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Valued Mentor
GSE_Dan_A
Posts: 305
Registered: ‎10-06-2011
Message 1 of 10 (383 Views)

Graphics Diagnostics

383 Views, 9 Replies
04-10-2012 11:28 AM

Hi guys,


What does the information pretaining to the Graphics Diagnostics (App Options --> Hardware) tell you?  I have been having some issues with my video card (usually only happens when in ACAD and trying to roatate a 3D model,  ACAD will then proceed to crash) But I have also noticed some strange behaviour within Inventor Pro 2012. Below is the clipboard information from my test...

 

This Direct3D graphics driver is Microsoft WHQL certified
Graphics Hardware Description:
NVIDIA Quadro 4000

AIRViz Device Manager \ VirtualDeviceDx11
Feature Level 5_0
Performance Mode
Hardware Renderer

Graphics driver file nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um is version 8.17.12.6570
Current optimization settings are not known
The display is using 32-bit color


Inventor Version:

Build: 190, Release: 2012 SP1 - Date: Mon 08/08/2011       
64-Bit Edition - 8192.00 GB


System Information:

Operating System:         64-bit Microsoft Windows 7 Professional  (Build 7601) Service Pack 1
Language:             English
System Manufacturer:         Hewlett-Packard
System Model:             HP Z600 Workstation
BIOS:                 Default System BIOS
Processor:             Intel(R) Xeon(R) CPU           E5640  @ 2.67GHz (2 processors, 8 cores)
System Memory:             11.984 GB RAM


Graphics Device Information:

Renderer:             HAL
Manufacturer:             NVIDIA
Chip Type:             Quadro 4000
DAC Type:             Integrated RAMDAC
Graphics HW Memory:         2.000 GB
Display Mode:             1920 x 1080 (32 bit) (60 Hz)

Graphics driver file:         nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver file version:         8.17.12.6570
Driver Date:             9 November 2010 0:00:00 UTC (Coordinated Universal Time)


Direct3D Graphics Device Information:

Adapter Description:         NVIDIA Quadro 4000
Vendor ID string:         0x000010de
Device ID string:         0x000006dd
VendorID:             10de
DeviceID:             6dd
SubSystemID:             780103c
Revision:             a3


Direct3D 10 / DXGI System Information:

Dedicated Video Memory:     1.967 GB
Dedicated System Memory:     0 MB
Shared System Memory:         5.742 GB


DxDiag System Information:

Operating System:         Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
Language:             English (Regional Setting: English)
System Manufacturer:         Hewlett-Packard
System Model:             HP Z600 Workstation
BIOS:                 Default System BIOS
Processor:             Intel(R) Xeon(R) CPU           E5640  @ 2.67GHz (8 CPUs), ~2.7GHz
System Memory:             12288MB RAM
Page File:             5454MB used, 19086MB available
DirectX Version:         DirectX 11
DxDiag Version:         6.01.7601.17514


DxDiag Graphics Device Information:

DirectX Version:         10.0
DDI Version:             11
DDI Version Number:         b
DxDiag WHQL Level:         0
Driver Signed Valid:         True
Driver Signed:             True
Manufacturer:             NVIDIA
Chip Type:             Quadro 4000
DAC Type:             Integrated RAMDAC
Revision:             
Graphics HW Memory:         3798 MB
Display Mode:             1920 x 1080 (32 bit) (60Hz)

Graphics driver file:         nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver file version:         8.17.0012.6570
Driver Date:             12/23/2010 06:08:45
WHQL Level:             1


Inventor Options Information:

Options = 0x00000000
Warning Options = 0x00000000


Graphics driver log information:


GSE Consultants Inc.
Windsor, ON. Canada
*Expert Elite*
mcgyvr
Posts: 7,073
Registered: ‎12-01-2004
Message 2 of 10 (377 Views)

Re: Graphics Diagnostics

04-10-2012 11:58 AM in reply to: GSE_Dan_A

Tells me your driver is not up to date..

Update your driver with the latest version on Nvidias website..

Version 296.35 released 04/03/2012

 

Hopefully that will fix it..

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-------------------------------------------------------------------------------------
2015 Product Design Suite Ultimate
Windows 7 64 bit
Core i7 4820k processor (OC'd to 4.4Ghz), Nvidia GTX 770, 16G RAM


Valued Mentor
GSE_Dan_A
Posts: 305
Registered: ‎10-06-2011
Message 3 of 10 (375 Views)

Re: Graphics Diagnostics

04-10-2012 12:03 PM in reply to: mcgyvr

Thank you sir... will DL and test.  I am concerned with the settings as well... here are my specs as per NVIDIA Control Panel...

