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Inventor 2014 Professional crashing Windows Explorer constantly

4 REPLIES 4
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Message 1 of 5
alvinwijaya93
345 Views, 4 Replies

Inventor 2014 Professional crashing Windows Explorer constantly

Hi,

I'm using Windows 8.1, and would like to ask whether Inventor 2014 is already stable for use in Windows 8.1? 

After installing Inventor and all of its additional programs, Windows keeps crashing and restarting explorer.exe, and frequently the background screen would grey out, in which explorer.exe can't even restart (even manually running it from Task Manager) and I had to restart the computer every time. It's very disrupting and I need to finish my school project soon.

I also installed the Service Pack 2 and the hotfixes, still doesn't solve it.

Please help. Thanks.

4 REPLIES 4
Message 2 of 5
bob_holland
in reply to: alvinwijaya93

alvinwijaya93,

 

Welcome to the forum.

 

I would like to have you create the following two reports off of one of the computers that is experiencing the issue:
Inventor Diagnostics
Microsoft DxDiag

I have attached two PDFs to assist you if needed.

 

Thank you.


Bob Holland
Autodesk Product Support
Message 3 of 5
alvinwijaya93
in reply to: bob_holland

Bob,. 

I've attached the files there.
 
Off topic question: Can Inventor run independently without the programs that come with the installer? 

Thanks

Message 4 of 5
adlhancock
in reply to: alvinwijaya93

I appear to be having the same problem - what was the outcome of this? Thanks!
Message 5 of 5
mcgyvr
in reply to: adlhancock


@adlhancock wrote:
I appear to be having the same problem - what was the outcome of this? Thanks!

Did you install all available service packs/updates?

 



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