I just updated the graphics driver last week. That isn't the case. I have been submitting crash reports. All the windows updates are updated.
The user installed SP1.1 then went to turn on a surface and a crash, Then reopened Inventor and tried it again and crashed.
The machine specs are more that adequate, so I can only assume that something went wrong during the installation.
Did you have anti-virus and UAC turned off during the install?
My only question is that it is happeneing to all users not just this one. Every user has to be uninstalled and reinstalled? This seems pretty extreme especially if it doesnt work.
As for our Anti-Virus on our machines, they are always running and hasn't given us an issue for all the other installations of Inventor we have installed. I highly doubt this is that issue.
Hi! Could you post the dataset exhibiting the behavior here or send it to me via email? If it is bigger than 20MB, I can set up a secure account for you to upload.
Hi! Does it happen on the Inventor within Product Design Suite or Factory Design Suite? Do you see the problem prior to SP1.1? Or, this is new to SP1.1?
Hi! Did you submit crash reports after the crash happened? If not, could you send one with your email address so I can track it in the crash report system?
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