 

NVIDIA System Information report created on: 04/10/2012 15:02:10
System name: GSENG-HP

[Display]
Operating System:    Windows 7 Professional, 64-bit (Service Pack 1)
DirectX version:    11.0
GPU processor:        Quadro 4000
Driver version:        265.70
DirectX support:    11
CUDA Cores:        256
Core clock:        475 MHz
Shader clock:        950 MHz
Memory clock:        1404 MHz (2808 MHz data rate)
Memory interface:    256-bit
Total available graphics memory:    7927 MB
Dedicated video memory:    2048 MB GDDR5
System video memory:    0 MB
Shared system memory:    5879 MB
Video BIOS version:    70.00.5C.00.06
IRQ:            24
Bus:            PCI Express x16 Gen2

GSE Consultants Inc.
Windsor, ON. Canada
*Expert Elite*
mcgyvr
Posts: 7,073
Registered: ‎12-01-2004
Message 4 of 10 (364 Views)

Re: Graphics Diagnostics

04-10-2012 12:43 PM in reply to: GSE_Dan_A

GSE_Dan_A wrote:

  I am concerned with the settings as well... here are my specs as per NVIDIA Control Panel...




I don't see anything out of the ordinary.. But I don't work for Nvidia nor Autodesk.. I did sleep at a Holiday Inn last night though :smileywink:

Did you find this reply helpful ? If so please use the Accept as Solution or Kudos button below.

-------------------------------------------------------------------------------------
2015 Product Design Suite Ultimate
Windows 7 64 bit
Core i7 4820k processor (OC'd to 4.4Ghz), Nvidia GTX 770, 16G RAM


Valued Mentor
GSE_Dan_A
Posts: 305
Registered: ‎10-06-2011
Message 5 of 10 (360 Views)

Re: Graphics Diagnostics

04-10-2012 12:46 PM in reply to: mcgyvr

haha
I updated the Driver and am still having issues in ACAD (rotate 3D model and crash).  We will have our IT guy come in Thursday to see if he can pinpoint the error.  Thanks for your help!

GSE Consultants Inc.
Windsor, ON. Canada
*Expert Elite*
mcgyvr
Posts: 7,073
Registered: ‎12-01-2004
Message 6 of 10 (356 Views)

Re: Graphics Diagnostics

04-10-2012 12:51 PM in reply to: GSE_Dan_A

Did you uninstall the previous driver? Sometimes that can make a difference

And who does 3D models in ACAD anymore or at all... :smileytongue:

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-------------------------------------------------------------------------------------
2015 Product Design Suite Ultimate
Windows 7 64 bit
Core i7 4820k processor (OC'd to 4.4Ghz), Nvidia GTX 770, 16G RAM


*Expert Elite*
DarrenP
Posts: 7,470
Registered: ‎09-13-2007
Message 7 of 10 (350 Views)

Re: Graphics Diagnostics

04-10-2012 12:59 PM in reply to: mcgyvr

what does the autocad 3d config say?

Valued Mentor
GSE_Dan_A
Posts: 305
Registered: ‎10-06-2011
Message 8 of 10 (347 Views)

Re: Graphics Diagnostics

04-10-2012 01:06 PM in reply to: DarrenP

An old school draftsman does! Hes VERY good at it.  Hes the "If its not broke don't fix it guy" So he won't change until he has no choice.  He pretty much does the modeling and structural drawings while I do the analysis, detail/ sub-assembly drawings. I essentially import the ACAD file into Inventor and make the drawings that way.  Its MUCHHHH faster making drawings in IV then ACAD. 

 

I did uninstall the old driver. 

Darren - are you reffering to the config in ACAD or the Config in NVIDIA settings.  I know you can set up different configs for different programs within NVIDIA Control Panel

GSE Consultants Inc.
Windsor, ON. Canada
*Expert Elite*
DarrenP
Posts: 7,470
Registered: ‎09-13-2007
Message 9 of 10 (345 Views)

Re: Graphics Diagnostics

04-10-2012 01:07 PM in reply to: GSE_Dan_A

i am talking about the autocad config

*Expert Elite*
DarrenP
Posts: 7,470
Registered: ‎09-13-2007
Message 10 of 10 (343 Views)

Re: Graphics Diagnostics

04-10-2012 01:09 PM in reply to: DarrenP

was this working before?

another solution could be resorting to using previous nvidia drivers

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