Inventor 2011 WSCommCntr2.exe Crash

[Anonymous]

Didn't work in 2010 Inventor and still does not work 2011. Same issue on all
computers.
MikeMc

Faulting application name: WSCommCntr2.exe, version: 3.0.267.0, time stamp:
0x4b7176b9
Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp:
0x4a5bdadb
Exception code: 0xc0000005
Fault offset: 0x0002fc47
Faulting process id: 0x10d8
Faulting application start time: 0x01cae721c5ff59e2
Faulting application path: C:\Program Files\Common Files\Autodesk
Shared\WSCommCntr\lib\WSCommCntr2.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 04bcef32-5315-11df-88f6-001a6bb3df3c

Log Name: Application
Source: Windows Error Reporting
Date: 4/28/2010 5:25:59 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: workstation.domain.local
Description:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: WSCommCntr2.exe
P2: 3.0.267.0
P3: 4b7176b9
P4: ntdll.dll
P5: 6.1.7600.16385
P6: 4a5bdadb
P7: c0000005
P8: 0002fc47
P9:
P10:

Attached files:

Log Name: Application
Source: Application Error
Date: 4/28/2010 5:25:59 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: workstation.domain.local
Description:
Faulting application name: WSCommCntr2.exe, version: 3.0.267.0, time stamp:
0x4b7176b9
Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp:
0x4a5bdadb
Exception code: 0xc0000005
Fault offset: 0x0002fc47
Faulting process id: 0x10d8
Faulting application start time: 0x01cae721c5ff59e2
Faulting application path: C:\Program Files\Common Files\Autodesk
Shared\WSCommCntr\lib\WSCommCntr2.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 04bcef32-5315-11df-88f6-001a6bb3df3c
Event Xml:



1000
2
100
0x80000000000000

44617
Application
SMC-2500-7.smcusa.local



WSCommCntr2.exe
3.0.267.0
4b7176b9
ntdll.dll
6.1.7600.16385
4a5bdadb
c0000005
0002fc47
10d8
01cae721c5ff59e2
C:\Program Files\Common Files\Autodesk
Shared\WSCommCntr\lib\WSCommCntr2.exe
C:\Windows\SYSTEM32\ntdll.dll
04bcef32-5315-11df-88f6-001a6bb3df3c

[Anonymous]

Maybe you know what didn't work, but the rest of us need a little
enlightenment.

--
IV2011-Pro Suite
Win7-64 Pro
Dell Precission 690, 8Gb, SAS-15k
Quadro FX3500 - 197.3
SpaceExplorer - 3.10.0 / 6.9.0

"MikeMc" wrote in message
news:6382407@discussion.autodesk.com...
> Didn't work in 2010 Inventor and still does not work 2011. Same issue on
> all
> computers.
> MikeMc
>
> Faulting application name: WSCommCntr2.exe, version: 3.0.267.0, time
> stamp:
> 0x4b7176b9
> Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp:
> 0x4a5bdadb
> Exception code: 0xc0000005
> Fault offset: 0x0002fc47
> Faulting process id: 0x10d8
> Faulting application start time: 0x01cae721c5ff59e2
> Faulting application path: C:\Program Files\Common Files\Autodesk
> Shared\WSCommCntr\lib\WSCommCntr2.exe
> Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
> Report Id: 04bcef32-5315-11df-88f6-001a6bb3df3c
>
> Log Name: Application
> Source: Windows Error Reporting
> Date: 4/28/2010 5:25:59 PM
> Event ID: 1001
> Task Category: None
> Level: Information
> Keywords: Classic
> User: N/A
> Computer: workstation.domain.local
> Description:
> Fault bucket , type 0
> Event Name: APPCRASH
> Response: Not available
> Cab Id: 0
>
> Problem signature:
> P1: WSCommCntr2.exe
> P2: 3.0.267.0
> P3: 4b7176b9
> P4: ntdll.dll
> P5: 6.1.7600.16385
> P6: 4a5bdadb
> P7: c0000005
> P8: 0002fc47
> P9:
> P10:
>
> Attached files:
>
> Log Name: Application
> Source: Application Error
> Date: 4/28/2010 5:25:59 PM
> Event ID: 1000
> Task Category: (100)
> Level: Error
> Keywords: Classic
> User: N/A
> Computer: workstation.domain.local
> Description:
> Faulting application name: WSCommCntr2.exe, version: 3.0.267.0, time
> stamp:
> 0x4b7176b9
> Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp:
> 0x4a5bdadb
> Exception code: 0xc0000005
> Fault offset: 0x0002fc47
> Faulting process id: 0x10d8
> Faulting application start time: 0x01cae721c5ff59e2
> Faulting application path: C:\Program Files\Common Files\Autodesk
> Shared\WSCommCntr\lib\WSCommCntr2.exe
> Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
> Report Id: 04bcef32-5315-11df-88f6-001a6bb3df3c
> Event Xml:
>
>
>
> 1000
> 2
> 100
> 0x80000000000000
>
> 44617
> Application
> SMC-2500-7.smcusa.local
>
>
>
> WSCommCntr2.exe
> 3.0.267.0
> 4b7176b9
> ntdll.dll
> 6.1.7600.16385
> 4a5bdadb
> c0000005
> 0002fc47
> 10d8
> 01cae721c5ff59e2
> C:\Program Files\Common Files\Autodesk
> Shared\WSCommCntr\lib\WSCommCntr2.exe
> C:\Windows\SYSTEM32\ntdll.dll
> 04bcef32-5315-11df-88f6-001a6bb3df3c
>
>
>

