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Active Member
Grommit
Posts: 6
Registered: ‎04-08-2005
Message 1 of 9 (338 Views)

Error 2739

338 Views, 8 Replies
04-08-2005 01:26 AM
This is the error I get when trying to perform a minimal install of Inventor 10.

I don't want it to create a content library

Any clues??
Active Member
Grommit
Posts: 6
Registered: ‎04-08-2005
Message 2 of 9 (338 Views)

Re: Error 2739

04-08-2005 01:29 AM in reply to: Grommit
Not many clues in the install logs either
Contributor
J Pek
Posts: 11
Registered: ‎04-08-2005
Message 3 of 9 (338 Views)

Re: Error 2739

04-08-2005 06:39 AM in reply to: Grommit
Do you also have a file called "Autodesk Inventor 10 Setup.log" in your %TEMP% directory? This may have more information. It appears that MSDE was successfully installed.

I'd *guess* that this was done because you selected the "Make library changes and publish" option during the install.

- Jeff
Active Member
Grommit
Posts: 6
Registered: ‎04-08-2005
Message 4 of 9 (338 Views)

Re: Error 2739

04-08-2005 07:19 AM in reply to: Grommit
There is such a log. this ones returns a 1603 error
Active Member
Grommit
Posts: 6
Registered: ‎04-08-2005
Message 5 of 9 (338 Views)

Re: Error 2739

04-08-2005 07:27 AM in reply to: Grommit
MSDE (INVENTORCONTENT) from add\remove programs is removed

Nothing under
C:\Documents and Settings\All Users\Application Data\Autodesk

Or
C:\Program Files\Microsoft SQL....
Active Member
Grommit
Posts: 6
Registered: ‎04-08-2005
Message 6 of 9 (338 Views)

Re: Error 2739

04-08-2005 08:19 AM in reply to: Grommit
out of curiosity I ran the Vault Server installer. This runs an MSDE checker. (Annoying that I chose NOT to install Content Library, but it installs MSDE anyway and therefore requires IIS pre-installed, which I suspect is the problem)

This brought back an an error saying that there was a problem with IIS Port 80

"Action : Checking that IIS is running on Port 80
Information:

Please configure IIS correctly and make sure the default web site is running.


Result : Warning
Message : Unexpected response from the web server
Tip : Please make sure that IIS is installed and running on port 80"

Looked at the help which looks promising..... but the help doesnt scroll down :-(((((((((((
*Sami Kozono \(Autodesk\)
Message 7 of 9 (338 Views)

Re: Error 2739

04-08-2005 08:33 AM in reply to: Grommit
Would you tell us which version are you trying to install? Is it the AIP beta? Beta and the release build have some difference so we might need to know the situation correctly. Thanks in advance. -Sami KOZONO Autodesk Inventor Modeling QA
Contributor
J Pek
Posts: 11
Registered: ‎04-08-2005
Message 8 of 9 (338 Views)

Re: Error 2739

04-08-2005 09:08 AM in reply to: Grommit
Could you let me know how I can contact you directly? I'd be happy to try to help you resolve the problem.

The Vault server installation, while it, too, utilizes MSDE (using a different instance name), also utilizes IIS (or its own built-in web server). The Inventor installation of MSDE, when it's installed, does not require IIS. Therefore, some of the checks done by the Vault server installation process are not relevant to the Inventor installation, which also utilizes several of the same checks, just not in as obvious a manner.

You can reach me directly at jeff.pek@autodesk.com.

Thank you!
Jeff
Contributor
J Pek
Posts: 11
Registered: ‎04-08-2005
Message 9 of 9 (338 Views)

Re: Error 2739

04-11-2005 09:50 AM in reply to: Grommit
SOLUTION FOUND!

It turns out that this problem is being caused by an inability to run a JScript module during installation. This solution, as Richard notes below, can be solved by re-registering some DLLs.

--------------------

Per this link: http://www.geekstogo.com/forum/Windows_XP_missing_Help_and_Support-t14971.html

Richard used this to fix the problem:

That fixed it!!!!



I followed the link and ran the three regsvr32.exe command lines.

regsvr32.exe %SystemRoot%\system32\jscript.dll
regsvr32.exe %SystemRoot%\system32\vbscript.dll
regsvr32.exe %SystemRoot%\system32\mshtml.dll

----------

Thanks, Richard and others, for your help in solving this issue.

Jeff
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