Inventor General Discussion

Inventor General Discussion

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Distinguished Contributor
SteveFrey
Posts: 526
Registered: ‎09-12-2007
Message 21 of 37 (1,178 Views)

Re: Inventor 2012 Crash Problems

10-26-2011 06:18 AM in reply to: Shiva_Sundaram

Shiva:

 

I am having MANY crashes while in the .idw environment, too.  How come Autodesk has not suggested this fix for me?

Steve Frey
Inventor 2013
Windows 7 Professional 64-bit SP1
HP EliteBook 8470w
Processor: Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz
Memory: 16 GB
AMD FirePro M2000
3D Connexion SpacePilot
Distinguished Contributor
SteveFrey
Posts: 526
Registered: ‎09-12-2007
Message 22 of 37 (1,174 Views)

Re: Inventor 2012 Crash Problems

10-26-2011 06:24 AM in reply to: SteveFrey

I've been going back and forth with Autodesk on this issue for weeks and they keep blaming it on my system.  My IT dept says this is not the case.  I don't know what to do at this point.  Autodesk swears up and down that it is not their problem. 

Steve Frey
Inventor 2013
Windows 7 Professional 64-bit SP1
HP EliteBook 8470w
Processor: Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz
Memory: 16 GB
AMD FirePro M2000
3D Connexion SpacePilot
New Member
SMitchellHME
Posts: 2
Registered: ‎10-05-2011
Message 23 of 37 (1,169 Views)

Re: Inventor 2012 Crash Problems

10-26-2011 06:29 AM in reply to: SteveFrey

As a member of my company's IT group, I feel your pain Steve. We have downloaded every file, installed every patch, and checked/unchecked every option. I hope AutoDesk may resolve your issue soon! We'll be here waiting to see, along with you.

Distinguished Contributor
SteveFrey
Posts: 526
Registered: ‎09-12-2007
Message 24 of 37 (1,162 Views)

Re: Inventor 2012 Crash Problems

10-26-2011 06:45 AM in reply to: SMitchellHME

Thanks for your understanding.  The only way I can create an .idw is to save it every 30 seconds.  What a joke.  Solidworks here I come!

Steve Frey
Inventor 2013
Windows 7 Professional 64-bit SP1
HP EliteBook 8470w
Processor: Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz
Memory: 16 GB
AMD FirePro M2000
3D Connexion SpacePilot
Active Member
dpaskman
Posts: 10
Registered: ‎10-26-2011
Message 25 of 37 (1,155 Views)

Re: Inventor 2012 Crash Problems

10-26-2011 07:00 AM in reply to: Breemum

Help!!  I need to get this drawing now and I am crashing everytime I try and place a drawing view from the model.  The model is large but I have SP1 installed and still crashing

Employee
Shiva_Sundaram
Posts: 238
Registered: ‎05-14-2007
Message 26 of 37 (1,154 Views)

Re: Inventor 2012 Crash Problems

10-26-2011 07:04 AM in reply to: dpaskman

Hi Alll,

 

We have been working on these crashes and we hope to release a hotfix ASAP. There have been a couple of triggers which are causing these crashes (a) selection and undo (b) select-other and undo (c) interaction with add-ins 

 

These are not necessarily related to the "Enable background updates" - we did have a couple of issues in the past with this functionality that was fixed back in SP1.

 

We hope to roll this out as quickly as we can. We apologize (and we really mean it) for the inconvenience.

 

One thing which would help is if you can send me your email address so that I can track the crash reports and ensure that the issues are already fixed (or will be fixed by the hotfix).

 

You can email me at: sundarsATautodeskDOTcom

 .

Thanks and our apologies once again.

 

-Shiva Sundaram

Inventor Development

Autodesk, Inc.

Employee
Shiva_Sundaram
Posts: 238
Registered: ‎05-14-2007
Message 27 of 37 (1,146 Views)

Re: Inventor 2012 Crash Problems

10-26-2011 07:10 AM in reply to: dpaskman

Hi All (and dpaskman)

 

I would like to also like to add that if you feel that you just crashing trying to create a drawing view, then its probably not a generic issue and might be model related. Perhaps there is some bad geometry or translated data.

 

I would be happy to take a look at those issues - please email me your email address, I can initially track the crash in our database which would help figure out what was going wrong.

 

In addition, you can send me your model files and drawing files with some instructions on how to reproduce this and your machine configuration (graphics info etc).

 

You can contact me at: sundarsATautodeskDOTcom.

 

Thanks

-Shiva Sundaram

Inventor Development

Member
slayer5608
Posts: 4
Registered: ‎10-08-2011
Message 28 of 37 (1,116 Views)

Re: Inventor 2012 Crash Problems

10-26-2011 12:56 PM in reply to: Breemum

Hello, I just have a quick question. I just had Inventor crash on me and I didn't save, is there a recovery mode like autocad has or am I basically SOL? Thanks in advance for the help on this matter

Employee
Shiva_Sundaram
Posts: 238
Registered: ‎05-14-2007
Message 29 of 37 (1,084 Views)

Re: Inventor 2012 Crash Problems

10-27-2011 06:53 AM in reply to: slayer5608

All.

 

I have some good news. We have issued a hotfix which addresses many of the instabilities in drawings in R2012. 

 

Please note that this would need to be applied on top of R2012 SP1. If you don't have R2012 SP1 installed, please install R2012 SP1 prior to installing the hotfix. The readme describes the issues fixed as well as installation instructions.

 

The hotfix DL17804781 can be found at:

 

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=17804781&linkID=9242019

 

Thanks for your patience and we apologize for the inconvenience caused.


-Shiva Sundaram

Inventor Development

Autodesk, Inc.

Active Contributor
psohaney
Posts: 29
Registered: ‎08-21-2006
Message 30 of 37 (727 Views)

Re: Inventor 2012 Crash Problems

02-22-2012 09:32 AM in reply to: Shiva_Sundaram

Intalled this patch, and Inventor 2012 STILL continues to crash when I attempt to open an IPT model that was created in 2012 originally.  The model is stable, as I had created it on previous installation of 2012. 

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