[Anonymous]

I have no idea. I was simply providing enough information so that the
Autodesk programmers might be able to troubleshoot this on going problem and
come up with a solution.

MikeMc

"Blair Stunder" wrote in message
news:6382509@discussion.autodesk.com...
> Maybe you know what didn't work, but the rest of us need a little
> enlightenment.
>
> --
> IV2011-Pro Suite
> Win7-64 Pro
> Dell Precission 690, 8Gb, SAS-15k
> Quadro FX3500 - 197.3
> SpaceExplorer - 3.10.0 / 6.9.0
>
> "MikeMc" wrote in message
> news:6382407@discussion.autodesk.com...
>> Didn't work in 2010 Inventor and still does not work 2011. Same issue on
>> all
>> computers.
>> MikeMc
>>
>> Faulting application name: WSCommCntr2.exe, version: 3.0.267.0, time
>> stamp:
>> 0x4b7176b9
>> Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp:
>> 0x4a5bdadb
>> Exception code: 0xc0000005
>> Fault offset: 0x0002fc47
>> Faulting process id: 0x10d8
>> Faulting application start time: 0x01cae721c5ff59e2
>> Faulting application path: C:\Program Files\Common Files\Autodesk
>> Shared\WSCommCntr\lib\WSCommCntr2.exe
>> Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
>> Report Id: 04bcef32-5315-11df-88f6-001a6bb3df3c
>>
>> Log Name: Application
>> Source: Windows Error Reporting
>> Date: 4/28/2010 5:25:59 PM
>> Event ID: 1001
>> Task Category: None
>> Level: Information
>> Keywords: Classic
>> User: N/A
>> Computer: workstation.domain.local
>> Description:
>> Fault bucket , type 0
>> Event Name: APPCRASH
>> Response: Not available
>> Cab Id: 0
>>
>> Problem signature:
>> P1: WSCommCntr2.exe
>> P2: 3.0.267.0
>> P3: 4b7176b9
>> P4: ntdll.dll
>> P5: 6.1.7600.16385
>> P6: 4a5bdadb
>> P7: c0000005
>> P8: 0002fc47
>> P9:
>> P10:
>>
>> Attached files:
>>
>> Log Name: Application
>> Source: Application Error
>> Date: 4/28/2010 5:25:59 PM
>> Event ID: 1000
>> Task Category: (100)
>> Level: Error
>> Keywords: Classic
>> User: N/A
>> Computer: workstation.domain.local
>> Description:
>> Faulting application name: WSCommCntr2.exe, version: 3.0.267.0, time
>> stamp:
>> 0x4b7176b9
>> Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp:
>> 0x4a5bdadb
>> Exception code: 0xc0000005
>> Fault offset: 0x0002fc47
>> Faulting process id: 0x10d8
>> Faulting application start time: 0x01cae721c5ff59e2
>> Faulting application path: C:\Program Files\Common Files\Autodesk
>> Shared\WSCommCntr\lib\WSCommCntr2.exe
>> Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
>> Report Id: 04bcef32-5315-11df-88f6-001a6bb3df3c
>> Event Xml:
>>
>>
>>
>> 1000
>> 2
>> 100
>> 0x80000000000000
>>
>> 44617
>> Application
>> SMC-2500-7.smcusa.local
>>
>>
>>
>> WSCommCntr2.exe
>> 3.0.267.0
>> 4b7176b9
>> ntdll.dll
>> 6.1.7600.16385
>> 4a5bdadb
>> c0000005
>> 0002fc47
>> 10d8
>> 01cae721c5ff59e2
>> C:\Program Files\Common Files\Autodesk
>> Shared\WSCommCntr\lib\WSCommCntr2.exe
>> C:\Windows\SYSTEM32\ntdll.dll
>> 04bcef32-5315-11df-88f6-001a6bb3df3c
>>
>>
>>

