like a bug.

Thanks for the fix.

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