Inventor General Discussion

Inventor General Discussion

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Active Contributor
avaya2012
Posts: 48
Registered: ‎08-17-2012
Message 11 of 17 (448 Views)

Re: Inventor 2013 Service Pack 1.1

10-30-2012 09:24 AM in reply to: david.harris

I am using Autodesk Inventor 2013 along with Vault Professional 2013.  I have Autodesk Inventor Service Pack 1 and service pack 1.1 installed.  Inventor crashed 3 or 4 times since 7 this morning and each time I was given a link for this same hot fix.  Do I need to install any updates for Vault itself? 

Distinguished Contributor
JimSteinmeyer
Posts: 326
Registered: ‎05-16-2011
Message 12 of 17 (441 Views)

Re: Inventor 2013 Service Pack 1.1

10-30-2012 09:54 AM in reply to: avaya2012

David,

I will add to Avaya's question When I look at the vault hot fixes I do not see anything specifying if the hotfixes are for the vault server or the individual client (user) machines So far we have been installing them on user machines, Is this correct? Are there SPs or hotfixes for the Vault as well?

 

Thank you

 

Jim

Inventor Premium 2013 SP1.1
Vault 2013- plain vanilla version
HP G71 notebook
celeron cpu w\ 4gb RAM and 64 bit system
Win 7 home premium

Ya, my boss has me running my personal machine at work.
Employee
david.harris
Posts: 35
Registered: ‎04-05-2007
Message 13 of 17 (431 Views)

Re: Inventor 2013 Service Pack 1.1

10-30-2012 10:29 AM in reply to: JimSteinmeyer

Hi Jim,

 

I am consulting with the Vault team now to see if they have seen this issue before.  The Vault Hotfixes are seperate from the Inventor Hotfixes and Service Pack.  There is a Vault Service Pack coming soon.  I believe that the majority of the Vault Hotfix should be installed on individual user machines, as you have been doing.

 

BTW: I did test the install on my machine earlier today and did not experience any issue during installation.

 

Best regards,

 

 

David

 



David Harris
Inventor Quality Assurance Team
Autodesk, Inc.
Member
ensign
Posts: 5
Registered: ‎09-07-2006
Message 14 of 17 (152 Views)

Re: Inventor 2013 Service Pack 1.1

09-30-2013 12:21 PM in reply to: david.harris

Hi, 

 

Iam having a problem installing Vault 2013 Service pack 1 (Client)

 

Vault error.JPG

 

I've installed it on a few computers successfully but get this error when tryiong to install on my computer.

 

We are running Vault 2013 Basic on 64-bit machines.

 

My specs are the same as one of the computers which have been upgraded succesfully. The only difference is that my computer is the VM server with ADMS on it, but that wouldn't be the issue would it? Vault Server SErvice Pack has installed successfully.  

 

Cheers,

Emille

 

Employee
david.harris
Posts: 35
Registered: ‎04-05-2007
Message 15 of 17 (126 Views)

Re: Inventor 2013 Service Pack 1.1

10-01-2013 05:03 AM in reply to: ensign
Hello Emille,

I have enlisted someone from the Vault team to help resolve this issue. As soon as I have some feedback I will pass it on to you.

Best regards,

David

________________________________

Autodesk Limited
Registered Office: One Discovery Place, Columbus Drive, Farnborough, Hampshire GU14 0NZ
Registered in England and Wales, No. 1839239
Employee
JohnHuber
Posts: 21
Registered: ‎08-05-2005
Message 16 of 17 (118 Views)

Re: Inventor 2013 Service Pack 1.1

10-01-2013 06:38 AM in reply to: david.harris

Hi Emile,

 

Please run the following to produce an installation log file and post it for analysis.

 

Msiexec.exe /p [path]\"Autodesk Vault 2013 Service Pack 1 (Client).msp" /L*v c:\2013SP1.log

 

Regards,

John Huber
Engineering Escalation Team
Autodesk, Inc.
Member
ensign
Posts: 5
Registered: ‎09-07-2006
Message 17 of 17 (95 Views)

Re: Inventor 2013 Service Pack 1.1

10-01-2013 12:04 PM in reply to: JohnHuber

Hi John,

 

Someone from the Vault team got back to me. Turns out it was an error in a Vault registry entry. 

 

Always scared of just going into regedit on my own assumptions, but it was confirmed by the Vault Specialist and worked.

 

Cheers,

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