[Anonymous]

You should use the "Autodesk" crash report function, they will still need an
explantion of what you where/are doing that results in the crash.

--
IV2011-Pro
Vista Business 64bit Sp2
Core i7 950 @ 3.07Ghz EVGA x58 Classified
12Gb DDR3-1600, 240Gb (4 x 60 Gb SSD - RAID0)
Quadro FX3800 - 197.28
SpacePilot 3.10.1 / 6.10
AVG9.0
"MikeMc" wrote in message
news:6382736@discussion.autodesk.com...
I have no idea. I was simply providing enough information so that the
Autodesk programmers might be able to troubleshoot this on going problem and
come up with a solution.

MikeMc

"Blair Stunder" wrote in message
news:6382509@discussion.autodesk.com...
> Maybe you know what didn't work, but the rest of us need a little
> enlightenment.
>
> --
> IV2011-Pro Suite
> Win7-64 Pro
> Dell Precission 690, 8Gb, SAS-15k
> Quadro FX3500 - 197.3
> SpaceExplorer - 3.10.0 / 6.9.0
>
> "MikeMc" wrote in message
> news:6382407@discussion.autodesk.com...
>> Didn't work in 2010 Inventor and still does not work 2011. Same issue on
>> all
>> computers.
>> MikeMc
>>
>> Faulting application name: WSCommCntr2.exe, version: 3.0.267.0, time
>> stamp:
>> 0x4b7176b9
>> Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp:
>> 0x4a5bdadb
>> Exception code: 0xc0000005
>> Fault offset: 0x0002fc47
>> Faulting process id: 0x10d8
>> Faulting application start time: 0x01cae721c5ff59e2
>> Faulting application path: C:\Program Files\Common Files\Autodesk
>> Shared\WSCommCntr\lib\WSCommCntr2.exe
>> Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
>> Report Id: 04bcef32-5315-11df-88f6-001a6bb3df3c
>>
>> Log Name: Application
>> Source: Windows Error Reporting
>> Date: 4/28/2010 5:25:59 PM
>> Event ID: 1001
>> Task Category: None
>> Level: Information
>> Keywords: Classic
>> User: N/A
>> Computer: workstation.domain.local
>> Description:
>> Fault bucket , type 0
>> Event Name: APPCRASH
>> Response: Not available
>> Cab Id: 0
>>
>> Problem signature:
>> P1: WSCommCntr2.exe
>> P2: 3.0.267.0
>> P3: 4b7176b9
>> P4: ntdll.dll
>> P5: 6.1.7600.16385
>> P6: 4a5bdadb
>> P7: c0000005
>> P8: 0002fc47
>> P9:
>> P10:
>>
>> Attached files:
>>
>> Log Name: Application
>> Source: Application Error
>> Date: 4/28/2010 5:25:59 PM
>> Event ID: 1000
>> Task Category: (100)
>> Level: Error
>> Keywords: Classic
>> User: N/A
>> Computer: workstation.domain.local
>> Description:
>> Faulting application name: WSCommCntr2.exe, version: 3.0.267.0, time
>> stamp:
>> 0x4b7176b9
>> Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp:
>> 0x4a5bdadb
>> Exception code: 0xc0000005
>> Fault offset: 0x0002fc47
>> Faulting process id: 0x10d8
>> Faulting application start time: 0x01cae721c5ff59e2
>> Faulting application path: C:\Program Files\Common Files\Autodesk
>> Shared\WSCommCntr\lib\WSCommCntr2.exe
>> Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
>> Report Id: 04bcef32-5315-11df-88f6-001a6bb3df3c
>> Event Xml:
>>
>>
>>
>> 1000
>> 2
>> 100
>> 0x80000000000000
>>
>> 44617
>> Application
>> SMC-2500-7.smcusa.local
>>
>>
>>
>> WSCommCntr2.exe
>> 3.0.267.0
>> 4b7176b9
>> ntdll.dll
>> 6.1.7600.16385
>> 4a5bdadb
>> c0000005
>> 0002fc47
>> 10d8
>> 01cae721c5ff59e2
>> C:\Program Files\Common Files\Autodesk
>> Shared\WSCommCntr\lib\WSCommCntr2.exe
>> C:\Windows\SYSTEM32\ntdll.dll
>> 04bcef32-5315-11df-88f6-001a6bb3df3c
>>
>>
>>

[Anonymous]

This is way I hate posting to newsgroups. There is always some little troll
that has no constructive input shooting his mouth off.

