Inventor General Discussion

Inventor General Discussion

Active Member
9 Posts
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Registered: ‎03-16-2010
Post 1 of 2

Inventor 2012 'hanging' at the splash screen

238 Views, 1 Replies
06-08-2012 03:15 AM

Hi there


We have an engineer running Inventor 2012 (Premium Suite) on a Windows 7, 64-bit machine.


He's experiencing an issue where once he starts Inventor, it doesnt proceed past the splash screen.


If I then log onto his machine, Inventor loads fine without a problem.


If this engineer then logs onto another workstation, Inventor works fine for him on that machine.


Quite boggled by this, I have searched high and low for a solution.


I have tried deleting the .cas file, no joy; this is a stand-alone installation.


I also reported this to our re-seller since we have a support agreement with them - they recommended a system restore; we felt that this was a lame reply since they didnt even ask for any log files.


They also recommended a registry 'hack' - the solution in the link below was recommended.


We tried this, the problem still persists.


We also created a new profile for this user, still no success.


I get a feeling that a full re-installation might be the only way forward bar a system restore.


According to our subscription support engineer, there are chances that this issue might not be resolved even with a full re-installation.


Could someone please help me out? Any assistance would be greatly appreciated.







*Expert Elite*
728 Posts
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Registered: ‎07-26-2007
Post 2 of 2

Re: Inventor 2012 'hanging' at the splash screen

06-08-2012 03:55 AM in reply to: deepakr

"I get a feeling that a full re-installation might be the only way forward bar a system restore."


If you try the system restore make sure you export your licence first but it could do more harm than good. Sounds like it is a problem with the user account, you could create a new account to test it but i would think a clean install would be the better solution.

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Stew, AICP
Inventor Professional 2013, Autodesk Simulation Multiphysics 2013
Windows 7 x64 Core i7 32GB Ram FX2000
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