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i called autodesk...

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Message 1 of 9
Anonymous
310 Views, 8 Replies
‎08-06-2003 01:49 AM
‎08-06-2003 01:49 AM

i called autodesk...

I just recieved a call from an autodesk marketing guy, asking me if I was planning on renewing my subscription in a few months. I told him that we were really not sure due to the "promised updates and fixes" that haven't seem to have taken place. I asked him if he was hearing this from others and he said no I was the first person in 3 days that didn't say yes...(interesting)??? I asked him if he had a list of updates for each, AutoCAD, MDT, and IV for the upcoming Release 8 and he said no, but he did give me a number to call. 800-225-1191. I called this number and talked to another marketing guy who also could not answer the questions. He said he would have one of the IV applications guys call me to answer my questions concerning upcoming features and fixes. Does anyone else want this uys name, maybe if we all call we could get some info..(you know what happens if you don't try...)
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Message 2 of 9
Anonymous
in reply to: Anonymous
‎08-06-2003 02:14 AM
‎08-06-2003 02:14 AM

I have been called by several people and none of
them were told that we would be renewing.  Maybe the guy you spoke with
hasn't called anyone in 3 days!


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
I
just recieved a call from an autodesk marketing guy, asking me if I was
planning on renewing my subscription in a few months. I told him that we were
really not sure due to the "promised updates and fixes" that haven't seem to
have taken place. I asked him if he was hearing this from others and he said
no I was the first person in 3 days that didn't say yes...(interesting)??? I
asked him if he had a list of updates for each, AutoCAD, MDT, and IV for the
upcoming Release 8 and he said no, but he did give me a number to call.
800-225-1191. I called this number and talked to another marketing guy who
also could not answer the questions. He said he would have one of the IV
applications guys call me to answer my questions concerning upcoming features
and fixes. Does anyone else want this uys name, maybe if we all call we could
get some info..(you know what happens if you don't
try...)
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Message 3 of 9
Anonymous
in reply to: Anonymous
‎08-06-2003 02:42 AM
‎08-06-2003 02:42 AM

No one from Autodesk has called me. My heart is broken. LOL
--
Billy Hiebert
HIEBERT SCULPTURE WORKS
Small Part Injection Molding
http://www.hieberts.com

fritsche wrote:

> I just recieved a call from an autodesk marketing guy, asking me if I
> was planning on renewing my subscription in a few months. I told him
> that we were really not sure due to the "promised updates and fixes"
> that haven't seem to have taken place. I asked him if he was hearing
> this from others and he said no I was the first person in 3 days that
> didn't say yes...(interesting)??? I asked him if he had a list of
> updates for each, AutoCAD, MDT, and IV for the upcoming Release 8 and he
> said no, but he did give me a number to call. 800-225-1191. I called
> this number and talked to another marketing guy who also could not
> answer the questions. He said he would have one of the IV applications
> guys call me to answer my questions concerning upcoming features and
> fixes. Does anyone else want this uys name, maybe if we all call we
> could get some info..(you know what happens if you don't try...)


--
Billy Hiebert
HIEBERT SCULPTURE WORKS
Small Part Injection Molding
http://www.hieberts.com
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Message 4 of 9
Anonymous
in reply to: Anonymous
‎08-06-2003 02:46 AM
‎08-06-2003 02:46 AM

I don't ever recall any software company
"promising" any updates or fixes. Your license agreement says "As is". So who or
what are you quoting?


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
I
just recieved a call from an autodesk marketing guy, asking me if I was
planning on renewing my subscription in a few months. I told him that we were
really not sure due to the "promised updates and fixes" that haven't seem to
have taken place. I asked him if he was hearing this from others and he said
no I was the first person in 3 days that didn't say yes...(interesting)??? I
asked him if he had a list of updates for each, AutoCAD, MDT, and IV for the
upcoming Release 8 and he said no, but he did give me a number to call.
800-225-1191. I called this number and talked to another marketing guy who
also could not answer the questions. He said he would have one of the IV
applications guys call me to answer my questions concerning upcoming features
and fixes. Does anyone else want this uys name, maybe if we all call we could
get some info..(you know what happens if you don't
try...)
Report
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Message 5 of 9
Anonymous
in reply to: Anonymous
‎08-06-2003 02:52 AM
‎08-06-2003 02:52 AM

that was myu point , I said I couldn't give a Autodesk another $1,000 unless I new wha I was getting.
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Message 6 of 9
MDallaire
in reply to: Anonymous
‎08-06-2003 03:07 AM
‎08-06-2003 03:07 AM

I wish they would call me - I just had a meeting with my company's brass about this - They and I are none too thrilled
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Message 7 of 9
Anonymous
in reply to: Anonymous
‎08-06-2003 03:11 AM
‎08-06-2003 03:11 AM

>I don't ever recall any software company "promising" any updates or fixes.

And this is acceptable to you? Not to me when product deficiencies cost me
daily.

The underlying theme in recent discussions has been that perhaps they have
gotten away with this in the past but they will be held to a higher degree
of accountability in the future since their recent bait-and-switch tactics.

But I also expect that despite the recent uprising within the discussion
group the user community at large is oblivious to the issue and apparently
like you quick to accept mediocrity.

And so, the wheel keeps turning.

Dave
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Message 8 of 9
Anonymous
in reply to: Anonymous
‎08-06-2003 03:13 AM
‎08-06-2003 03:13 AM

I put the number on the original post, but here it is again 800-225-1191 ask for Larry Brown
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Message 9 of 9
Anonymous
in reply to: Anonymous
‎08-06-2003 06:58 PM
‎08-06-2003 06:58 PM

Anything about the AIS AIP
mentioned?


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000080 2px solid; MARGIN-RIGHT: 0px">
I
just recieved a call from an autodesk marketing guy, asking me if I was
planning on renewing my subscription in a few months. I told him that we were
really not sure due to the "promised updates and fixes" that haven't seem to
have taken place. I asked him if he was hearing this from others and he said
no I was the first person in 3 days that didn't say yes...(interesting)??? I
asked him if he had a list of updates for each, AutoCAD, MDT, and IV for the
upcoming Release 8 and he said no, but he did give me a number to call.
800-225-1191. I called this number and talked to another marketing guy who
also could not answer the questions. He said he would have one of the IV
applications guys call me to answer my questions concerning upcoming features
and fixes. Does anyone else want this uys name, maybe if we all call we could
get some info..(you know what happens if you don't
try...)
Report
0 Likes
Reply
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