Inventor General Discussion

Inventor General Discussion

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Contributor
shanevoxland
Posts: 22
Registered: ‎03-21-2007
Message 1 of 7 (343 Views)

INV 2009 CC migration problem

343 Views, 6 Replies
05-27-2008 08:59 AM
I recently installed ADMS 2009 on our server and did everything according to the instructions in the "Planning your installation" guide. ADMS 2009 located and migrated all of the 2008 CC data seemingly without any problems.

When I went to access the CC from my workstation, I couldn't find our 2 custom (user read/write) libraries. So I went into configure the CC libraries and it asked me to update the 2 custom libraries which I did. After that there were 4 errors (see attached file) and it doesn't recognize our custom libraries anymore. The ADMS console doesn't recognize the login ID now either so I can't get in to edit the libraries.

The one thing that caught my eye was on page 36 of the "planning your installation" it mentions on bullet #4 that "It is important to differentiate between read-only Inventor standard content libraries and the user read/write libraries." It doesn't explain how to do this, nor did it prompt me to differentiate between the two types. Did I miss something? How would I start the migration process over from the data that I backed-up?

Any ideas?
Thanks.
*Vijay Ilavarasan \(Autodesk\)
Message 2 of 7 (343 Views)

Re: INV 2009 CC migration problem

05-27-2008 11:33 AM in reply to: shanevoxland
Hi,

Waht do you see if you did File>Autodesk Data Management Server.
Can you click on Status or is it grayed out.

If you can click on status, it means that you are able to connect to ADMS
fine and probably didn't use the right login credentials when trying to log
into the ADMS console.

Once we resolve this, we can look at what issue you ran into when updating
the library.

--
Vijay Ilavarasan
Inventor QA, Autodesk
..
wrote in message news:5941206@discussion.autodesk.com...
I recently installed ADMS 2009 on our server and did everything according to
the instructions in the "Planning your installation" guide. ADMS 2009
located and migrated all of the 2008 CC data seemingly without any problems.

When I went to access the CC from my workstation, I couldn't find our 2
custom (user read/write) libraries. So I went into configure the CC
libraries and it asked me to update the 2 custom libraries which I did.
After that there were 4 errors (see attached f
ile) and it doesn't recognize our custom libraries anymore. The ADMS
console doesn't recognize the login ID now either so I can't get in to edit
the libraries.

The one thing that caught my eye was on page 36 of the "planning your
installation" it mentions on bullet #4 that "It is important to
differentiate between read-only Inventor standard content libraries and the
user read/write libraries." It doesn't explain how to do this, nor did it
prompt me to differentiate between the
two types. Did I miss something? How would I start the migration process
over from the data that I backed-up?

Any ideas?
Thanks.
Distinguished Contributor
roman.vesely
Posts: 163
Registered: ‎10-29-2004
Message 3 of 7 (343 Views)

Re: INV 2009 CC migration problem

05-28-2008 02:03 AM in reply to: shanevoxland
Hello,

which SQL are you using .. SQL 2000 or SQL 2005 ?

Thanks
Roman
Contributor
shanevoxland
Posts: 22
Registered: ‎03-21-2007
Message 4 of 7 (343 Views)

Re: INV 2009 CC migration problem

05-28-2008 06:22 AM in reply to: shanevoxland
Vijay,
I opened ADMS console and under file there was "Log in Admin" which was greyed out and "exit" which was black. There was no "status" that I could see.

When I did some double checking yesterday I noticed that my ASP.NET was not installed on this server. I had assumed that it was because we had ADMS running on it before without problems. So now I have that installed and running but still can't log on. So I have uninstalled ADMS and hope that a reinstall will shake something loose.

I think the SQL is 2000 SP4. the version is 8.00.2039.
I am running server 2003 R2 x64 SP2
Thanks.
Contributor
shanevoxland
Posts: 22
Registered: ‎03-21-2007
Message 5 of 7 (343 Views)

Re: INV 2009 CC migration problem

05-28-2008 06:22 AM in reply to: shanevoxland
Roman,
I think the SQL is 2000 SP4. the version is 8.00.2039.
I am running server 2003 R2 x64 SP2.
Thanks
Distinguished Contributor
roman.vesely
Posts: 163
Registered: ‎10-29-2004
Message 6 of 7 (343 Views)

Re: INV 2009 CC migration problem

05-28-2008 07:17 AM in reply to: shanevoxland
For this case (corruption of library) contact your product support please.

Thanks
Roman
Contributor
shanevoxland
Posts: 22
Registered: ‎03-21-2007
Message 7 of 7 (343 Views)

Re: INV 2009 CC migration problem

05-28-2008 07:54 AM in reply to: shanevoxland
Vijay,
I found out the reinstall didn't help. It gave me an "MigrateKnowledgeVaultMaster: error code 12" when trying to migrate the database. Also, the prechecks were all in the green with the only warning being ISS timeout was set at 120 and it recommended more than 900 so I changed that now too. The prechecks were OK the first time I installed too. I still can't login.
It is listing the two custom libraries as SUSPECT. Can this be changed? (see attached)
Can I start all over with the original database that I have backed-up, and just migrate it again? How do I do that?
Thanks.
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