"Blair Stunder" wrote in message
news:6382832@discussion.autodesk.com...
> You should use the "Autodesk" crash report function, they will still need
> an
> explantion of what you where/are doing that results in the crash.
>
> --
> IV2011-Pro
> Vista Business 64bit Sp2
> Core i7 950 @ 3.07Ghz EVGA x58 Classified
> 12Gb DDR3-1600, 240Gb (4 x 60 Gb SSD - RAID0)
> Quadro FX3800 - 197.28
> SpacePilot 3.10.1 / 6.10
> AVG9.0
> "MikeMc" wrote in message
> news:6382736@discussion.autodesk.com...
> I have no idea. I was simply providing enough information so that the
> Autodesk programmers might be able to troubleshoot this on going problem
> and
> come up with a solution.
>
> MikeMc
>
> "Blair Stunder" wrote in message
> news:6382509@discussion.autodesk.com...
>> Maybe you know what didn't work, but the rest of us need a little
>> enlightenment.
>>
>> --
>> IV2011-Pro Suite
>> Win7-64 Pro
>> Dell Precission 690, 8Gb, SAS-15k
>> Quadro FX3500 - 197.3
>> SpaceExplorer - 3.10.0 / 6.9.0
>>
>> "MikeMc" wrote in message
>> news:6382407@discussion.autodesk.com...
>>> Didn't work in 2010 Inventor and still does not work 2011. Same issue on
>>> all
>>> computers.
>>> MikeMc
>>>
>>> Faulting application name: WSCommCntr2.exe, version: 3.0.267.0, time
>>> stamp:
>>> 0x4b7176b9
>>> Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp:
>>> 0x4a5bdadb
>>> Exception code: 0xc0000005
>>> Fault offset: 0x0002fc47
>>> Faulting process id: 0x10d8
>>> Faulting application start time: 0x01cae721c5ff59e2
>>> Faulting application path: C:\Program Files\Common Files\Autodesk
>>> Shared\WSCommCntr\lib\WSCommCntr2.exe
>>> Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
>>> Report Id: 04bcef32-5315-11df-88f6-001a6bb3df3c
>>>
>>> Log Name: Application
>>> Source: Windows Error Reporting
>>> Date: 4/28/2010 5:25:59 PM
>>> Event ID: 1001
>>> Task Category: None
>>> Level: Information
>>> Keywords: Classic
>>> User: N/A
>>> Computer: workstation.domain.local
>>> Description:
>>> Fault bucket , type 0
>>> Event Name: APPCRASH
>>> Response: Not available
>>> Cab Id: 0
>>>
>>> Problem signature:
>>> P1: WSCommCntr2.exe
>>> P2: 3.0.267.0
>>> P3: 4b7176b9
>>> P4: ntdll.dll
>>> P5: 6.1.7600.16385
>>> P6: 4a5bdadb
>>> P7: c0000005
>>> P8: 0002fc47
>>> P9:
>>> P10:
>>>
>>> Attached files:
>>>
>>> Log Name: Application
>>> Source: Application Error
>>> Date: 4/28/2010 5:25:59 PM
>>> Event ID: 1000
>>> Task Category: (100)
>>> Level: Error
>>> Keywords: Classic
>>> User: N/A
>>> Computer: workstation.domain.local
>>> Description:
>>> Faulting application name: WSCommCntr2.exe, version: 3.0.267.0, time
>>> stamp:
>>> 0x4b7176b9
>>> Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp:
>>> 0x4a5bdadb
>>> Exception code: 0xc0000005
>>> Fault offset: 0x0002fc47
>>> Faulting process id: 0x10d8
>>> Faulting application start time: 0x01cae721c5ff59e2
>>> Faulting application path: C:\Program Files\Common Files\Autodesk
>>> Shared\WSCommCntr\lib\WSCommCntr2.exe
>>> Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
>>> Report Id: 04bcef32-5315-11df-88f6-001a6bb3df3c
>>> Event Xml:
>>>
>>>
>>>
>>> 1000
>>> 2
>>> 100
>>> 0x80000000000000
>>>
>>> 44617
>>> Application
>>> SMC-2500-7.smcusa.local
>>>
>>>
>>>
>>> WSCommCntr2.exe
>>> 3.0.267.0
>>> 4b7176b9
>>> ntdll.dll
>>> 6.1.7600.16385
>>> 4a5bdadb
>>> c0000005
>>> 0002fc47
>>> 10d8
>>> 01cae721c5ff59e2
>>> C:\Program Files\Common Files\Autodesk
>>> Shared\WSCommCntr\lib\WSCommCntr2.exe
>>> C:\Windows\SYSTEM32\ntdll.dll
>>> 04bcef32-5315-11df-88f6-001a6bb3df3c
>>>
>>>
>>>

