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Frame Generator Not Inserting Part

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Message 1 of 26
cmharb
7192 Views, 25 Replies

Frame Generator Not Inserting Part

Hi, all

 

 

Im using frame generator, i create my skeleton part, start up frame generator, select my frame types and connect them to the lines, press OK, accept the default filenames then get this error:

 

 

[WARNING] Frame Generator: Errors occurred during inserting Frame Member(s)

    [WARNING] Insertion of frame member(s) failed

        [ERROR] A frame member could not be created.  The template file for ANSI ANSI AISC (Rectangular) - Flat Bar Steel could not be located in the Content Center library.

 

 

and no parts are put in the assembly.

 

 

I have updated the content centre etc and installed all the latest updates. I have also reinstalled Inventor and The local content centre but the error persists.

 

 

Ive included a couple of screen shots that show the error.

 

 

Please help as frame generator is useless until this is fixed and i need to design some frames.

 

 

Thanks for help in advance.

 

w7u-64sp1,iv14,intel.xeon.e5-2620 0 @2.00 2.00-32gb,gtx560-4gb
25 REPLIES 25
Message 21 of 26
tuannguyennam37
in reply to: cmharb

Please tall more this broblem. i can't insert frame. Thanks you so much!

Message 22 of 26

Hi! Without more detail, I can only speculate. Have you gone through the above diagnostic steps? If you are on Windows 10 build 1903, the followings may apply to you.

 

For Inventor 2017, please install 2017.4 update followed by 2017.4.10 update.

For Inventor 2018, please install 2018.3 update followed by 2018.3.6 update.

For Inventor 2019, please install 2019.4 update followed by 2019.4.1 update.

For Inventor 2020, please install 2020.1 update.

 

Many thanks!



Johnson Shiue (johnson.shiue@autodesk.com)
Software Test Engineer
Message 23 of 26
SyedGCW9A
in reply to: cmharb

May i know how you did that because i have been using inventor for 2 years and just  now i faced the same problem "what you meant by third party add-in from iproperties. can you care to explain. and the steps how to do that.

your fast response will save a lot a time.

Regards

Message 24 of 26
Mark.Lancaster
in reply to: SyedGCW9A

@SyedGCW9A 

 

Welcome to the Autodesk User's Community..

 

Are you running Inventor 2016 to 2019 on Windows 10, 1903 version?   If yes, then https://synergiscadblog.com/2019/05/28/important-for-autodesk-inventor-2016-thru-2019-users/

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

Message 25 of 26

I have the same problem, but the link is sending to main help topic and can't see the detailed solution.

thanks.

Message 26 of 26

I think the problem is related with the win 10 last update as said here

https://synergiscadblog.com/2019/05/28/important-for-autodesk-inventor-2016-thru-2019-users/

A frame member could not be created. the template file for ***** "Could not be located in the content center library"


@Mark.Lancaster wrote:

@regisLEREBOURS4136 

 

Are you using Inventor 2016, 2017, 2018, or 2019 under Windows 10?  If so is your Windows 10 version 1903?

 

https://synergiscadblog.com/2019/05/28/important-for-autodesk-inventor-2016-thru-2019-users/


Update (9/11/19) – We’re now including the 2020 version in this scope because some users are reporting content center crashes under the Windows 10 1903 version.   Update Inventor 2020 to the 2020.1 release and also ensure you have all the latest crucial Windows updates.

In addition, we are providing the official link to the related Autodesk Knowledge Network article, here – which includes a workaround that may be helpful for those using the Inventor 2016 version.

Update (9/3/19) – When using Inventor Frame Generator of the impacted versions (2016-2019) on the 1903 version of Windows 10, users will see a message like this:

 

In addition, there have been additional questions regarding Inventor 2019 and what happens if you don’t have access to the update that is listed in this article.

For Inventor 2019, you need to install the Inventor 2019.4 update to address the issue.

If you’re not on an active maintenance plan or subscription, you would not be entitled to the Inventor 2017.4/2017.4.10, Inventor 2018.3/2018.3.6 and Inventor 2019.4 update as listed in this article.  Your solution to this issue is to roll back the Windows 10 2903 update (if you’re permitted to) or upgrade to Inventor 2020.

Update (8/6/19) – For Inventor 2017 and 2018, you must first have Inventor 2017.4 or Inventor 2018.3 installed, prior to installing the updates mentioned below.

Update (7/16/19) – This morning Autodesk released formal fixes for these issues.  To address the issue, check your Autodesk Account/Product Updates.  Inventor 2017.4.10, and Inventor 2018.3.6.

Update (5/30/19) – After doing some more investigation on this matter we wanted to update where things stand.

Further testing has indicated that this may also be impacting those who manage content center through Vault, however, at this time, further testing is needed to determine the range (versions) of impact.

For Inventor 2019, please ensure that you have the latest Inventor release installed.  Some Inventor 2019 users may be faced with this issue, especially if they’re still using the RTM (original) release version.

For Inventor 2018, it appears that earlier versions may not be impacted, but the newer mid-year releases of Inventor 2018 could be faced with the same issue.

As we already recommended in our original post, no matter if you’re impacted or not, we still feel strongly that users should hold off on upgrading Windows 10 to the 1903 version.

–Original Post–

For those who are using Autodesk Inventor versions 2016 thru 2019 on a Windows 10 machine – please read:

 

We are recommending you hold off on upgrading Windows 10 to Version 1903 that was released by Microsoft on May 21, 2019.  This Windows 10 version is causing Inventor 2016, 2017, 2018, and 2019 to stop working/exiting with the following message:

This happens when placing content center components (from desktop content center) into your assembly.  Through Windows Event viewer, the issue appears to be related to the “UCRTBASE.DLL” file and has been reported to Autodesk.

If you have already upgraded to Windows 10 version 1903, we are recommending for you to roll back to a previous Windows 10 version.

Not sure what version of Windows 10 you’re currently using?

 

Select  the Windows “Start” button and type “WINVER” and you will see a dialog box similar to this:

At the time this article was released (5/28/19 @ 1:30PM), the crash is only being reported when using Inventor Desktop Content Center for Inventor 2016 thru 2019 versions.  Further testing for the 2020 release and Autodesk Vault managed content center is underway.

-Mark Lancaster

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