Dear Mr. Website Administrator,
There's a little menu that lives over there (Options) --->
In Firefox 12 and 13 that little menu is not working properly for me. I was wondering if you could take a look at it please.
In Firefox, the menu won't stay open long enough for you to make a selection. I have to click and then drag the link into the menu before I can use it.
This problem does not appear in IE 9.
Scott, that's not what I wanted to hear ...
Looks like I will have to hit the logs afterall
Sorry to have burst your bubble!!!
Maybe a simple reboot of the old PC will help.
If only it was that simple ...
I tried running in safe mode before I made this post and the computer has been rebooted many times between installing 12 and then 13.
I guess there must be a problem with the install somewhere, time to hit the logs
not what you want to hear, but it worked in FF12 and with the just applied update to 13 it still works.
Also there's another forum which this might be better suited to post in,
the discussion groups feedback forum
Thanks Ampster, the problem has been resolved. I needed to create a new Profile in Firefox and delete the troublesome profile, which meant I had to redo some of my customizations, but all is working correctly now and I'm a happy camper again
EDIT: Darn it, no sooner do I get things working and now I find they have broken again. It must be an add-on causing the problem or the SSL certificate which is reporting invalid info. Back to the logs
I have reinstalled Firefox, created a new profile redone all the customizations in Firefox and the options menu works!
Until I sign in.
It appears that for some reason the site certificate is not being recognised by Firefox. If I override Firefox's blocking of the site and log in, then and only then, do I see the problem with the options menu.
I will hit the Firefox forums and see if I can find out what the certificate problem is all about.