[mcgyvr]

MikeMc, Blair (who is FAR from a troll on this newsgroup..which BTW is for peer to peer discussion and not an Autodesk support board where you get help from Autodesk employees..although they do post quite regularly here too) was simply asking for more information like what were you doing when it crashed... examples like I was extruding a shape or closing inventor or opening the program or whatever. That type of information/details can really help us narrow down the problem.
I believe WScommCntr2 is the Comminication center/Info center part of Inventor (the radar looking icon in the top right of the program.) Your problem "might" easily be caused by firewall settings causing Comm center to fail. I would first start by turning off any firewall programs you might have running,restart your computer and see if the problem clears. Maybe even turning off some of the things the comm center is trying to update you one and see if it clears too.

[Anonymous]

At the risk of being called yet another troll, here's some info that is
needed.

http://teknigroup.com/support/Inventor/Howto.html

Don't bite the hands that feed you....


--
Dennis Jeffrey, Autodesk Inventor Certified Expert

Subscribe to the free "The Creative Inventor Magazine now available at:
http://teknigroup.com/CI-Subscribe-Login.asp

[Anonymous]

I believe he is conveying that the statement was confrontational.  He is correct.  I am researching the same issue.

[Anonymous]

Hi has anyone found a fix to this we are seeing it on 10 machines on a regular basis

[Anonymous]

I have also as well have been experiencing this issue, what happens is Info Center will lock up when using it, the process does not terminate automatically, and also when I highlight the Sattelite icon on the Info Center or any icon, the BOLD lettering is missing letters which would indicate to me a fault in the application. This is happening in AutoCAD 2011 and Inventor 2011 as well. Enclosed is the error logs from this PC. Any insight would be much appreciated as we use AutoCAD in our school and is widely used. Thanks.

[Anonymous]

Faulting application name: WSCommCntr2.exe, version: 3.0.270.0, time stamp: 0x4c0c89b4 Faulting module name: ntdll.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c8f9 Exception code: 0xc0000005 Fault offset: 0x000000000004e4b4 Faulting process id: 0x117c Faulting application start time: 0x01cc89e7b86cdf8e Faulting application path: C:\Program Files\Common Files\Autodesk Shared\WSCommCntr\lib\WSCommCntr2.exe Faulting module path: C:\Windows\SYSTEM32\ntdll.dll Report Id: f73bd8d3-f5da-11e0-a084-00248119ea9e

[Anonymous]

we also have this problem. both with WScommcntr1.exe and WScommcntr2.exe

I'm currently trying if the problem gets solved when running the exe-file in compatibility mode.

[Anonymous]

From what Autodesk has told me, it is related to the ntdll.dll file which is a Windows system 32 file. At times that file can get corrupted and when that happens, a fresh reinstall is the only way to fix it. That is what we have been doing lately and works. That's the only workaround for now, as there isn't any solution.

[Anonymous]

Hi

Found a work round works on our machines Go in registry and change the below

HKEY_CURRENT_USER\Software\Autodesk\AutoCAD\R18.1\​ACAD-XXXX:XXX\InfoCenter

Where XXXX:XXX depends on the product and language, which is 9001:409 for
AutoCAD 2011 English.

Change the "InfoCenterOn" value to 0.

You also need to opt out of the CIP (Customer Involvement Program).

[Anonymous]

Yeah I have done that and while it does work, the issue is that they use InfoCenter in the labs and for the students they need to use it, so what we end up doing is to re-image the affected PCs.

Otherwise yes that would work so thanks.