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Factory desing suite 2013 Inventor crashes

3 REPLIES 3
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Message 1 of 4
prem
337 Views, 3 Replies

Factory desing suite 2013 Inventor crashes

Inventor crashes after starting a part file, the crashes almost immediate. I have installed service pack 1 and 2. I have attached crash logs for further reference.

 

using HP Workstation Laptop with I7 processor, 16GB Ram, Nvidia Quadro 3000m Graphics Card on Windows 7 64

 

Thanks

Prem

Thanks
Prem
Windows 7 64 Bit
16 Gigs of RAM
Intel I7
Nvdia Quadro 3000M
3 REPLIES 3
Message 2 of 4
blair
in reply to: prem

Is this a new install? Has Inventor worked previously on this machine (existing install)?

 

You followed all the pre-requisites for the install:

1.) logged in with Admin privileges

2.) UAC slider set to lowest setting

3.) Current on all Windows SP's and Hot-fixes,

4.) .NET 4.0 installed on machine

5.) You have the current Microsoft certified graphics card drivers for your machine

6.) You have the SP1.1 for Inventor installed


Inventor 2020, In-Cad, Simulation Mechanical

Just insert the picture rather than attaching it as a file
Did you find this reply helpful ? If so please use the Accept as Solution or Kudos button below.
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Message 3 of 4
prem
in reply to: blair

Got the solution

It has something to do with Autodesk Cloud Account signed in, once i sign out everything works fine

 

regards

Prem

Thanks
Prem
Windows 7 64 Bit
16 Gigs of RAM
Intel I7
Nvdia Quadro 3000M
Message 4 of 4
Yong.Jing
in reply to: prem

I have checked your Critical error Report from you. Some of the CER is contacted with known defect with ACM2013 which has been fixed in Sp1. Please patch it from below link.

 

AutoCAD Mechanical 2013 Service Pack 1

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=20546317&linkID=9240898

 

Service Pack 1 for Factory Design Suite 2013

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=19817524&linkID=15639656

 

Service Packs 2 for Factory Design Suite 2013

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=20484229&linkID=15639656

 



Yong Jing
Product Support Senior Specialist
Technical Support, CSS, GPS

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